All reviews

Rating Breakdown

  • 5
    98% (362 ratings)
  • 4
    1% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (355)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2024

Great low cost app, if like me you are in the UK and struggling to set shipping costs specific to postcodes (namely the Scottish Highland and Islands). The Team at ShipZip are great and really, really helpful, they helped me set up all my shipping variations and have shown me what to do so I know for next time! I would for sure recommend this app! Thanks

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2024

This is one of the best apps for business who would like to show 2 or more different shipping modes to customers. Very highly recommended. Siddharth from the team has really helped us to understand this even better.

Using app

3 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Sept. 7, 2024

This is the worst app experience on the Shopify App Store. It keeps malfunctioning, causing us to lose thousands of dollars in ad spend due to abandoned carts. We've spent the last four days working with support—while they temporarily fix the issue, it breaks again shortly after. I'm actively looking for a replacement app and strongly recommend you do the same.

Using app

4 months

Total reviews

5

Average rating

2.8

5 / 5 Share

Oct. 8, 2024

been using for many months, they have helped me to customize my shipping and checkout experience for my customers. their customer service is great and they know what i wanted when i describe to them vaguely

Using app

About 1 year

Total reviews

11

Average rating

4.8

5 / 5 Share

May 23, 2024

A very clever app. I am not very technical, so the brilliant help I received from the developers was amazing. They are available 24/7 and I used WhatsApp and Google Meet to interact with them. Really great guys.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2024

Awesome service, Siddharth helped me to install and configure the app, and followed up when we needed to resolve a technical issue. He was always quickly available. The app works well to us.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 21, 2024

ShipZip have enabled my new online shop and the shipping rates in the UK to work seamlessly. I needed to set rules for deliveries to Highlands and Islands and this App fulfilled all the needs for me. I received expert help from Sid when stuck with how to set shipping rates and I would highly recommend this App and company. Definitely deserve their 5 stars.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2024

excellent customer service. always willing to help with complex situations. app works very well for our multiple physical store pickups and also ups shipping methods, all with custom delivery parameters.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2024

Really useful app with a lot of ability. The customer service outweighs any other I've had on shopify. Always happy to help and really quick.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2024

The BEST customer service. Thank you for all your help. Highly recommend this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2024

Customer service was very patient. Very efficient and patient in resolving issues. Great app to use. functions very well.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2024

This is by far the best shipping/delivery app we have tried. It offers a wide range of customizations options, but the one we are using extensively is the option to differentiate between zip codes. The developer is very helpful and always trying to find a solution (and so far always found a solution)

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 19, 2024

Store

Lakka

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

April 18, 2024

Absolutely amazing!!!!! the customer service team special thanks to sid went above and beyond to help us with our needs. Highly recommended I have tried other similar apps too where you can modify shipping rates as per your requirement, comparatively shipzip is better in pricing then others. If you are thinking to have a shipping app based on your location, state, zipcodes or even based on product you can do it all.

Using app

About 2 months

Total reviews

11

Average rating

4.6

5 / 5 Share

April 18, 2024

Great App. Help us solved the shipping rules

Using app

About 22 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 9, 2024

Beyond expectations. Our requirements were "impossible" to tackle by other apps and Sid provided not only the exact solution we needed but was always diligent and replying very quickly. Highly recommended.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2025

Great support with any issue. always happy to help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

Una excelente ayuda!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2024

We have been using the Shipzip App for a while now and find it a great App . The App worked straight out of the box, we had a couple of minor integration user set up issues which the Developer promptly responded to and quickly resolved. Great App and support.

Using app

About 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

March 19, 2024

Great app - these guys are such a pleasure to deal with and really helped me set up a complex shipping request. They went above and beyond.

Using app

15 days

Total reviews

10

Average rating

4.6