All reviews

Rating Breakdown

  • 5
    98% (362 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (355)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2023

very good support, very nice and patient, helped us a lot and did a lot of changes for us. Highly recommended!!

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again.

5 / 5 Share

Sept. 11, 2023

Great app and great customer service - shipping rules can be complicated but they really help to make sure it's set up to meet your requirements. Highly recommend.

Using app

2 months

Total reviews

2

Average rating

3.0

Developer Reply

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

5 / 5 Share

Sept. 11, 2023

Sid has been very helpful and is quick with his replies. He helped install it, get it designed right and even added some customization to display the local pickup to suit our needs better. 5 stars.

Using app

6 days

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our product and appreciate your feedback.

5 / 5 Share

Sept. 8, 2023

The support team is very cooperative and fixed all the problems you facing with your shipping method ShipZip's customer service is top-notch. I had a few questions about my shipment, and their customer support team was incredibly helpful and responsive. They went above and beyond to address my concerns and provide assistance promptly. It's evident that they value their customers and prioritize their satisfaction. Great Experience with ShipZip

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product has exceeded your expectations. Thank you for choosing us!

5 / 5 Share

Sept. 8, 2023

I use multiple apps from this creator and I have to say everything is well thought out and the support team is absolutely amazing!

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

5 / 5 Share

Sept. 6, 2023

Sid is amazing. The app they have built is so customizable and saves us lots of hassle and time. Amazing quality service and support.

Store

modtub

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

if you have multiple locations and have problems with the multiple shipping charges ,, get this app .. the best customer service also .. manoj socha was the person that helped me on the chat and fixed everything for my store

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2023

First and foremost, this is one of the few apps that can display shipping fees on the product page. Additionally, the backend settings are very diverse and flexible, making it suitable for various situations to add surcharges. What surprised me the most is that every time I inquired online, there were real people responding, not robots. They resolved issues swiftly, and there were staff available even on Saturdays. I believe this app is very well designed and the tutorials are very detailed.

Using app

14 days

Total reviews

3

Average rating

5.0

Developer Reply

Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

5 / 5 Share

Sept. 4, 2023

This app has solved a problem that I've had for ages, and until now couldnt find a solution. Thanks so much to Sid for your assistance in setting this up for me, it is perfect! Highly recommend

Using app

About 2 hours

Total reviews

20

Average rating

5.0

Developer Reply

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

5 / 5 Share

Sept. 4, 2023

WOW! I have been troubleshooting for two weeks on how to get one shipping rate vs how Shopify combines rates if you have multiple locations. But I added this app and Manoj fully helped do ALL the set up. We were on chat for nearly THREE hours and he never stopped until it was all fixed and perfect. It's so rare to find this level of customer support. I didn't have to do a thing except test while he configured all the settings. I am so happy, relieved, and impressed.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.

5 / 5 Share

Aug. 29, 2023

Amazing customer service. Literally keen to go into the checkout and do some coding for you. Save your trouble to contact dev (but please have some knowledge to frontend so you know the changes are safe and secured)

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2023

Siddharth Kevadiya helped me throughout the process when I was having issues with some set up. He even went beyond to ensure everything runs smoothly and patiently helped me resolving the issues together with me. Shipzip team really makes things really easy for our shopify process. Thank you on behalf of our company!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

Developer Reply

We always enjoy hearing what our customers have to say. We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

5 / 5 Share

Aug. 24, 2023

Extremely fast service. I required some zones to be duplicated and it was done very very fast. I thought i'd be speaking to an AI bot. Nope, within 20 seconds on the online chat support I was speaking to a real person. Thank you!

Store

KegLand

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

We are glad to hear we provided you with top-notch service! Need any help regarding the app we are here for you.

5 / 5 Share

Aug. 21, 2023

Great app and brilliant customer service. We needed to charge one shipping rate when we had multi-origin items in one basket (items from both warehouse and stores). This app does that - simply! I asked for some help and the in app chat answered immediately and sent screenshots - accurate, speedy help - exactly what I needed. The app has a free test mode, so we could try everything in our test store before going live. Finally, we asked for a change to meet an unusual requirement and that is now live for us. I recommend both this app (it's incredibly flexible) and the developer.

Store

TOG24

Using app

27 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.

5 / 5 Share

Aug. 20, 2023

They have provided helpful customer service in complicated situations. The app functions as I hoped.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2023

Siddharth is the best! He provided amazing customer service with great communication, but the most impressive part was he handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.

Using app

28 days

Total reviews

9

Average rating

5.0

Developer Reply

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

5 / 5 Share

Aug. 18, 2023

Wonderful app with all capabilities you could imagine to calculate shipping costs. Customer support was extremely helpful too!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Great app doing exactly what we needed - the only thing better is the support! Super responsive and always right there with the answers I'm looking for. Thanks team CirkleStudio!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

ShipZip is the best app for shipping , the options are endless and the support is the best of any app on the entire platform.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you enjoyed your experience with us! We appreciate the great review.

5 / 5 Share

Aug. 8, 2023

Super responsive and helpful, they did exactly what I wanted even though I couldn't work out how to do it myself with this app - different weight rates for different countries.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!