ShipInsure Shipping Protection for Shopify

ShipInsure Shipping Protection

Give customers the option for a protected checkout experience
Rating
4.8
Feedback
68
Reviews
Chart
#1,644
Shopify

All reviews

5 / 5 Share
April 3, 2023

Great customer service support. I reached out with a minor issue and it was resolved right away.!!!!!

Store Using app Total reviews Average rating
Sweetly Rose 24 days 9 5.0
Developer Reply

We appreciate your kind review! It's great to hear that we were able to fulfill your requirements and offer a seamless experience. At our company, ensuring customer satisfaction is of utmost importance, and we are delighted that you were pleased with our service. Thank you for your patronage, and we eagerly anticipate the opportunity to assist you again in the future.

5 / 5 Share
March 21, 2023

Very responsive, easy to set up, and promptly took care of all the customization features that I needed. Customers have been happy with the claims process and it feels good to have the peace of mind that lost or damaged packages don’t come out of my pocket.

Store Using app Total reviews Average rating
Notorious Lift About 1 month 3 5.0
Developer Reply

Thank you for the positive review! We're glad to hear that we were able to meet your needs and provide a hassle-free experience. Customer satisfaction is our top priority, and we're happy to know that our service has been well-received. We appreciate your business and look forward to serving you in the future

5 / 5 Share
Dec. 19, 2022

This app offers great insurance rates for shipping above what most carries would cover. It is also conveniently available for customers to simply add to their shopping cart order. Their support is expedient and not afraid to discuss issues by phone conversations. I would recommend this app!

Store Using app Total reviews Average rating
Equatoria LLC 4 months 2 5.0
Developer Reply

Thank you so much for taking the time to leave us a great review! We're glad that you're enjoying using our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!

5 / 5 Share
Nov. 6, 2022

it was easy to install , the customer support team is great especially Morris , they saved me tones of money with packages lost by UPS, I love it that it is free for me, they only charge the customer a small fee

Store Using app Total reviews Average rating
Plantoria Pure Inc. About 2 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave us a great review! We're glad that you're enjoying using our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!

4 / 5 Share
Oct. 7, 2022

Customer service is great and very responsive. I do like this app, however, they do not cover shipping + taxes for customers, which other apps do. They said they are going to update this in the future. I am going to stick with them because I do feel like they have a lot of potential and I do like how easy it was to install.

Store Using app Total reviews Average rating
BRIAVIA About 2 months 3 4.7
Developer Reply

Hello, Thank you so much for taking the time to leave us a great review! We're glad you're enjoying our app. We’re constantly trying to improve our app and your feedback is very important in doing so. So if there’s anything else you can think of that would make it better, please let us know!

1 / 5 Share
Dec. 16, 2021

Would mark it zero stars if I could. App causes variants to not work with certain themes in shopify and their support was zero... Been a couple weeks and still no reply other than wanting to know what I removed the app.

Store Using app Total reviews Average rating
Team EAM, Inc 13 days 1 1.0
5 / 5 Share
Sept. 14, 2021

Great App Claims have been made and approved very easy for customers and vendors to use! A++ Love it

Store Using app Total reviews Average rating
Suslo Couture 18 minutes 2 5.0
Developer Reply

Hello, Thank you for taking the time out of your day to write us a great review. We are happy to hear you had a very easy experience with our ShipInsure app. ShipInsure prides itself on offering peace of mind for merchants and their customers through our package protection.

Previous Page 4 of 4 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.