ShipInsure Shipping Protection
Shipping Insurance & Package Protection Shopify App
Rating
4.1
feedback
29
chart
#1,847
All reviews
Rating Breakdown
Review RSS Feed
Oct. 7, 2022
Customer service is great and very responsive. I do like this app, however, they do not cover shipping + taxes for customers, which other apps do. They said they are going to update this in the future. I am going to stick with them because I do feel like they have a lot of potential and I do like how easy it was to install.
Hello, Thank you so much for taking the time to leave us a great review! We're glad you're enjoying our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!
Dec. 18, 2021
shipinsure was easy to download and use it took less than 2 minutes to set up.it helped me not to worry about claims for lost packages anymore. I would recommend this app to everyone
Hello, Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...
Dec. 16, 2021
Would mark it zero stars if I could. App causes variants to not work with certain themes in shopify and their support was zero... Been a couple weeks and still no reply other than wanting to know what I removed the app.
Oct. 1, 2021
Great App. Really recommends this app. Help me a lot with bad products and chargebacks. Recommends for every store out there
Hello, Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...
Oct. 1, 2021
My store was getting a lot of chargebacks but this app quickly eliminate that. Their support is awesome. Really recommends
Hello, Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers...
Sept. 29, 2021
Triple AAA Fashion Collection Based on our experience with this app we have reached out twice to support for simple basic information and have not heard anything from them since hope they see this message and we get some help! We heard back from John and he was able to provide us more details on what we are looking for so we are looking forward to seeing the process within the coming months together this insurance has helped our store from having lots of abundant checkout from or site.
Thanks for your business question and feedback regarding future functionality of the ShipInsure product. It is great to get feedback, and even 'beta-testers' as we prioritize new features and roll them out (and fine-tune them to what the market wants). Our apologies for not seeing your business question initially.
Sept. 14, 2021
This app is a wow! it works just exactly as described. I love it and its amazing, i will recommend it to my friends.
Hello, Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.
Sept. 14, 2021
Shipinsure is a very good app. the app has helped me not to lose cash on order returns and order things. it also helped me to scale my sales.
Hello, Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.
Sept. 14, 2021
Great App Claims have been made and approved very easy for customers and vendors to use! A++ Love it
Hello, Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.