Shipping & Delivery ‑ ShipZip
Shipping calculator to set shipping rates by product, postcode
Rating
5.0
feedback
385
chart
#242
All reviews
Sept. 4, 2023
This app has solved a problem that I've had for ages, and until now couldnt find a solution. Thanks so much to Sid for your assistance in setting this up for me, it is perfect! Highly recommend
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Sept. 4, 2023
WOW! I have been troubleshooting for two weeks on how to get one shipping rate vs how Shopify combines rates if you have multiple locations. But I added this app and Manoj fully helped do ALL the set up. We were on chat for nearly THREE hours and he never stopped until it was all fixed and perfect. It's so rare to find this level of customer support. I didn't have to do a thing except test while he configured all the settings. I am so happy, relieved, and impressed.
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.
Aug. 29, 2023
Amazing customer service. Literally keen to go into the checkout and do some coding for you. Save your trouble to contact dev (but please have some knowledge to frontend so you know the changes are safe and secured)
Aug. 24, 2023
Siddharth Kevadiya helped me throughout the process when I was having issues with some set up. He even went beyond to ensure everything runs smoothly and patiently helped me resolving the issues together with me. Shipzip team really makes things really easy for our shopify process. Thank you on behalf of our company!
We always enjoy hearing what our customers have to say. We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Aug. 24, 2023
Extremely fast service. I required some zones to be duplicated and it was done very very fast. I thought i'd be speaking to an AI bot. Nope, within 20 seconds on the online chat support I was speaking to a real person. Thank you!
We are glad to hear we provided you with top-notch service! Need any help regarding the app we are here for you.
Aug. 21, 2023
Great app and brilliant customer service. We needed to charge one shipping rate when we had multi-origin items in one basket (items from both warehouse and stores). This app does that - simply! I asked for some help and the in app chat answered immediately and sent screenshots - accurate, speedy help - exactly what I needed. The app has a free test mode, so we could try everything in our test store before going live. Finally, we asked for a change to meet an unusual requirement and that is now live for us. I recommend both this app (it's incredibly flexible) and the developer.
Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
Aug. 20, 2023
They have provided helpful customer service in complicated situations. The app functions as I hoped.
Aug. 19, 2023
Siddharth is the best! He provided amazing customer service with great communication, but the most impressive part was he handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Aug. 18, 2023
Wonderful app with all capabilities you could imagine to calculate shipping costs. Customer support was extremely helpful too!
Aug. 18, 2023
Received great customer support from Sid! He helped me solving a problem regarding the shipping rates. Thank you very much.
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Aug. 15, 2023
Great app doing exactly what we needed - the only thing better is the support! Super responsive and always right there with the answers I'm looking for. Thanks team CirkleStudio!
Using app
About 2 months
Total reviews
3
Average rating
5.0
Aug. 9, 2023
ShipZip is the best app for shipping , the options are endless and the support is the best of any app on the entire platform.
We are so happy that you enjoyed your experience with us! We appreciate the great review.
Aug. 8, 2023
Super responsive and helpful, they did exactly what I wanted even though I couldn't work out how to do it myself with this app - different weight rates for different countries.
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Aug. 7, 2023
This app has a lot of great functionality and the support team is fantastic. I didn't have time to figure out how to set it up myself and they stepped in and quickly understood my requirements (which were plentiful), and skillfully adapted the code to meet all my requirements. Fantastic app and team to work with.
Aug. 4, 2023
the best thing about this app is the support. Thank you for creating this app. I tried contacting during night and they responded Thank you once again
April 10, 2024
I highly recommend this app. It is the only shipping rate app that currently has a solution for customers being charged double shipping with Multi-Origin shipping, which is why we originally chose it. Not only that, but this app is full of customizations - we're able to build out different rates by postal code which is extremely useful for our Local delivery options, and can even set up rates by product tag! On top of all this support is amazing - they are very responsive and have been extremely helpful in setting up and using this app. Thank you for all of your help and for making an amazing app! Editing to add that Sid was awesome in helping us set up our US rates for markets - they helped us in no time at all and were able to get our rates set up super fast! Still using this app 1 year later and it is the best shipping app out there.
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
July 28, 2023
Hands down the most amazing customer service out there. Their software is so great too. HIGHLY RECOMMEND!!!
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We are always here if you need any help.
July 27, 2023
This app works efficient ans flawlessy, their customer support are so much helpful. Especially their techinical support on how they handles our customization regarding the shipping rates. We are very much satisfied with their service.
Thank you so much for this 5-star review. We really appreciate you being a user and helping to share the word about us. We’re here for you anytime.
July 25, 2023
This app provided all the tools I needed to create a shipping and delivery system that was perfect for my business. Firstly, one of the biggest advantages of this app is its customizability. The shipping and delivery system I had in mind was a bit different from the general ones, but this app fully met those needs. I was able to set up the system in the way that was best for my business, with specific shipping options, delivery times, and pricing. In addition, the support team of this app was very kind and responded quickly and effectively to any problems or questions I encountered. They provided the advice and guidance I needed to create my ideal system. Overall, the Shipping & Delivery -ShipZip app has become a very valuable tool for my business, thanks to its advanced customizability and excellent customer support. I highly recommend this app to anyone who wants to customize their shipping and delivery system to fit their business.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
July 25, 2023
Such a great app, the customer supports are always so helpful with everything. It's a very useful app to be integrated with Shopify website