All reviews

Rating Breakdown

  • 5
    84% (97 ratings)
  • 4
    2% (2 ratings)
  • 3
    3% (3 ratings)
  • 2
    3% (4 ratings)
  • 1
    5% (6 ratings)

Reviews with Text

  • 100% (112)
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5 / 5 Share

March 25, 2016

Great program! Team is very responsive and having them available on live chat is great!

Store

Sivana

Using app

About 1 month

Total reviews

11

Average rating

4.5

5 / 5 Share

March 11, 2016

We previously used ShipHero with Magento EE, but recently moved to Shopify Plus. We are now managing several Shopify Plus stores with ShipHero and it works like a dream. Some of the best things about ShipHero are: - iPad based, no more paper everywhere. - Full control with bin locations and overstock. - Fast and accurate picking process. We use carts where we pick into several totes for each picking session, and barcodes are used to verify. - Fast packing process with another round of verification by scanning barcodes or confirming manually. - Returns. - Cycle counting. - Statistics that greatly help when creating purchase orders. You can set re-order levels and amounts, saving you an incredible amount of time. ShipHero tells you how much you sold in the last 7/30/60/90/180/365 days. - Lots of useful reports that seems to get better all the time. - Amazing support! If you ship anything above 50 orders per day and/or have lots of SKUs with the need for bin and overstock bin locations, the monthly cost is definitely worth it! Using this vs the standard Shopify shipping workflow is like day and night. We had another WMS before ShipHero aimed at larger retailers, so we have tried others, but we are getting faster and more efficient packing and picking with ShipHero. Conclusion: Highly recommended!

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2016

If you're looking for a solution that accurately keeps your inventory, allows fast order processing, makes shipping a seamless process you're looking at the right partner. At www.ThreeBirdNest.com we are a growing online boutique and sell women's fashion apparel and accessories. We were utilizing several different solutions which created many points for errors and lag times on order processing. Since we have moved over to Ship Hero we ship orders same day, have accurate inventory counts, every item has a location and it's an EASY to use system. The team is amazing to work with, great support especially in the on boarding process which for us was a lot since we were moving over several different programs into one. There is way less manual work involved in order processing and we have one place to check for shipments, inventory, processing and orders. Couldn't be happier to give them 5 stars. It really has been a business MUST have for us!

Using app

9 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 7, 2015

We own our own store in addition to owning a 3PL that ships for other e-retailers. Moving to ShipHero has been one of the easiest and most pleasant experiences we've had in our years of existence. Previously we had to manage inventory with one app and then ship with another. This meant we had to develop a lot of processes for returns, shipping, and inventory that jumped from platform to platform. Now we're able to handle it all in one place which as created so many efficiencies for our team. Above all, their team is incredibly responsive to any issues that come up and they're very accommodating to features and requests that we've had. I really can't recommend them enough.

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2015

ShipHero has been incredibly easy to use from the beginning, and the support team has been very helpful. The mobile apps make it easy for me to work from anywhere in the warehouse.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2019

ShipHero is the best software for running an ecommerce business where you ship product. The software has a ton of flexibility. Make sure you take advantage of the onboarding calls and get help with your setup. You need to map your warehouse locations to your Shopify Locations or you'll end up with confusing stock situations. Once you get the setup done, ShipHero is killer. We got our error rate down to 0.01% and we're faster than ever before on shipping. Receiving is lot easier to track. Returns are awesome. The automation rules are very powerful, you can automate how you want orders handled based on dozes of criteria. 10/10 would recommend.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2015

I can't tell you how nice it is to be able to streamline shipping. The developers at shiphero have put in a ton of time to make sure shiphero works the way I need it to.. Can't recommend enough

Using app

29 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 29, 2014

WOW! This app saved the day! Works great, and the customer service is 5 star and so refreshing.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2017

Shopify + ShipHero is the best way to run your business, and that's all you need from an operations perspective. We get Shipping Multi Channel Inventory Management Purchase Orders Reporting to help with purchase orders Returns management Reports on Inventory Value, Cost of Goods and our Shipping Awesome mobile apps for working in the warehouse A reliable service. If you're looking for the best back-end for Shopify, you found it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2014

Love the App...thx for all the help Aaron

Using app

13 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 19, 2016

I love Ship Hero. Running the warehouse and managing inventory is soooo much easier with it. They get e-commerce and what we need.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2013

I need this app - how can I get it.

Using app

--

Total reviews

1

Average rating

5.0