All reviews

Rating Breakdown

  • 5
    99% (349 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 2, 2023

Always happy to help and go the extra mile when your not sure how to do something! Would definitely recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Great customer service and easy set-up

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

This app is amazing. It's been 4 months since we are using this app and their customer support is really fast. I can book a slot as per my convenience and the support team solves the issues without any delay. Shoutout to Siddharth Kevadiya, the person who fixes our issues in less than a minute.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Amazing app and support team! The single-location shipping rates is a life and money saver! if you have products shipping from various locations and you'd like rates based on cart value, this is the app to go for! Highly Recommend! Sid from the support team did an amazing job helping us with the set up and testing! Thank you!

Using app

1 day

Total reviews

22

Average rating

5.0

5 / 5 Share

Oct. 13, 2023

Fantastic app! Easy to use and modify for our specific needs. I can't recommend the support and customer service too! The team has gone above and beyond to assist with queries and more custom questions. Highly recommend this app and Cirkle Studio for any of your Shopify needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

highly recommend this App. Easy to use. Fast and friendly customer service, solved all my issues. thank you Team.

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 9, 2023

This app makes a very complex thing simple. There are other apps charging 5x this price for worse features. The support from Sid is also amazing. Can't recommend it enough.

Using app

2 days

Total reviews

7

Average rating

3.6

5 / 5 Share

Oct. 5, 2023

Exactly what we needed! The app allows us to customise our delivery options nicely, a must have feature that we couldn't set up directly via our Shopify store. Sid from the customer service team has been a huge support in helping us create the rules we needed. We are very pleased with the app!

Store

Pippadu

Using app

About 1 hour

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 5, 2023

Perfect solution for postcode shipping. The set up is clear, many options and support is very helpful understanding the app and solving issues.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Great app and super helpful and fast support. Would give 6 stars if possible!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the fantastic review! We put a lot of effort into making our app as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it. Thanks again for the support!

5 / 5 Share

Oct. 2, 2023

This app works wonders for the double charge issue that happens on two different profiles within shopify. Sid helped me in a google meet session to set up the shipping rates and explained it amazingly! Keep up the good work!

Using app

3 days

Total reviews

4

Average rating

5.0

Developer Reply

We are so glad to hear that you love our product! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

5 / 5 Share

Sept. 29, 2023

The Founder of the application is extremely helpful, Helps a lot even the team is fantastic.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

5 / 5 Share

Sept. 27, 2023

My experience was great. Manoj Socha solved all my issues and set up my shipping conditions exactly as I requested. Excellent service.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

5 / 5 Share

Sept. 25, 2023

I have installed many shipping apps and none of them worked for our store as we had too many requirements. But when I installed ShipZip, the customer service was exceptional. I have not seen better customer service ever. Sid is extremely helpful, has a lot of patience and know his technical stuff. He worked with us for about 2 weeks (2-3 days equivalent full time) to make sure that the app work for our store. I will definitely recommend this app.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

5 / 5 Share

Sept. 12, 2023

very good support, very nice and patient, helped us a lot and did a lot of changes for us. Highly recommended!!

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again.

5 / 5 Share

Sept. 11, 2023

Great app and great customer service - shipping rules can be complicated but they really help to make sure it's set up to meet your requirements. Highly recommend.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

5 / 5 Share

Sept. 11, 2023

Sid has been very helpful and is quick with his replies. He helped install it, get it designed right and even added some customization to display the local pickup to suit our needs better. 5 stars.

Using app

6 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for the 5-star review! We are thrilled to hear that you are enjoying our product and appreciate your feedback.

5 / 5 Share

Sept. 11, 2023

This app is amazing that ever happened for anyone that uses third-party shipping rates. Sid is the best supporter. He provided amazing customer service with great communication and he always handled all the work for me. I was really appreciate with their level of services and would highly recommend them to anyone looking for a reliable and efficient partner to add shipping rate. With their support, I was able to receive everything done quickly and easily, which saved me a lot of time. I would definitely use their services again in the future. And thank you so much again for always kindness supporting.

Using app

6 days

Total reviews

5

Average rating

5.0

Developer Reply

We are overjoyed to read your 5-star review! Thank you for your kind words and for supporting our product. We truly appreciate your feedback and are always striving to improve.

5 / 5 Share

Sept. 8, 2023

The support team is very cooperative and fixed all the problems you facing with your shipping method ShipZip's customer service is top-notch. I had a few questions about my shipment, and their customer support team was incredibly helpful and responsive. They went above and beyond to address my concerns and provide assistance promptly. It's evident that they value their customers and prioritize their satisfaction. Great Experience with ShipZip

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product has exceeded your expectations. Thank you for choosing us!