Shipping & Delivery ‑ ShipZip
Custom Shipping Solution by ShipZip - Shipping Rates
Rating
5.0
feedback
354
chart
#368
All reviews
Rating Breakdown
Review RSS Feed
Sept. 8, 2023
I use multiple apps from this creator and I have to say everything is well thought out and the support team is absolutely amazing!
Our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.
Sept. 6, 2023
Sid is amazing. The app they have built is so customizable and saves us lots of hassle and time. Amazing quality service and support.
Sept. 5, 2023
if you have multiple locations and have problems with the multiple shipping charges ,, get this app .. the best customer service also .. manoj socha was the person that helped me on the chat and fixed everything for my store
Sept. 4, 2023
First and foremost, this is one of the few apps that can display shipping fees on the product page. Additionally, the backend settings are very diverse and flexible, making it suitable for various situations to add surcharges. What surprised me the most is that every time I inquired online, there were real people responding, not robots. They resolved issues swiftly, and there were staff available even on Saturdays. I believe this app is very well designed and the tutorials are very detailed.
Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.
Sept. 4, 2023
This app has solved a problem that I've had for ages, and until now couldnt find a solution. Thanks so much to Sid for your assistance in setting this up for me, it is perfect! Highly recommend
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Sept. 4, 2023
WOW! I have been troubleshooting for two weeks on how to get one shipping rate vs how Shopify combines rates if you have multiple locations. But I added this app and Manoj fully helped do ALL the set up. We were on chat for nearly THREE hours and he never stopped until it was all fixed and perfect. It's so rare to find this level of customer support. I didn't have to do a thing except test while he configured all the settings. I am so happy, relieved, and impressed.
Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.
Sept. 1, 2023
Fantastic! Great help! Fast, straight to the point, did everything for me. Recommended!
Aug. 29, 2023
Amazing customer service. Literally keen to go into the checkout and do some coding for you. Save your trouble to contact dev (but please have some knowledge to frontend so you know the changes are safe and secured)
Aug. 24, 2023
Siddharth Kevadiya helped me throughout the process when I was having issues with some set up. He even went beyond to ensure everything runs smoothly and patiently helped me resolving the issues together with me. Shipzip team really makes things really easy for our shopify process. Thank you on behalf of our company!
We always enjoy hearing what our customers have to say. We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!
Aug. 24, 2023
Extremely fast service. I required some zones to be duplicated and it was done very very fast. I thought i'd be speaking to an AI bot. Nope, within 20 seconds on the online chat support I was speaking to a real person. Thank you!
We are glad to hear we provided you with top-notch service! Need any help regarding the app we are here for you.
Aug. 21, 2023
Great app and brilliant customer service. We needed to charge one shipping rate when we had multi-origin items in one basket (items from both warehouse and stores). This app does that - simply! I asked for some help and the in app chat answered immediately and sent screenshots - accurate, speedy help - exactly what I needed. The app has a free test mode, so we could try everything in our test store before going live. Finally, we asked for a change to meet an unusual requirement and that is now live for us. I recommend both this app (it's incredibly flexible) and the developer.
Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.
Aug. 20, 2023
They have provided helpful customer service in complicated situations. The app functions as I hoped.
Aug. 19, 2023
Siddharth is the best! He provided amazing customer service with great communication, but the most impressive part was he handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.
We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.
Aug. 18, 2023
Wonderful app with all capabilities you could imagine to calculate shipping costs. Customer support was extremely helpful too!
Aug. 18, 2023
Received great customer support from Sid! He helped me solving a problem regarding the shipping rates. Thank you very much.
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
Aug. 15, 2023
Great app doing exactly what we needed - the only thing better is the support! Super responsive and always right there with the answers I'm looking for. Thanks team CirkleStudio!
Using app
About 2 months
Total reviews
1
Average rating
5.0
Aug. 9, 2023
ShipZip is the best app for shipping , the options are endless and the support is the best of any app on the entire platform.
We are so happy that you enjoyed your experience with us! We appreciate the great review.
Aug. 8, 2023
Super responsive and helpful, they did exactly what I wanted even though I couldn't work out how to do it myself with this app - different weight rates for different countries.
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!
Aug. 7, 2023
This app has a lot of great functionality and the support team is fantastic. I didn't have time to figure out how to set it up myself and they stepped in and quickly understood my requirements (which were plentiful), and skillfully adapted the code to meet all my requirements. Fantastic app and team to work with.
Aug. 4, 2023
the best thing about this app is the support. Thank you for creating this app. I tried contacting during night and they responded Thank you once again