All reviews

Rating Breakdown

  • 5
    97% (374 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (365)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 4, 2023

This app has solved a problem that I've had for ages, and until now couldnt find a solution. Thanks so much to Sid for your assistance in setting this up for me, it is perfect! Highly recommend

Using app

About 2 hours

Total reviews

21

Average rating

5.0

Developer Reply

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

5 / 5 Share

Sept. 4, 2023

WOW! I have been troubleshooting for two weeks on how to get one shipping rate vs how Shopify combines rates if you have multiple locations. But I added this app and Manoj fully helped do ALL the set up. We were on chat for nearly THREE hours and he never stopped until it was all fixed and perfect. It's so rare to find this level of customer support. I didn't have to do a thing except test while he configured all the settings. I am so happy, relieved, and impressed.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.

5 / 5 Share

Aug. 29, 2023

Amazing customer service. Literally keen to go into the checkout and do some coding for you. Save your trouble to contact dev (but please have some knowledge to frontend so you know the changes are safe and secured)

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Siddharth Kevadiya helped me throughout the process when I was having issues with some set up. He even went beyond to ensure everything runs smoothly and patiently helped me resolving the issues together with me. Shipzip team really makes things really easy for our shopify process. Thank you on behalf of our company!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

We always enjoy hearing what our customers have to say. We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

5 / 5 Share

Aug. 24, 2023

Extremely fast service. I required some zones to be duplicated and it was done very very fast. I thought i'd be speaking to an AI bot. Nope, within 20 seconds on the online chat support I was speaking to a real person. Thank you!

Store

KegLand

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We are glad to hear we provided you with top-notch service! Need any help regarding the app we are here for you.

5 / 5 Share

Aug. 21, 2023

Great app and brilliant customer service. We needed to charge one shipping rate when we had multi-origin items in one basket (items from both warehouse and stores). This app does that - simply! I asked for some help and the in app chat answered immediately and sent screenshots - accurate, speedy help - exactly what I needed. The app has a free test mode, so we could try everything in our test store before going live. Finally, we asked for a change to meet an unusual requirement and that is now live for us. I recommend both this app (it's incredibly flexible) and the developer.

Store

TOG24

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.

5 / 5 Share

Aug. 20, 2023

They have provided helpful customer service in complicated situations. The app functions as I hoped.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Siddharth is the best! He provided amazing customer service with great communication, but the most impressive part was he handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.

Using app

28 days

Total reviews

9

Average rating

5.0

Developer Reply

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

5 / 5 Share

Aug. 18, 2023

Wonderful app with all capabilities you could imagine to calculate shipping costs. Customer support was extremely helpful too!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

Received great customer support from Sid! He helped me solving a problem regarding the shipping rates. Thank you very much.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

5 / 5 Share

Aug. 15, 2023

Great app doing exactly what we needed - the only thing better is the support! Super responsive and always right there with the answers I'm looking for. Thanks team CirkleStudio!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

ShipZip is the best app for shipping , the options are endless and the support is the best of any app on the entire platform.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you enjoyed your experience with us! We appreciate the great review.

5 / 5 Share

Aug. 8, 2023

Super responsive and helpful, they did exactly what I wanted even though I couldn't work out how to do it myself with this app - different weight rates for different countries.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

5 / 5 Share

Aug. 7, 2023

This app has a lot of great functionality and the support team is fantastic. I didn't have time to figure out how to set it up myself and they stepped in and quickly understood my requirements (which were plentiful), and skillfully adapted the code to meet all my requirements. Fantastic app and team to work with.

Using app

26 days

Total reviews

15

Average rating

5.0

5 / 5 Share

Aug. 4, 2023

the best thing about this app is the support. Thank you for creating this app. I tried contacting during night and they responded Thank you once again

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2024

I highly recommend this app. It is the only shipping rate app that currently has a solution for customers being charged double shipping with Multi-Origin shipping, which is why we originally chose it. Not only that, but this app is full of customizations - we're able to build out different rates by postal code which is extremely useful for our Local delivery options, and can even set up rates by product tag! On top of all this support is amazing - they are very responsive and have been extremely helpful in setting up and using this app. Thank you for all of your help and for making an amazing app! Editing to add that Sid was awesome in helping us set up our US rates for markets - they helped us in no time at all and were able to get our rates set up super fast! Still using this app 1 year later and it is the best shipping app out there.

Using app

9 months

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

5 / 5 Share

July 28, 2023

Hands down the most amazing customer service out there. Their software is so great too. HIGHLY RECOMMEND!!!

Store

yough!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We are always here if you need any help.

5 / 5 Share

July 27, 2023

This app works efficient ans flawlessy, their customer support are so much helpful. Especially their techinical support on how they handles our customization regarding the shipping rates. We are very much satisfied with their service.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a user and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

July 25, 2023

This app provided all the tools I needed to create a shipping and delivery system that was perfect for my business. Firstly, one of the biggest advantages of this app is its customizability. The shipping and delivery system I had in mind was a bit different from the general ones, but this app fully met those needs. I was able to set up the system in the way that was best for my business, with specific shipping options, delivery times, and pricing. In addition, the support team of this app was very kind and responded quickly and effectively to any problems or questions I encountered. They provided the advice and guidance I needed to create my ideal system. Overall, the Shipping & Delivery -ShipZip app has become a very valuable tool for my business, thanks to its advanced customizability and excellent customer support. I highly recommend this app to anyone who wants to customize their shipping and delivery system to fit their business.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

5 / 5 Share

July 25, 2023

Such a great app, the customer supports are always so helpful with everything. It's a very useful app to be integrated with Shopify website

Using app

10 months

Total reviews

1

Average rating

5.0