All reviews

Rating Breakdown

  • 5
    97% (373 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (364)
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5 / 5 Share

Nov. 1, 2023

Great customer service and easy set-up

Using app

About 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 1, 2023

This app is amazing. It's been 4 months since we are using this app and their customer support is really fast. I can book a slot as per my convenience and the support team solves the issues without any delay. Shoutout to Siddharth Kevadiya, the person who fixes our issues in less than a minute.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Amazing app and support team! The single-location shipping rates is a life and money saver! if you have products shipping from various locations and you'd like rates based on cart value, this is the app to go for! Highly Recommend! Sid from the support team did an amazing job helping us with the set up and testing! Thank you!

Using app

1 day

Total reviews

23

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Fantastic app! Easy to use and modify for our specific needs. I can't recommend the support and customer service too! The team has gone above and beyond to assist with queries and more custom questions. Highly recommend this app and Cirkle Studio for any of your Shopify needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

highly recommend this App. Easy to use. Fast and friendly customer service, solved all my issues. thank you Team.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

This app makes a very complex thing simple. There are other apps charging 5x this price for worse features. The support from Sid is also amazing. Can't recommend it enough.

Using app

2 days

Total reviews

10

Average rating

3.6

5 / 5 Share

Oct. 5, 2023

Exactly what we needed! The app allows us to customise our delivery options nicely, a must have feature that we couldn't set up directly via our Shopify store. Sid from the customer service team has been a huge support in helping us create the rules we needed. We are very pleased with the app!

Store

Pippadu

Using app

About 1 hour

Total reviews

19

Average rating

4.9

5 / 5 Share

Oct. 5, 2023

Perfect solution for postcode shipping. The set up is clear, many options and support is very helpful understanding the app and solving issues.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Great app and super helpful and fast support. Would give 6 stars if possible!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We put a lot of effort into making our app as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support!

5 / 5 Share

Sept. 29, 2023

The Founder of the application is extremely helpful, Helps a lot even the team is fantastic.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

5 / 5 Share

Sept. 25, 2023

I have installed many shipping apps and none of them worked for our store as we had too many requirements. But when I installed ShipZip, the customer service was exceptional. I have not seen better customer service ever. Sid is extremely helpful, has a lot of patience and know his technical stuff. He worked with us for about 2 weeks (2-3 days equivalent full time) to make sure that the app work for our store. I will definitely recommend this app.

Using app

21 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

5 / 5 Share

Sept. 12, 2023

very good support, very nice and patient, helped us a lot and did a lot of changes for us. Highly recommended!!

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again.

5 / 5 Share

Sept. 11, 2023

Great app and great customer service - shipping rules can be complicated but they really help to make sure it's set up to meet your requirements. Highly recommend.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

5 / 5 Share

Sept. 11, 2023

Sid has been very helpful and is quick with his replies. He helped install it, get it designed right and even added some customization to display the local pickup to suit our needs better. 5 stars.

Using app

6 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our product and appreciate your feedback.

5 / 5 Share

Sept. 8, 2023

The support team is very cooperative and fixed all the problems you facing with your shipping method ShipZip's customer service is top-notch. I had a few questions about my shipment, and their customer support team was incredibly helpful and responsive. They went above and beyond to address my concerns and provide assistance promptly. It's evident that they value their customers and prioritize their satisfaction. Great Experience with ShipZip

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product has exceeded your expectations. Thank you for choosing us!

5 / 5 Share

Sept. 8, 2023

I use multiple apps from this creator and I have to say everything is well thought out and the support team is absolutely amazing!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

5 / 5 Share

Sept. 6, 2023

Sid is amazing. The app they have built is so customizable and saves us lots of hassle and time. Amazing quality service and support.

Store

modtub

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

if you have multiple locations and have problems with the multiple shipping charges ,, get this app .. the best customer service also .. manoj socha was the person that helped me on the chat and fixed everything for my store

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

First and foremost, this is one of the few apps that can display shipping fees on the product page. Additionally, the backend settings are very diverse and flexible, making it suitable for various situations to add surcharges. What surprised me the most is that every time I inquired online, there were real people responding, not robots. They resolved issues swiftly, and there were staff available even on Saturdays. I believe this app is very well designed and the tutorials are very detailed.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

5 / 5 Share

Sept. 4, 2023

This app has solved a problem that I've had for ages, and until now couldnt find a solution. Thanks so much to Sid for your assistance in setting this up for me, it is perfect! Highly recommend

Using app

About 2 hours

Total reviews

21

Average rating

5.0

Developer Reply

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.