All reviews

Rating Breakdown

  • 5
    99% (388 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (378)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2024

Great app and a very helpful, proactive team!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Ankit was very helpful and prompt in resolving our issue. Thank you Ankit!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Excellent App for shipping quotes. So many options ! Safe and trustworthy. Customer service is amazing too, always willing to help.

Using app

About 1 month

Total reviews

6

Average rating

4.7

5 / 5 Share

Nov. 22, 2024

This app did what no other app could. We have a very complicated delivery method, with multiple carriers and a lot of restrictions on what we can ship (or not) to places. The app do everything. On top of that support is excellent, which you will need because a comprehensive app like this tends to be complicated. This app is worth every penny.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

We started using ShipZip to avoid Shopify's double delivery charges when orders are shipped from multiple locations. The app we used to get round this initially worked pretty well but more and more double charges had started to appear recently, mainly due to us shipping products from more locations. When discussing this with them, they advised that our scenarios would not work with their app. This forced us to look for a new solution to calculate delivery charges and I am happy that we found ShipZip. We run 2 stores, one of which has quite specific delivery charge rules and restrictions so it was important for them to work well. We initially tried to set this up ourselves but required some support to get them working perfectly. Sid responded quickly and was incredibly helpful. He quickly translated our requirements into multiple checkout rules which actually work. We highly recommend Cirkle Studio and the ShipZip app, especially if you have multiple stock locations and / or non-standard delivery requirements.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 7, 2024

Ankit was extremely helpful and solved my issue right away.

Store

Junii

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

We are using this App to handle our shipping & delivery requirements. App has solved our double shipping related issue. very supportive team. they helped us lot in app setup and double shipping related issue.

Store

EIDEAL

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

I had an excellent experience with the ShipZip app support team regarding my variant SKU shipping issues. They were quick to respond and provided clear, effective solutions tailored to my needs. Their expertise helped resolve the problem swiftly, and they followed up to ensure everything was working smoothly. I highly recommend their support for anyone facing similar challenges! Specially thanks to @Ankit

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Excellent customer service, listened and helped us with the set up process. Thank you

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Great support is the best thing about these guys.

Using app

2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 2, 2024

Excellent app and excellent customer service!

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

We have used ShipZip since launch and have always had prompt and reliable assistance from the app developers, including but not limited to ensuring that a date can be selected at checkout but also customisations to the design. Highly recommended!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

We use this app so that buyers on our marketplace platform can see the rates of distance based shipping on the product pages. The app support team have gone above and beyond to make it work for us!

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 25, 2024

Fast Response customer service, really helpful.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Amazing app, amazing support. Multiplelocation not charging twice already. Thank you!

Using app

32 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

We used this App to handle our shipping & delivery requirements. We setup the App ourselves, but run into a few problems with it not working quite as expected for some specific scenarios. However, we are very happy with the support we received when we raised the issue with the App development team. They worked through the problem and came up with a solution that met our needs. Thanks for all your help!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

quick support, and exactly what we needed!

Using app

About 2 hours

Total reviews

7

Average rating

4.6

5 / 5 Share

Aug. 18, 2024

Thank you guys for the wonderful experience so far, couple of days into installing and testing. Ankit from their team was helping me out to fix all these issues that I encountered as a result of my theme's design limitation and it resulted in a sub-optimal UX for customers. He helped me fix it all and tested it with me asynch - until I was happy. EXCELLENT. Thank you thank you!!!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

This shipping app has changed everything! I'm thrilled with the customizations of calculations for shipping rates by zone. We are no longer losing money on shipping and finally able to offer accurate shipping costs for the customer. It took some time to set up but it has been worth it. We use this app for two of our online shops now. Support is wonderful and prompt. I highly recommend the Ship zip app to streamline shipping calculations.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2024

Great app, great support. We have been using this for over a year now and its and absolute must have app if you post in the UK to be able to set different shipping rates for postcodes like Highlands and Islands. I am still shocked this is not native in Shopify but thank goodness ShipZip exists to save the day.

Using app

Over 1 year

Total reviews

3

Average rating

5.0