Shipping & Delivery ‑ ShipZip
Custom Shipping Solution by ShipZip - Shipping Rates
Rating
5.0
feedback
354
chart
#368
All reviews
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April 20, 2022
This app is great, it have many functions that other app doesn't have. Their customer service is perfect, when I have some new requirements, they solve for me very fast. thanks.
April 20, 2022
I am giving this app. A 5 star rating because of the exceptional service I recieved from the makers of the app. (Siddharth Kevadiya)They completely set everything up for me, and walked me through several times, just to make sure I had a clear understanding. And in addition to that I had another issue in which shopify was helping with, which we were unable to resolve. However I brought it to Sid's attention and within a few short minutes the issue was resolved. Sid and his team are awesome
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
April 19, 2022
Incredible support - highly professional and experienced staff. App works great and as intended. 5/5
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
April 19, 2022
Le must des application de calcul et gestion des dates de livraison. Rien à dire c'est au delà des nos attentes. Nous avons pourtant essayé de nombreuses applications. Aucune livraison ne passe à travers une date. L'équipe technique et plus que formidable et disponible à fond. Bravo!
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
April 19, 2022
The app is very complete and catered to all our needs. Sid has been very helpful and patient with us. We've enabled the app a few days ago but it seems to be working out well so far. Highly recommended, especially for the very efficient and quick customer service.
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Shipping Rates & Delivery date. We look forward to serving you for many years to come!
April 18, 2022
This is the best app. It is actually not only about the app itself. App functionally is quite high compare to others ( I used other 2 apps for same purpose), but the customer support is really impressive. Highly recommended. You can customize this to anything you need.
April 18, 2022
Sid and team were very responsive with every queries I had. They took initiative to do a zoom call to understand the requirements. Due to the nature of the business, we need customization on shipping options, and its quite complicated. But Sid managed to customized it perfectly for me within just a few days. Great service and support!
March 24, 2023
This app is fantastic. works as intended and when i have issues Sid is very prompt to respond and solve the issue. If you need a program to restrict zip codes this is the right app for you!
April 13, 2022
I used this App to setup the free shipping rates in different regions. The customer service is great and responsible to help me fix the issues during the setup.
April 13, 2022
The app works perfect in my store. If you need help with the settings the costumer service is right there to save the day. They also sent me a video about how to setting it up in my own store. Fantastic app.
April 12, 2022
Had a few hiccups on our end with Shopify CCS not being enabled. The support team helped us through the process and was spot on! In the UK I wanted to have different shipping zones for particular items. We needed a solution that Postcodes could be enabled for tagged products? This was the only soultion when searching all day for the perfect app!
April 9, 2022
Truth be told about the app and the guys behind this app. I would rate them a handsome 10 on 5. They are simply outstanding. From taking extensive time out, to customising the product to my needs, and mulitple video calls and explanatory videos takes me to rate them a handsomely. I just cannot stop raving about the timely assistance and guidance they have provided along the way in setting this up as per my requirements. They are really at a different level. Will recommend them over and over and over again.
We know the value of the customer and their business. We try our best to give the best shipping solution to our users. We are always here if you need any assistance. Thank you so much for the 5 start review with a wonderful comment. Our whole support team is elated to hear that.
April 7, 2022
I wish I had found this app when I first moved to Shopify and lost our functionality to add shipping rates by postcode that we had in Wix. I was in a rush to implement this app prior to moving to a new warehouse, and Sid was amazing on the help chat, and scheduled a call to go through my shipping needs. He even talked through possible scenarios to look out for with the way I had set up the shipping rates. Fantastic support, an awesome app and I am one very grateful customer.
April 7, 2022
This app is great, it does what I need it to do and it's easy to use. The support on this app is awesome, they helped me set up the app on my store and helped troubleshoot any issues I ran into.
March 31, 2022
I tried a few apps before this one. They were all the same. They did not have the level of customisation that I required. With this, I can have multiple local delivery options for the same location - turn off delivery windows at different times. Thank you, Sid - very helpful in getting my complex delivery requirements sorted.
March 31, 2022
Great customer service, the app is great and works perfectly!! Sid helped me customize my store and now shipping works just as I dreamed!!
March 25, 2022
I spent weeks looking for an app that could do exactly what I wanted. This is it. The app is really good and the service and support is second to none. Nothing is too much trouble and they are so knowledgeable helpful and friendly thanks ever so greatly appreciated
March 23, 2022
Sid was fantastic in helping us get set up on the app. We did a video chat and he set everything up for us. We would highly recommend this app and Sid to anyone looking for a custom shipping solution app.
March 22, 2022
This app is awesome and highly recommended with excellent support service especial mention to Sid. Thanks I discover you. Well done!
March 19, 2022
We found this app after trying all of the others and nothing was as flexible as this one. We needed a lot of different options with zones, delivery dates, and options. This app is the only one to satisfy all of our needs. If I could give it 10 stars I would. Sid provides the absolute best support I've ever experienced with an app and he should be commended. Because this app is so flexible and fits nearly ANY need, and because of the incredible support they offer, we will continue to use it and recommend it. If you are looking for a solution to fit your needs, then please give this one a try and work with them.