Amazon MCF by WebBee
Amazon MCF by WebBee: Best Shopify App for Order Fulfillment
Rating
4.8
feedback
326
chart
#562
All reviews
Rating Breakdown
Feb. 21, 2024
This is app is very helpful to ship with amazon fulfillment. The team is very helpful with answering questions and helping with setting up.
Hello It's wonderful to hear that you find the app helpful for shipping with Amazon fulfillment. Having a supportive team to assist with questions and setting up can make a significant difference in the user experience. If you have any more feedback or need assistance in the future, feel free to reach out. We're here to help!
Feb. 21, 2024
very helpful
Hello We are glad you found the assistance helpful! If you have any more questions or need further assistance, feel free to ask. We are here to help!
Feb. 21, 2024
We have used this app for about two years now. We had a little issue with some of the settings and missmatch of skus, but Shivam was an excellent help to correct it all and make it load and sync properly. Overall, this app is fairly seamless. Occasionally, we have a rejected order, mostly due to stock in Amazon fulfillment running out before the next inbound shipment. We will continue to use this app, as it helps us use Amazon as a 3rd party logistics provider. I recommend it. You may need a specialist to help you set up all the settings and make sure your skus and UPCs etc. are all consistent. Webbee may offer a paid service for that. It is well worth it.
Hello Thank you for sharing your experience with the app. It's great to hear that Shivam was able to assist you effectively in resolving the issues you encountered with the settings and SKU mismatches. It's also good to know that despite occasional rejected orders due to stock issues, the overall experience with the app has been fairly seamless for you. Your recommendation to consider utilizing a specialist for setting up the settings and ensuring consistency with SKUs and UPCs is valuable advice for others who may be considering using the app. It's important to invest in such services to ensure smooth operations and maximize the benefits of utilizing Amazon as a third-party logistics provider. We appreciate your recommendation and are glad to hear that you plan to continue using the app. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.
Feb. 12, 2024
I'm very happy with the support I get from Webbee. It is very helpful to have someone available when i'm stuck or have questions. The Webbee app does exactly what we need to get our integration with Amazon and Shopify.
Hello We're thrilled to hear that you're very happy with the support you've received from Webbee! Providing timely assistance and helping you navigate any challenges or questions you may have is our top priority. It's fantastic to know that the Webbee app is fulfilling your needs perfectly for your integration with Amazon and Shopify. If you ever encounter any further questions or need assistance with anything else, please don't hesitate to reach out. We're here to ensure your continued success with our app. Thank you for choosing Webbee!
Feb. 12, 2024
Great app. Customer service is Amazing !!!! Will use this for a long time.
Hello Thank you so much for your kind words! We're thrilled to hear that you find our app great and that you're impressed with our customer service. We're dedicated to providing you with the best experience possible, and we're delighted to have you as a long-term user. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!
Feb. 12, 2024
Happy with Webbee so far, everything works as advertised. Support from Shivam was great! Eagerly waiting on Etsy integration
Hello We're delighted to hear that you're happy with Webbee and that everything is functioning as expected. Thank you for your positive feedback regarding the support provided by Shivam; we'll be sure to pass on your appreciation to him. Regarding the Etsy integration, we understand its importance to you, and we're actively working on it. Rest assured, we'll notify you as soon as it's ready, and we appreciate your patience in the meantime. If you have any further questions or need assistance, feel free to reach out. We're here to help!
Feb. 9, 2024
Excellent customer service, prompt, fast, so professional, and very knowledgable. I'm very happy.
Hello Thank you very much for your kind words! We are thrilled to hear that you are satisfied with the service provided. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our top priority!
Feb. 5, 2024
Smart and knowledgable. She knew my situation right away and guided me to the solution. Very patient with me. Took me a while to get there but she did and all is well. Thank you Shivam!!
Hello Thank you for your kind words! We're thrilled to hear that Shivam was able to provide you with smart, knowledgeable, and patient assistance. Understanding your situation and guiding you to the solution is exactly the level of support we aim to provide. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. Shivam and the rest of our team are here to help you!
Feb. 5, 2024
Shivam was really helpful and fixed my problem right away
Hello 'm glad to hear that Shivam provided you with helpful assistance and resolved your problem promptly! Providing quick and effective support is our priority, and we're delighted that Shivam was able to assist you efficiently. If you have any further questions or encounter any other issues, please don't hesitate to reach out. We're here to help you!
Feb. 7, 2024
had a bit if trouble during the start-up phase, but seems to work now.
