All reviews

Rating Breakdown

  • 5
    83% (223 ratings)
  • 4
    7% (18 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (5 ratings)
  • 1
    8% (22 ratings)

Reviews with Text

  • 94% (253)
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5 / 5 Share

March 4, 2021

Using ShipBob for almost two years now. Seamless Shopify integration. Orders go directly to the ShipBob dashboard and are marked 'fulfilled' in Shopify once they're ready. We will keep working with ShipBob. They keep improving to continuously get even better. Really recommend using ShipBob.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2021

The integration works smoothly & whenever we've needed customer service, Shipbob has been speedy in responding.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 3, 2021

ShipBob is the 3rd fulfillment partner that we've migrated to in 4 years of growing our operations. Compared to what we've used in the past (plus about half a dozen options we only reviewed, but never used), they're really putting the users first. They're not just a logistics/freight company offering ecom fulfillment - they really give us the tools and options we need for our business. Whether it's inventory insights, custom packaging and marketing inserts, analytics and exports, or helping us optimize our pricing by figuring out which of their warehouses to use, it's really, really nice to have a fulfillment partner like ShipBob on our side.

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

March 2, 2021

As far as 3pls go, Shipbob is the best I've worked with! In my personal opinion, more than cheap shipping rates and automatic fulfillment, having insight into exactly what's happening at the warehouse level is my top priority. Shipbob makes this possible with their software-- absolutely unparalleled. It provides full transparency into each stage of the pick & pack process and when there are issues (impossible to avoid in logistics), our Merchant Success Manager is just an email, phone call, or text away as well as support which is pretty responsive to my requests. I'm physically 10 timezones removed from where we ship from so that's super helpful. Shipbob's claim/reimbursement policy for lost or damages parcels is super fair, whereas other 3PLs I've worked with can leave you with huge bills, missing stock, and no way to find out why or where your products are. I love shipbob!

Store

Karst

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2021

ShipBob's app integrates very well with Shopify and allows our order flow to automatically (*there is a slight sync delay*) appear in ShipBob's order management software. From there, the orders are picked, packed and shipped. This automated integration is key to any small business that needs their 3PL to do the heavy lifting! ShipBob is a massive player in the 3PL space and you should definitely give them a look to see if they can satisfy your needs and the needs of your customer.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

This app integrates seamlessly with our Shopify fulfillment setup. Works perfectly. Set it and forget it.

Store

Wüfers

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 1, 2021

Really simple to use and navigate around. Quick and responsive, an easy way to see a summary of your business and key action areas

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

ShipBob has completely transformed our business. We've grown drastically over the last few years and that would not have been possible without ShipBob. Our customer experience is up, shipping timelines are quick, and the seamless syncing between ShipBob and Shopify keeps everything running efficiently.

Using app

Over 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 26, 2021

The integration with Shopify works great and Shipbob's technology and fulfillment network have allowed us to reduce costs and get our products to our customers quicker. Also, their analytics dashboard allows us to have all the data we need to run our business more efficiently. Highly recommended!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

The Shipbob app and warehouses have made our lives so much easier. The seem less integration allows us to focus on growing our business. The ability to use all their warehouse across the world allows us to provide 2-day shipping!!!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0