All reviews

Rating Breakdown

  • 5
    99% (388 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (378)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 2, 2025

We have been able to create custom rules intuitively with the app. At times when we have seen some conditions not working as expected, their support team has been extremely helpful and quick to resolve. Its not always the case to find this type of support without having to have dedicated supported or paying extra, so it rare and a relief for smaller companies, solving this issues does not cost extra and you still get to build a better experience for your customers. Recommend over other options we tried for sure.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 30, 2025

Excellent app and even better support. Highly recommend.

Using app

Over 2 years

Total reviews

52

Average rating

3.8

5 / 5 Share

April 28, 2025

It's about 8 months since we moved to Shopify, from a system that allowed us to code our own shipping rules. The prospect of having to rely on an App was concerning, as we were not sure whether it would provide the flexibility we wanted. As it happened, it gave all the flexibility, and more. It did so in an intuative way too. We ae now able to offer customers leaner shipping costs, and more accurate delivery expectations. They offer incredible support too, always online, and always willing to screenshare and walk through any problems that you may be having. I highly recommend this App and the people behind it.

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 23, 2025

I'm so impressed with Shipping & Delivery ‑ ShipZip! Not only is the app user-friendly, but their customer service is outstanding. They were incredibly quick to respond and resolved my problem immediately. This app has definitely made my shipping process much smoother. Special mention to Ankit, thanks for the big help, really appreciate it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

Amazing customer service, functional product

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2025

Helpful & useful app

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2025

We've been using Shipping & Delivery ‑ ShipZip for over 2 years now, and it's been a fantastic experience. The app does exactly what we need and has become an essential part of our shipping setup. What really stands out is the support team—they're always responsive, helpful, and quick to get things done whenever we make a request. Highly recommend this app to anyone looking for reliable shipping and delivery customization!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

April 10, 2025

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 8, 2025

The app works great and the team is extremely knowledgable and supportive

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Amazing experience, Sid was my go to guy for any changes to be made he's fast and efficient and knows exactly what to do in complicated situations

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 29, 2025

Tive um problema e o atendente foi extremamente prestativo! Esse aplicativo é muito bom.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2025

Amazing support from the CirkleStudio Team - Sid in particular has been very helpful - fast response time and has helped solve some issues we have been having, as quickly as possible. Nothing too much to ask! Much appreciated! Would definitely recommend!

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 28, 2025

Always so helpful and timely!

Store

Alpha60

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

App is easy to use and the customer service is very good. Sid was incredibly responsive with his replies and fixed the small issue we were facing. Would recommend.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 23, 2025

Recommend these guys. Very good support and app works well once set up.

Using app

7 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 18, 2025

Very helpfull, great job!

Using app

10 months

Total reviews

2

Average rating

5.0

4 / 5 Share

March 18, 2025

Some teething problems but Swati and the team responded very quickly to sort them out. Thank you!!

Using app

29 days

Total reviews

4

Average rating

4.8

5 / 5 Share

March 6, 2025

We had an amazing experience with the customer service team while implementing our new shipping solution app. From the very beginning, they were incredibly responsive, knowledgeable, and patient, guiding us through every step of the setup process. Their support made what could have been a complex integration feel effortless. They took the time to understand our needs, provided clear instructions, and even went above and beyond to ensure everything was working perfectly. Thanks to their help, our shipping process is now much more efficient and streamlined. Highly recommend!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2025

App works as intended. The support is a great help!! We really appreciate the help and assistance they are giving

Store

Eclisse

Using app

About 1 month

Total reviews

1

Average rating

5.0