Hello Thank you for your feedback! We're glad to hear that you found our app easy to install and that you've had a positive experience with our support team. Making the installation process smooth and providing helpful support are top priorities for us. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Jan. 26, 2024
Great app. Phenomenal, live customer service
Hello Thank you for your feedback! We're delighted to hear that you find our app great and that you've had a phenomenal experience with our live customer service. Providing excellent support is something we take pride in, and we're glad that we could assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you!
Jan. 26, 2024
Very good app, does exactly what it is designed to do. Very helpful customer service.
Hello Thank you for your feedback! We're thrilled to hear that you find our app very good and that it does exactly what it's designed to do. Providing a reliable and effective solution is our top priority. We're also glad to hear that you've had a positive experience with our customer service team. Providing helpful support is something we strive for, and we're delighted that we could assist you.
Jan. 26, 2024
Shivam was incredibly helpful with setting up my shopify integration. He helped me step by step. I would not have been able to figure this out on my own. I would absolutely recommend WebBee for any shopify users looking for an Amazon MCF Integration.
Hello hank you for your kind words! We're thrilled to hear that Shivam provided such excellent assistance in setting up your Shopify integration. Helping you step by step and ensuring that everything was configured properly is exactly the level of support we aim to provide. We're glad we could make the process easier for you. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed with your Shopify integration and Amazon MCF
Jan. 26, 2024
The support you get when using this app is very good. Also, I have contacted the owner before when trying a few different things on it. Worth!
Hello Thank you for sharing your positive experience! We're thrilled to hear that you've found the support for our app to be very good. Providing excellent customer support is a top priority for us, and we're glad that you've had positive interactions, even reaching out to the owner for assistance. Your feedback is greatly appreciated, and we're delighted that you find our app to be worth it. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!
Jan. 10, 2024
Whoaaa, Impressive !!! I have never experienced such a quality of support. Manish spent a lot of time with me, he was extremely competent, configured everything perfectly, solved all my blocking points. The tool has a great advantage compared to ByteStand : you don't need to duplicate the product pages for each country. Thanks to the quality of the support, i will definitely keep using it. Great experience.
Hello Thank you for your glowing feedback! We're thrilled to hear that you had such an impressive experience with our support team, especially with Manish. Providing competent and thorough assistance to our users is our priority, and we're delighted that Manish was able to configure everything perfectly and resolve all your blocking points. We're also glad that you find the tool advantageous compared to ByteStand, particularly with the ability to avoid duplicating product pages for each country. Your satisfaction with the quality of support is greatly appreciated, and we're delighted that it has solidified your decision to continue using our tool. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you and ensure you have a great experience!
Jan. 8, 2024
Very helpful app and the customer service is great. You can ask for help in just 30 minutes then the meeting will be hold and the problem will be gone.
Hello It's fantastic to hear that you find the app very helpful and that our customer service has been great! We're glad that you've had positive experiences with our support team and that we've been able to resolve any issues promptly. Providing timely assistance and quick resolution is important to us, and we're thrilled that we could meet your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you!
Jan. 4, 2024
Superb customer support !!
Hello Thank you for your kind words! We're delighted to hear that you've had a superb experience with our customer support team. Providing top-notch support is our priority, and we're thrilled that we could assist you effectively. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Dec. 28, 2023
We have been using WebBee for a few months now and are extremely pleased with the performance of the app and the excellent customer support. With no hesitation I highly recommend WebBee for anyone considering a solution to link Shopify and Amazon MCF.
Hello hank you very much for your glowing recommendation! We're thrilled to hear that you've been extremely pleased with the performance of our app and the excellent customer support you've received. Providing seamless integration between Shopify and Amazon MCF is our goal, and we're delighted that WebBee has met your expectations. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help you succeed!
Dec. 27, 2023
Their tech support is really good. I spoke with Manish today via their very convenient chat feature followed by a zoom call to finish updating something that should have been done by one of our team mates but wasn't done before leaving for vacation... Manish even helped me with a Shopify issue that had nothing to do with WebBee while we were on the call which was very helpful to this mostly non user that's trying to fill in over the holidays. With WebBee orders are sent to Amazon flawlessly, fulfilled and then Shopify is automatically updated with tracking information. WebBee makes our fulfillment automated and seamless - I couldn't be happier!
Hello It's fantastic to hear about your positive experience with our tech support, particularly with Manish! We're glad that our chat feature and Zoom call option have been convenient for you, and that Manish was able to assist you efficiently, even going above and beyond to help with a Shopify issue unrelated to WebBee. Providing comprehensive support is something we strive for, and we're delighted that Manish could assist you effectively. We're thrilled that WebBee has streamlined your fulfillment process, making it automated and seamless. Sending orders to Amazon flawlessly and updating Shopify automatically with tracking information is exactly what we aim for in providing a smooth experience for our users. Thank you for sharing your positive feedback, and if you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you!