Amazon MCF by WebBee
Amazon MCF by WebBee: Best Shopify App for Order Fulfillment
Rating
4.8
feedback
326
chart
#562
All reviews
Rating Breakdown
Review RSS Feed
Nov. 29, 2024
I have been following up with them since almost a month. Without resolving the issue, they say it is resolved. NOTE - This does NOT work with COD orders. They say it works, but when you push the order to amazon, sometimes it takes it as prepaid (VERY VERY RISKY), sometimes it ignores the discount, sometimes it double or triple the amount of COD. Overall the support including this app is pathetic.
Nov. 6, 2024
The setup was straightforward, and it saves me so much time. Plus, with Amazon handling the shipping, customers get their products quickly, which has really improved their experience with my store.
Oct. 29, 2024
Vraiment top et fonctionne sans soucis pour envoyer et synchroniser les commandes et stock avec Amazon FBA. Tout se fait automatiquement sans intervention de ma part, cette app' est top, je recommande !
Oct. 18, 2024
Shivam was very helpful. I had an issue with the inventory and he helped me a lot. Thanks!
Hello Thank you for sharing your experience! We're so glad to hear that Shivam was able to assist you with the inventory issue. He truly values helping our clients, and I’ll be sure to pass along your appreciation to him. If you need any further support, don’t hesitate to reach out.
Oct. 17, 2024
Highly recommend WebBee - great customer service.
Hello Thank you so much for your kind recommendation! We’re thrilled to hear that you’ve had a positive experience with our customer service. Your feedback motivates us to keep delivering the best service possible. If there’s anything more we can assist with, please don’t hesitate to reach out.
Oct. 16, 2024
Weebee is always responsive and helpful. I highly recommend them. The price is also very competitive and they are also working to connect with other social media platform. I also really like manish and shivam for there on going help in mapping our products.
Hello Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had a great experience with WebBee. It’s fantastic to know that our responsiveness and efforts to expand social media integrations are making a positive impact on you. We’ll be sure to pass on your kind words to Manish and Shivam—they’re truly dedicated to helping our clients succeed. Your recommendation means a lot to us, and we’re here to support you in every step of your journey!
Sept. 5, 2024
great app, great customer service!
Hello Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the app and had a positive experience with our customer service. Your feedback means a lot to us and motivates our team to keep delivering the best. If there’s anything more we can do to help, please don't hesitate to reach out. We’re here for you!
Aug. 30, 2024
The team behind Amazon MCF by WebBee is very responsive and can get you up and running in no time. Would recommend.
Hello Thank you so much for your kind words! We're thrilled to hear that the Amazon MCF by the WebBee team exceeded your expectations. Your recommendation means a lot to us, and we're glad we could help you get up and running smoothly. If you ever need further assistance, we're always here to support you!
Aug. 23, 2024
They change the terms and conditions unilaterally without notice. We have been using some functionalities for years and now we find that it doesn't work. After losing a day investigating the issue, we find out that they moved the functionality to a more expensive plan and the only solution I get is to upgrade and pay more.
Aug. 13, 2024
Very good customer service, great product, everything is working perfect.
Hello Thank you for your fantastic feedback! We’re delighted to hear that you’re enjoying both our product and our customer service. If you ever need any assistance or have suggestions on how we can improve, please let us know. We’re here to help!
Aug. 7, 2024
This app makes it really easy for me to sync my products from amazon to shopify!
Hello Thank you so much for your kind words! We're thrilled to hear that our app has made syncing your Amazon products to Shopify so easy. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help make your e-commerce experience as smooth as possible!
Aug. 6, 2024
Very helpful customer service!
Hello Thank you for the positive feedback! I’m glad to hear that you found our customer service helpful. If there’s anything else you need or if you have any more questions, just let us know.
Aug. 2, 2024
Great service and Shivam helped resolve the issue very quickly and easily
Hello Thank you so much for your kind words! I’m thrilled to hear that Shivam was able to resolve the issue quickly and efficiently. If you need any further assistance or have more questions, feel free to reach out.
July 30, 2024
So far, so good! Great way to streamline Shopify orders to my Amazon fulfillment!
Hello Thank you for the feedback! We're glad to know that you're finding the integration helpful in streamlining your Shopify orders to Amazon fulfillment. If you have any more questions or need further assistance, feel free to reach out. We're here to help!
July 29, 2024
Shivam from the support team was amazing in helping me sync my Amazon Seller Central account to Shopify. The issue only 5 minutes to resolve and he was happy to jump on a call quick call to guide me through the steps. Great support team!
Hello Thank you so much for your kind words! We're thrilled to hear that Shivam was able to assist you so efficiently and that your issue was resolved quickly. Our support team is dedicated to providing the best service possible, and it's wonderful to hear that their efforts are making a positive impact. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for sharing your experience!
July 8, 2024
Great price-quality ratio, the app itself is so efficient and the WebBee support is even better - they helped me to setup everything within 15 minutes. Clear recommendation!
Hello Thank you for your wonderful feedback! We're thrilled to hear that you find the app efficient and that our support team was able to assist you quickly. We're proud of our price-quality ratio and are glad it meets your expectations. Your clear recommendation means a lot to us!
June 19, 2024
Webbee is a great app. Easy to set up and great support!
Hello Thank you for your feedback! We're delighted to hear that you find WebBee easy to set up and that our support has met your expectations. We appreciate your kind words and are here to assist you whenever you need it.
June 17, 2024
Service client au top vraiment ! J'ai eu un certain Malik pour un appel Zoom, il m'a vraiment bien aidé!
Merci beaucoup pour vos commentaires positifs ! Nous sommes ravis d'apprendre que notre service client vous a satisfait. Malik est un membre précieux de notre équipe, et nous sommes heureux qu'il ait pu vous aider efficacement lors de votre appel Zoom. N'hésitez pas à nous contacter si vous avez besoin de plus d'assistance.
May 18, 2024
I have been using Amazon MCF by Webbee for the past 7 months to route orders between our Shopify store and Shipbob 3PL and Amazon FBA. Unfortunately, my experience with this app has been extremely disappointing. Every single day, I encountered issues such as tracking numbers not uploading for orders and orders failing to submit to Shipbob due to constant SKU mapping problems. Despite alerting the CEO AJ and management member Soonam about these problems, they were never properly addressed. The app’s management is very poor. I was even told that my $95 monthly fee doesn't cover the cost of fixing all the bugs, which is an unacceptable excuse. If the app cannot be properly maintained for the current price, then the price should be increased to ensure better service. These daily headaches have pushed me to seek alternatives, and I strongly advise others to avoid this app at all costs. It has been a frustrating and unproductive experience, and I do not recommend it to anyone.
Hello , We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. -- Edit -- Thank you for your valuable feedback , we have now improved our processes and capabilities many notch to handle use cases like yours. AJ
May 17, 2024
Excellent and swift support!
Hello Thank you for your kind words! We're delighted to hear that you found our support excellent and swift. Your satisfaction is our top priority, and we're always here to help whenever you need us.