All reviews

Rating Breakdown

  • 5
    98% (362 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (355)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 8, 2025

The app works great and the team is extremely knowledgable and supportive

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Amazing experience, Sid was my go to guy for any changes to be made he's fast and efficient and knows exactly what to do in complicated situations

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 29, 2025

Tive um problema e o atendente foi extremamente prestativo! Esse aplicativo é muito bom.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2025

Amazing support from the CirkleStudio Team - Sid in particular has been very helpful - fast response time and has helped solve some issues we have been having, as quickly as possible. Nothing too much to ask! Much appreciated! Would definitely recommend!

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 28, 2025

Always so helpful and timely!

Store

Alpha60

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

App is easy to use and the customer service is very good. Sid was incredibly responsive with his replies and fixed the small issue we were facing. Would recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2025

Recommend these guys. Very good support and app works well once set up.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2025

Very helpfull, great job!

Using app

10 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 18, 2025

Some teething problems but Swati and the team responded very quickly to sort them out. Thank you!!

Using app

29 days

Total reviews

4

Average rating

4.8

5 / 5 Share

March 6, 2025

We had an amazing experience with the customer service team while implementing our new shipping solution app. From the very beginning, they were incredibly responsive, knowledgeable, and patient, guiding us through every step of the setup process. Their support made what could have been a complex integration feel effortless. They took the time to understand our needs, provided clear instructions, and even went above and beyond to ensure everything was working perfectly. Thanks to their help, our shipping process is now much more efficient and streamlined. Highly recommend!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

App works as intended. The support is a great help!! We really appreciate the help and assistance they are giving

Store

Eclisse

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Sid and the team are amazing. I have had a few issues with the set-up of shipping rules due to the complexity of my product range, and the team here has been great; happy to jump on a Google Meet to go over things to resolve issues. I cannot thank them enough for all the help and support. Thanks Sid.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

Rakshit was the incredibly helpful getting our system setup! This app has solved a solution that our team had been working on for a while.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2025

This app has enabled us to offer complex shipping options depending on product size, price, location and more... The support is great and we're very happy with it!

Using app

11 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 11, 2025

Our third Shopify site using ShipZip - we don't even need to consider looking elsewhere. Shipzip allows us to set zones according to courier's boundaries with prices set according to postcode and more complex rules using Shopify tags for bulky items, specialist carriers, and discounts/free shipping rules. Does everything we want and more besides. Top notch support too.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

An excellent solution for stores with multiple rules. We've just re-structured our shipping with more complex rules for multiple carriers, each with different services to postcode areas and ShipZip made it easy to re-write our rules effectively, split into manageable zones. If you take the time to work out your rules before entering them in, and work logically, ShipZip is a very powerful solution that supports UK postcodes very well. Support is quick and polite. Note: You do need to be on the Shopify Advance plan, or for lower Shopify tiers either pay your Shopify subscription annually or pay Shopify an extra fee to expose the carrierservice API to the app, but that is a Shopify policy to lock out this feature to basic stores, not a fault of the app. Would 100% recommend ShipZip for a store including bulky items with carrier surcharges and delivering to zones with different carrier charges.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Excellent shipping app, support bend over backwards to help and improve the app further!

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 16, 2025

Amazing Shipping Management Tool! The ShipZip app has been a game-changer for my Shopify store. Managing shipping and delivery options used to be a headache, but this app has streamlined everything. What I love about it: Ease of Use: The user interface is intuitive and straightforward, making setup and management a breeze. Customization: It allows me to set delivery zones, shipping rates, and even offer time-slot-based delivery options, which my customers love. Efficiency: It integrates seamlessly with my store, updating orders and shipping details in real-time. Support: The customer support team is responsive and helpful, guiding me through the initial setup and addressing any questions promptly. Since implementing ShipZip, I've seen a noticeable improvement in order accuracy and delivery speed, resulting in happier customers. I highly recommend this app to any Shopify store owner looking to elevate their shipping and delivery processes!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2025

An incredibly well working app. You don't need to look for any other app. Customer service responds instantly. Especially Ankit helped me with my problems immediately and was very patient. Thank you for everything.

Store

Blend+r

Using app

1 day

Total reviews

11

Average rating

5.0