All reviews

Rating Breakdown

  • 5
    97% (374 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (365)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2022

I was having a problem with customers being double charged for shipping based on multiple locations. Shopify does not have a fix in place for this and neither do any of the other third-party apps it seems. However, Sid was able to put a fix in place within minutes. Absolutely brilliant, I couldn't be happier.

Using app

35 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Customer service, very prompt and professional, very satisfied. I had a trouble with double shipping cost when sending from multi locations. (I have two locations with a flat rate shipping) and tried other apps but did work well, but this app is working perfectly with $9.99 plan !! Sid, you are two thumbs up !!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

The apps is a solution for our questions and the team service is fast and great assists. Thanks for the good work team! Keep it up!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

This app really boosts everything you can do with shipping in Shopify, this should really be already included functionality but thank's to these developers we can have more controller over shipping prices, also support es very helpful and fast.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

This app has helped us to streamline our shipping rates. The team will help you every step of the way.

Using app

12 days

Total reviews

7

Average rating

4.9

5 / 5 Share

July 12, 2023

App does exactly what I need - sets a delivery date and restricts postcode delivery. The guys are terrific to deal with on chat or zoom as needed, always ready and happy to help. Highly recommended app. Follow up review - the support team continue to go above and beyond to assist, helping with my email templates as well as their own app. Thanks!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

We received great support from the team in order to make this app better solve our problems. I want to thank Sid and Chirag for their help and responsiveness on every issue.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 24, 2022

Great customer and technical support, their team responds promptly with solutions every time. Highly recommended.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Works as described. Support is responsive, and quick to try to get issues fixed. Wasn't sure how to configure our rates, but after a call with the team, they assisted in explaining the setup.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2023

Again, they helped me set up everything I asked for. They are extremely responsive and helpful! Thank you all for your work!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2022

I asked Sid to create the very complicated rate for me. He was very patient and made it! Sid is wonderful and I hope he can help me again! Thank you so much!

Using app

About 2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 20, 2022

These guys have really helped me - they've added all the zones needed (I'm UK based) and so far so good. Chat has been useful and they're always there even if they needed to check with someone more techie. There were a few things lost in translation but overall a good experience. I'll be putting it to the live test shortly.

Using app

6 days

Total reviews

7

Average rating

4.7

5 / 5 Share

Sept. 12, 2022

This app has the most options to specialize the shipping rate for a different mix of products and customers. I was able to configure and set it up to support a very complex business much faster and with more options than our previous homegrown solution. CirkleStudio has fantastic support and are very responsive. They answered my questions promptly and were willing to get on the phone/VC with me to work through my scenarios. high recommendations to use this app if you need a shipping rate app.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2022

First of all, the app is absolutely great. We needed a way to set shipping rates based on weight, pickup location, delivery zip code, day, etc. We had a whole matrix of variables that we needed to solve for when setting our rates and this app did it beautifully. Even better than the app itself, though, is the support we received from the developer. Our IT staff mentioned that they’ve never experienced an e-commerce app developer like this. The app developers response time is best in class. Communication from them was clear and consistent. From initial install to post-production configuration, the level of handholding we received was extremely surprising and gratifying. (Many many thanks to Sid @ Cirkle Studio for all the help ) If you're looking to setup granular shipping rates/rules for your store this is the app you want. These are the developers you want supporting your business. Full stop.

Using app

12 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 3, 2022

Amazing App and Siddharth has been extremely helpful in setting everything up with me. He has provided us with a fully working solution that is quite complex, and he has had a very fast turnaround time. Many thanks

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

This app provides everything I need and the support is phenomenal. Every request is dealt with promptly and professionally, and they tailor the app to your requirements. Everything I have asked so far has been dealt with and the client has quite a complex delivery setup 10 out of 10!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2022

I strongly recommend this app. You have all the necessary features to set up your delivery. Is just amazing. In addition, its developer makes the impossible possible!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Incredible the support I got for the app! We had very difficult requirements for the app but the support helped me with everything! I have never experienced anything like it. Even when the requirements have changed, the support has helped me very quickly. The app is incredibly good and easy to use and you can do everything you need. THANK YOU VERY MUCH

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Support is super helpful, and have helped me with a custom delivery suite for my meal prep business! its easy to use once you understand it like anything. Sid is the beast!

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

July 30, 2022

I couldn't do it without the great support from the support team. Works well with my store and can't wait to retrieve back those lost shipping fees, especially from customers who were not honest in selecting the right shipping rates for their address in the first place.

Using app

About 3 hours

Total reviews

6

Average rating

4.8