ShipBob Fulfillment

Dec. 9, 2022

Shipbob are great - Some of the best customer service I have had. Sergio, Sam and Enda are so supportive. I could not recommend this team anymore. It is also, slick tech and easy to use We trust Shipbob because of the below: - Ease of installation - Speed and reliability of order ingestion - Tracking upload speed - Inventory sync, rules, and order processing - Technical support

Dec. 8, 2022

The ShipBob team has been wonderful to work with. They are hands-on and fast to respond, resulting in a smooth integration! Our rep, Samantha R. has given us the gold standard of customer service. She has repeatedly helped us with challenging orders & ensured the best customer care for our clients. I highly recommend!

Feb. 15, 2022

It's great! I've really enjoyed using Shipbob. They have made it very easy to off load our shipping and the support is great!

Feb. 13, 2022

Works really well. We have been using for over a year and it is quite reliable and does what we need it to do.

Feb. 10, 2022

It worked great! We only had one issue with a glitch. It was able to be resolved. Sometimes upsells were not shown on shipbob orders.

Feb. 10, 2022

I have used ShipBob integrated with Shopify in 2 different companies with great success. Highly recommended!

Feb. 9, 2022

We use Shipbob for all of our fulfillment and warehousing needs. We can confidently rely on them for inventory tracking and receiving inventory.

Feb. 7, 2022

Having used a number of 3PL's over the years we know how hard it is to get a strong 3PL partner. We've been using Shipbob for the last 12 months and they have been a great partner for us. Their level of service and speed at which they get orders out to customers is fantastic (particularly in pandemic times where other 3PL's are struggling to get orders out). Their customer service to merchants is also exceptional. Our account manager Chetan is fantastic, as are Karina and Mahmood in customer service. The only opportunities for us are around streamlining of some administrative processes, which are being addressed by their product team (they're always happy to take onboard any challenge we have and get the product team involved) and price of storage is higher than other 3PL's (but this is because they want quick turns on inventory and don't want it sitting around). Overall, we're very pleased with our partnership with Shipbob.

Feb. 4, 2022

We have been using ShipBob for over 3 years now as our 3PL. The integration to Shopify is super user friendly and their customer service/support is very helpful. Highly Recommended.

Feb. 2, 2022

We've been using ShipBob as our USA 3PL for around 8 months and they've been awesome. Looking to expand into Canada using their services as well. Our customer success manager, Chetan has been invaluable. The app itself is very intuitive and if there is ever an issue, it's easy to get in touch with support to sort things out for you.

Feb. 2, 2022

Been using ShipBob as our 3PL for almost a year now and they have been awesome! The app does an awesome job of keeping everything organized and easily viewable, and the team is always open to new suggestions. I look forward to continuing our growth with ShipBob!

Feb. 2, 2022

ShipBob's software is great. App setup is simple and easy. Very intuitive and functional. We've been using it for years and have seen how their product team continues to improve it month after month.

Feb. 1, 2022

Shipbob is an incredible 3PL. They have helped us in many ways with scaling our business. They provide great insights, communication, and always hit their SLA's. I would recommend them to anyone looking to take their business to the next level.

Jan. 18, 2022

Been using Shipbob for a long time already, glad to see they're offering a good solution on shopify rather than a third party.

Sept. 7, 2021

I use ShipBob fulfillment in two stores. The system is intuitive and updated. No hidden fees. And they always introducing new centers.

July 14, 2021

I can't imagine doing business without ShipBob. I recommend them to everyone I meet in the eCommerce industry. The customer service is incredible, even though I rarely need it. I go weeks without even checking to see if everything is shipping properly as I've had so few issues. ShipBob is the best!

July 12, 2021

Ship Bob does a good job for us. The interface is pretty easy to use and they ship on time. I would recommend them

July 6, 2021

My orders are totally automatic. Everytime I get a new order on my Shopify website the order is automatically fulfilled. Customer service on ShipBob is solid too. I don't have to wade through the endless amounts of complex, confusing steps and flaky cryptic customer service like with Amazon! I'm so relieved I don't have to have store my products and ship them out manually. Plus, when I do get an order from a customer on Amazon FBM (fulfillment by merchant) I have ShipBob do the fulfillment as well. Your customer, most likely, wont receive your product as quickly as Amazon, but it's really nice having my products with ShipBob where I can easily access it and be able to have a ShipBob rep help with all things fulfillment.

June 16, 2021

This has been a great integration with ShipBob. It was easy to onboard and integrate with our store for seamless shipping of our subscription boxes.

June 11, 2021

Very supportive team! Taylor and Aaditya are very hands on and make themselves available for all of our questions. They are quick to resolve issues! definitely 5 stars!