Shipping & Delivery ‑ ShipZip
Custom Shipping Rates, Local Delivery & Store Pickup
Rating
5.0
feedback
370
chart
#306
All reviews
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Dec. 23, 2022
The most stupid app I've ever used! It's not easy to use or understand. The videos are useless! I can't understand them and they fly thru the important parts. Seriously, figure your S#!T out!
First of all I am really sorry that it is complicated to understand our application. I know application needs to be easy to understand but the shipping is the complicated thing it self so defiantly it's options are complicated to understand. Actually we have number of features in single application. Based on our users need we always update our application with new features and options. If you want we can schedule a meeting and our team shipping expert will guide you in details via screen sharing. You can connect with him on email [email protected] Sid is eagerly wait for your response.
Dec. 21, 2022
Awesome customer service! Sid went way beyond helping me in perfecting the App and took the stress off my shoulders. Also he spent almost a full day working on the backend of the website with his pure talent and managed to sort out all my issues related to Shipping & setting up ZipCodes/Postcodes and relevant features. thank you so much! If i were the manager, you would sure be getting a promotion for excellent customer service! :) I will definitely recommend this App + the customer service to everyone! -My Online Pool Shop- https://myonlinepoolshop.com.au/
Thank you for your precious words. Our main goal is to satisfied our users requirement. We heard that you are satisfied with app functionality and service that is everything to me. Your words is look like promotion to me(Sid). Thank you so much once again. If you need any help we are here for you.
Dec. 20, 2022
Outstanding customer service and support. Assisted with my request without any issues, just got the job done. Highly recommend
Dec. 14, 2022
very supportive and there a solution for everything - Sid is a great help and support managed to customize my needs
We are so happy that you enjoyed your experience with us! We appreciate the great review. We appreciate your business and hope to see you again soon!
Nov. 27, 2022
Just added this app to our store and already we are getting return on our money. Sid from Ciklestudio has been a fantastic support agent logging into our store and making changes so the transition has been very easy. Would rate 10 stars if i could. One happy customer Dave www.winchhsop.co.uk
Thank you so much for this review. We really appreciate you being a user. We’re here for you anytime. Our team is really happy to see you happy with our application.
Nov. 24, 2022
No one at Shopify knows that the UK has different postcodes, so forgot to make it possible to charge different shipping rates to these different postcodes. Thankfully there is an app for that (like everything else) with ShipZip
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Nov. 22, 2022
I love this app, The app team are much supportive and this app is really useful and helful to customize the shipping options. Sid always responded quickly and got everything done that I needed. I would rate 10 out 10.
Thank you for your review. We will share this with the store team to let them know how we are doing.
Nov. 21, 2022
I use this app to offer local pickup in multiple locations, plus much more. Best customer service! Very quick and helpful response. Highly recommend this app!
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Nov. 19, 2022
Excellent and quick support even on a Saturday. Sid took care of setting up the app for us very easily and explained clearly how everything worked.
Nov. 17, 2022
I was having a problem with customers being double charged for shipping based on multiple locations. Shopify does not have a fix in place for this and neither do any of the other third-party apps it seems. However, Sid was able to put a fix in place within minutes. Absolutely brilliant, I couldn't be happier.
Nov. 17, 2022
Customer service, very prompt and professional, very satisfied. I had a trouble with double shipping cost when sending from multi locations. (I have two locations with a flat rate shipping) and tried other apps but did work well, but this app is working perfectly with $9.99 plan !! Sid, you are two thumbs up !!
Nov. 16, 2022
The apps is a solution for our questions and the team service is fast and great assists. Thanks for the good work team! Keep it up!
Nov. 15, 2022
This app really boosts everything you can do with shipping in Shopify, this should really be already included functionality but thank's to these developers we can have more controller over shipping prices, also support es very helpful and fast.
Nov. 9, 2022
This app has helped us to streamline our shipping rates. The team will help you every step of the way.
July 12, 2023
App does exactly what I need - sets a delivery date and restricts postcode delivery. The guys are terrific to deal with on chat or zoom as needed, always ready and happy to help. Highly recommended app. Follow up review - the support team continue to go above and beyond to assist, helping with my email templates as well as their own app. Thanks!
Nov. 4, 2022
We received great support from the team in order to make this app better solve our problems. I want to thank Sid and Chirag for their help and responsiveness on every issue.
Oct. 24, 2022
Great customer and technical support, their team responds promptly with solutions every time. Highly recommended.
Oct. 19, 2022
Works as described. Support is responsive, and quick to try to get issues fixed. Wasn't sure how to configure our rates, but after a call with the team, they assisted in explaining the setup.
March 22, 2023
Again, they helped me set up everything I asked for. They are extremely responsive and helpful! Thank you all for your work!
Sept. 30, 2022
I asked Sid to create the very complicated rate for me. He was very patient and made it! Sid is wonderful and I hope he can help me again! Thank you so much!