All reviews

Rating Breakdown

  • 5
    89% (137 ratings)
  • 4
    3% (4 ratings)
  • 3
    3% (4 ratings)
  • 2
    3% (4 ratings)
  • 1
    3% (5 ratings)
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5 / 5 Share

June 2, 2017

Amazing App! Amazing support! This is by far the most efficient shiping and inventory option we have found. Love that you can run from Ipad intergrate barcode scanners for picking. Picking, packing and shipping orders is fast and efficient. It is not uncomon for us to pick, pack and ship orders in less then Three Minutes with the Shiphero System. Maintaining stocking levels, multiple vendors for same SKU, Kits etc are all a breeze. Ship Hero also has the most responsive tech suport I've ever seen, a model that other vendors should learn from. With over a year of using ShipHerro, I can honestly say it's the most important app we have added to Shopify.

Using app

Over 3 years

Total reviews

22

Average rating

4.8

5 / 5 Share

May 23, 2017

The best decision I've made is moving to ShipHero. The app is amazing, the integration with Shopify is perfect. Order import is practically instantaneous. ShipHero has replaced my previous inventory, picking/packing, and shipping softwares and works better than any of them ever did. This app works like you think every app should work. It does its job and it's fast. The most amazing thing has been the customer service. So quick and helpful, they've been a dream to work with. I wish I'd switched sooner.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2017

I've used a number of different fulfillment platforms and I can say with absolute certainty that ShipHero is by far the best solution out there. I've been using their software for over a year now and everything from their customer service to their platform upgrades have been absolutely exceptional. If you want a professional solution that's intuitive and scalable with your business look no further.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2017

ShipHero has been a great partner for consolidating our inventory and order management across 100+ Shopify stores. When looking for a partner, we went through a stringent vetting process of over a dozen vendors in the space. ShipHero's technology, UI, and customer support set them apart. We look forward to continuing to work with them for years to come.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2017

Excellent software, excellent support. We're tried several shipping solutions, including outsourced and ShipHero is the only one that has worked flawlessly for shipping product. Stop looking, you found the right one.

Using app

About 3 years

Total reviews

9

Average rating

4.7

5 / 5 Share

Feb. 25, 2017

We LOVE ShipHero. Its hand down the best warehouse management system we have found. Easy to use and setup. We are much more efficient because of it. We cannot recommend it enough.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 25, 2017

We sell on multiple Shopify stores as well as Amazon via FBA and Seller Fulfilled Prime and do over $7million US in revenue. ShipHero is our entire backend including order management, purchase orders, returns, profitability reporting, handling FBA replenishments, shipping orders for our regular daily orders and our flash sales, etc. ShipHero is extremely powerful and robust. I could not recommend it more highly.

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2017

Its always been a great support and awesome platform since the time we started using ShipHero. Trust me i have been working on every inventory management tool, and i had a great deal of issues with sync of channels to the platform, with almost every tool. I have been using ShipHero from last 3 years for now, sync is quick, it just takes seconds to sync with shopify orders or inventory. And it works great with Amazon and eBay too. There are other platforms too like Magento, Woo commerce and Big Commerce, it works great with them too. Interface is really easy, informative, robust and works with iOS devices, that's really great.Reporting tools are also very handy. Coming to support part, support team is really helpful, they understands the problem and fixes it promptly. Never faced a issue with regards to support. All over its a Hero product of all. Great product.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2017

These guys have exceed my expectation. If your a small business and manage any type of warehouse; ignore the monthly fee (if that is was is holding you back). You will make it up in time saved and lack of headaches.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2017

Phenomenal! Allowed us to manage and fulfill all of the orders for our KickStarter campaign with ease!

Store

Nift2

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2017

Shiphero is a very good operation system. And they help our shop! Thank you so much!

Store

Bape 2

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2017

We started using ShipHero with our fulfillment partner for a new subscription model product. Alongside the very advanced inventory and order management, the integrations and technical team have been the best. They are right on tickets and fixing any problems that arise. It has been a great help getting back to our customers with answers and not waiting for weeks for a response/fix.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 16, 2016

Only problem I've encountered thus far is Multi-Packages using UPS for my business. After spending THOUSANDS of dollars on employee salary integrating software for testing, buying $1,200+ in hardware (ipad,socket mobile scanner,cases,mounting bracket) this one left me without a solution for my business. I am now looking for alternatives that use the same hardware I just purchased to use instead so I didn't just waste all that money. Had not loosing out on so much and left high and dry with a estimated solution resolved in two months... 2 out of 5... This app could get better with age... maybe in two months :P but for the time being, not going to work for my business. Get to developing boys... UPS' API will allow you multi package shipments, I assure you! Just get it in there! Also work on USPS native integration? Big business' on shopify looking for solutions with multi-package shipments I assure you! Don't miss out on opportunities with these silly problems ShipHero Team! I would give this company 5 stars if they had a better system in place for multi-package shipments with UPS that would allow me to use this expensive ipad and scanner I just purchased.

Using app

About 2 months

Total reviews

4

Average rating

4.3

5 / 5 Share

Dec. 9, 2016

We instantly fell in love with ShipHero because it is a perfect one-stop solution to managing your own warehouse. From inventory tracking to label printing, ShipHero does it all. This keeps our tech stack simple and efficient. Our team can all easily work together in one piece of software as opposed to siloing data in various places. And most importantly, the customer support is great via phone or chat. - NICE LAUNDRY

Store

8020nl

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2016

Great inventory management app that has a seamless mobile platform. My company has used a lot of the competitors but ShipHero is definitely is one step above the rest. Would highly recommend to those that are looking to simplify their daily warehouse processes and vastly improve their efficiency. The staff are also super helpful!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 17, 2016

In addition to completely revolutionizing our order processing on the day to day, it really helped us make sense of restocking and employee monitoring. The team as bent over backwards to help us integrate, and has had very open ears to feedback for future features. I don't see how any Shopify store can function efficiently without Shiphero.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2016

Shiphero has been an integral part of our operations. From tracking inventory to fulfilling complex orders, this tool has been nothing short of perfect. Best customer service in the industry too.

Store

Ventum

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2016

We have 2 stores and We sell on Amazon too. We needed an inventory management solution. Shiphero has simplified our workflow. Shiphero is more powerful with an iPad and bluetooth scanner. We don't need paper invoice or packing slip any more.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2016

Shiphero is a valuable piece of software that is cost effective and flexible. It out performs its competitors that are in the same price tier in almost every category. Additionally, the Shiphero team is great to work with and cares a lot about the product and customer experience. Shiphero goes above and beyond to work with the Shinesty team, even after hours, to ensure that our fulfillment system is always running at 100%. Definitely some of the best customer support I've ever experienced.

Using app

Over 1 year

Total reviews

13

Average rating

4.7

5 / 5 Share

Jan. 21, 2017

Can't say enough about this place. Awesome folks to deal with. They will get you up and running fast and keep you shipping orders lightning fast. Inventory control across channels is great, and the purchase order system is Uber good. Always improving and adding features, you don't have to worry about becoming obsolete with these guys.

Using app

About 3 years

Total reviews

1

Average rating

5.0