All reviews

Rating Breakdown

  • 5
    98% (362 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (355)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 20, 2022

These guys have really helped me - they've added all the zones needed (I'm UK based) and so far so good. Chat has been useful and they're always there even if they needed to check with someone more techie. There were a few things lost in translation but overall a good experience. I'll be putting it to the live test shortly.

Using app

6 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Sept. 12, 2022

First of all, the app is absolutely great. We needed a way to set shipping rates based on weight, pickup location, delivery zip code, day, etc. We had a whole matrix of variables that we needed to solve for when setting our rates and this app did it beautifully. Even better than the app itself, though, is the support we received from the developer. Our IT staff mentioned that they’ve never experienced an e-commerce app developer like this. The app developers response time is best in class. Communication from them was clear and consistent. From initial install to post-production configuration, the level of handholding we received was extremely surprising and gratifying. (Many many thanks to Sid @ Cirkle Studio for all the help ) If you're looking to setup granular shipping rates/rules for your store this is the app you want. These are the developers you want supporting your business. Full stop.

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 3, 2022

Amazing App and Siddharth has been extremely helpful in setting everything up with me. He has provided us with a fully working solution that is quite complex, and he has had a very fast turnaround time. Many thanks

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

This app provides everything I need and the support is phenomenal. Every request is dealt with promptly and professionally, and they tailor the app to your requirements. Everything I have asked so far has been dealt with and the client has quite a complex delivery setup 10 out of 10!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I strongly recommend this app. You have all the necessary features to set up your delivery. Is just amazing. In addition, its developer makes the impossible possible!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Incredible the support I got for the app! We had very difficult requirements for the app but the support helped me with everything! I have never experienced anything like it. Even when the requirements have changed, the support has helped me very quickly. The app is incredibly good and easy to use and you can do everything you need. THANK YOU VERY MUCH

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Support is super helpful, and have helped me with a custom delivery suite for my meal prep business! its easy to use once you understand it like anything. Sid is the beast!

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 30, 2022

I couldn't do it without the great support from the support team. Works well with my store and can't wait to retrieve back those lost shipping fees, especially from customers who were not honest in selecting the right shipping rates for their address in the first place.

Using app

About 3 hours

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 30, 2022

Really good app to use if you have multiple services and would like to add several conditions to the basket. Highly recommend!

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 26, 2022

The best customer service I have experienced with a Shopify app. Sid was awesome helping me set up the app plus adding a few extra touches at the same time. Every issue was solved in just a few minutes. I can now offer my customers the best shipping options with little effort, something I could never do using Shopify's native shipping management. Thanks for the great app and the great support!

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 13, 2022

Siddharth was really helpful and guided me in how to set up the shipping rates for scottish / northern ireland postcodes. Customer service was spot on! Thank You

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2022

Siddharth from the Cirkle Studio team helped me far beyond what I was expecting. I highly recommend this app.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 29, 2022

This app is amazing, I'm from Brazil and I've never found an app as complete as this before. And in addition, the support that was and is being sensational for the implementation of every detail. We are very happy with this solution, which will be essential for our operation.

Store

LARVIG

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

5 / 5 Share

June 29, 2022

So great! We messaged in and got a response in seconds, super helpful and the team helped us troubleshoot all our issues and set up all the rates necessary to achieve our end goal. Super awesome!!

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! If you need any other assistance, we are always here for you.

5 / 5 Share

June 26, 2022

Very impressed with the App and the support team. Does exactly what it says and anytime I was stuck, the developer was there to assist immediately.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2022

Amazing Support and app, have a variation of functionalities, even by updates they manage to fix my problems quick as possible.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 24, 2022

My shopify store has a lot of products and we work with 7 different couriers to ship items in Australia, that makes the shipping rate very hard to manage. Before we use Shipping Rates & Delivery date, we can only estimate the cost and that certainly cause some problems in maintaining profit in some of the areas. This app perfectly fits my needs to apply different shipping charges based on every single SKU/Tag/Postcode, then we will no longer need to worry about the inaccurate shipping cost charged my customer. This is also a good thing for my customer, as some of them don't have to pay too much for the shipping. It is fantastic app in managing the shipping rate for us. By the way, Sid and Harmish offer a great help in setting up the app, very professional, very responsive.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2022

I desperately needed a solution for having one shipping rate across multiple locations. The Shopify team suggested this app and they did not disappoint. It took a bit of work (on their end) to set up but they got it all sorted for my store. Including following up on fixing my international shipping rates. Thanks so much Sid for persevering and getting it sorted just how I needed. Use this app!!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for giving us a chance to serve you. Your words are really magical with 5-star reviews on board. We have an expert shipping team which always ready to understand the user's concern and fix/update as per the user's request. Thank you Shopify team for the suggestion to wonderful merchants.

5 / 5 Share

May 31, 2022

This app has helped me with all my postal and delivery dates needs. The team delivers exceptional customer service and always goes above and beyond to help me with any issues I have. I cannot thank them enough

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We will share this with our team to let them know how we are doing.

5 / 5 Share

May 30, 2022

I have just started to use this app. Customer service is really really good. Response very fast. Help me set up all the shipping rates, very patient. Very happy.

Using app

About 21 hours

Total reviews

2

Average rating

5.0