All reviews

Rating Breakdown

  • 5
    97% (374 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (365)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 13, 2023

Great application when shipping to different postcodes. Also use the app for Click & Collect. Quick service if you have any issues, straight on a video call to amend. Excellent service as it should be. A++++

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

Fantastic customer service, prompt and they go out of their way to solve your problems... Hopefully using the app like a shipping manager which is fabulous.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

5 / 5 Share

April 11, 2023

Excellent app and very friendly and helpful customer service. They even quickly fixed it for our scenario with Dutch postcodes.

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

5 / 5 Share

April 10, 2023

Excellent app with some of the quickest and best customer support we have experienced. We would highly recommend this app to any business wanting to offer unique or specific shipping options to certain customers or post/zip codes.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

5 / 5 Share

May 1, 2023

I highly recommend ShipZip shipping & Delivery! They are true professionals, response if very rapid, near instant, they offer more than one solution, I often communicate with the same agent, which is really great for us, what a fantastic team - Any one searching for a professional team, very knowledgeable, and mostly a true solution oriented specialists, no one can go wrong wherever your are situated. We are a Canadian based company and received solutions and ideas based on our needs. Over and above stellar service!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

5 / 5 Share

April 4, 2023

Best app for shipping on the market. I have used multiple apps but none of them had so many features as ShipZip. Also the team provides great support and helps with custom solutions as well. Highly recommend this app.

Using app

Over 1 year

Total reviews

5

Average rating

4.2

5 / 5 Share

April 1, 2023

Great app which I use for over 2 years on my store. All works perfect, great support for custom modifications!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

5 / 5 Share

March 30, 2023

I switched from another app to ShipZip and Sid & the team made it as seamless as possible! Customer service and product are great. Thank you!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

5 / 5 Share

March 30, 2023

excellent app- sorted out all the shipping limitations we had with shopify. support is awesome. live chat sorted an urgent issue (shopifys fault) immediately. really that is the most important thing with any of these apps- that they can sort any issues that may arise quickly. so good to know you can trust them with this!

Using app

10 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

March 20, 2023

Great Customer service walking you through every step of the process. Patient and friendly, would recommend to anyone who needs additional shipping rules added to their site.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate the fantastic review and are glad we could be of a great service. If you have any further needs or questions, please reach out!

5 / 5 Share

March 19, 2023

Tech support is SO helpful! I was intimidated and lost, Manoj Socha was a great help and super friendly!

Using app

About 1 hour

Total reviews

2

Average rating

3.0

Developer Reply

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

5 / 5 Share

March 16, 2023

Great experience, prompt response. Cant recommend highly enough. We got set up and running within a day with helpful support staff (Sid) from Ship Zip hand-holding us along the way. Even after everything has been set up, they respond promptly and if there are any questions or issues they are at it right away. Great service, thank you :)

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

5 / 5 Share

March 9, 2023

I highly recommend Shipzip: Shipping & Delivery as it has helped us streamline our website deliveries and improve the UX/UI for our cart/checkout with a custom feature where customers can be charged a delivery fee based on the suburb they live in. A custom setting that most of the other delivery apps don't have. Previously we had three shipping apps doing the same tasks this one app does which has saved us $120 USD per month with app fees and is reasonably priced at $19.95 per month for those great features on the top "shipping with delivery date" plan. On top of all the great features, the support is absolutely amazing! We had some troubles with setting the app up correctly and Sid was more than generous to help us get the app set up correctly with a quick response time. This app is perfect for anyone who has a delivery service like our florist business.

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2023

This business provided amazing customer service with great communication, but the most impressive part was that they handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2023

Without doubt the best support Ive experienced. All done for two web sites in a matter of hours. Loaded Australian zipcodes, set rates from Australia Post by region (Capital, Metro & Remote) ... and bingo ... works beautifully.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy that you enjoyed your experience with us! We appreciate the great review. Also we feel really good when we see that our help is make your Bingo. We are always here when you need any help.

5 / 5 Share

March 1, 2023

This app helped us create complex delivery rules for our shopify store. It allows us to apply various conditions based on product tag, meta tag, price difference, customer location and more. The app is not easy to use, but the support team is very helpful. They can answer our questions or problems through online meetings. Highly recommended.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re thrilled that you were satisfied with our services and app functionality. Your feedback is appreciated, and thank you for recommending us in your review!

5 / 5 Share

March 1, 2023

This app delivers in every way: it has great features, easy navigation, and user friendly design. What sets this app apart is the fantastic support it offers. Every time an issue arises, the team behind this app is there to lend a helping hand quickly and efficiently. It's clear they're dedicated to creating an outstanding product, leaving nothing up to chance and taking their customers' needs seriously. The resulting experience couldn't be more positive - so don't hesitate to give this top notch app a try!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so happy that you enjoyed your experience with us! We appreciate the great review. Please feel free to contact us again soon! We are always here for you.

5 / 5 Share

Feb. 22, 2023

Excellent App. We have multiple locations and wanted to give just 1 flat shipping fee and it was done smoothly, till now there are no bugs and the support team helped me set up. Happy to find this app.

Using app

15 days

Total reviews

17

Average rating

4.9

5 / 5 Share

Feb. 15, 2023

Excellent App and great service from the development team. Although the devs are based in a different continent their communication and completion deadlines for shipping services is awesome.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

Excellent customer support from the team everytime. Thanks for the whole team who is making it possible.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!