All reviews

Rating Breakdown

  • 5
    98% (65 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

Dec. 16, 2023

The app works properly, I am satisfied. I suggest this app to everyone. The staff is kind, active, and answers immediately. A very well done app.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Very helpful, helped with my shipping request within 10 minutes.

Store

Femzai

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you. Your positive words bring us great joy.

5 / 5 Share

Dec. 6, 2023

ShipMagic is a magic app. It allows me to accurately calculate shipping rates for my customers based on their location and the weight of their orders, without the need to upgrade to the expensive Advanced Shopify Store package. The best part is the impeccable support provided by Aditya, who goes above and beyond to assist customers, even working late into the night until 24:00 to ensure any issues are resolved. I can't speak highly enough of this app and Aditya's dedication. The 5-star rating feels inadequate for such exceptional service and a truly remarkable app. Thank you, Aditya, for solving all my shipping issues for a very reasonable price of 9.99 USD/month. I'm more than happy to pay for such outstanding value. Warm regards! Jan från Shirdell Food Company

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much Jan. This is real encouragement for us.

5 / 5 Share

Dec. 6, 2023

Very good app. Intuitive and easy for our customers to use.

Using app

2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

I needed just a simple customisation to my cart, and ShipMagic fit the bill perfectly. The pricing was also more reasonable than others, and as others have mentioned, worth every cent thanks to Aditya's patient and clear instructions in helping set it all up. Definitely give this one a go!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your thumping words. We are elated that you found the app useful.

5 / 5 Share

Nov. 20, 2023

Amazing team and customer service at the highest level I have received, the application does exactly what I wanted and in addition they added a new functionality that I requested. Thank you

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey Ronan. It was awesome working with you. Thanks for the kind words.

5 / 5 Share

Nov. 17, 2023

After trying out many other shipping apps I think this is the best. It can pretty much handle anything, but what makes it so great is Aditya, he will spend the time with you via live chat to get it set up just as you want. You can test it first and then make it live once you are ready. 5 Stars!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much. We are happy that ShipMagic has been able to solve your shipping rate needs.

5 / 5 Share

Nov. 9, 2023

I wanted to offer customers free shipping, if certain products were added to the cart (containing the tag "versandkostenfrei"). Turns out that is impossible to do with Shopify built-in methods (which will let you select free shipping with total amount of items or price only). I tried a multitude of apps, some of them pretty expensive (e.g. Intuitive shipping). None of them worked. This app gives you important hints, and - most important of all - there is a live chat functionality. I'm so glad that Aditya chatted me up (by sending an additional "Hi" in the Live Chat in the app), together we were able to set it up correctly. (For example, he said "In the conditions, you have to choose “Cart Contains” and not Product Tag.") Also, possibly that I had several shipping profiles pre-enabled in Shopify might have caused issues. In any case, we were able to solve the issue fast. Normally I avoid reaching out to support to get something working (actually because I assume that they will take a long time to come back to me). When support is at your fingertips like here, it is really awesome! I wish the author of this app a lot of success with it, and I hope he will be able to grow in a way which will be sustainable and allow him to continue to offer the same kind of support.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks you so much. We promise to keep providing top-tier customer support always!

5 / 5 Share

Nov. 1, 2023

This app is awesome. Super clean and simple solutions to what can be quite complex shipping problems. Excellent support from the app team too.

Using app

About 2 hours

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much. We really appreciate your kind words.

5 / 5 Share

Oct. 31, 2023

We had a complex shipping requirement for varying items across 7 different zones and 150+ countries. The Aditya was amazing in helping us set this up from start to finish and the only thing we need to do is keep an eye on our base costs. Would 100% recommend, just for the pleasure of dealing with Aditya's amazing support!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It was a pleasure interacting with you as well.

5 / 5 Share

Oct. 27, 2023

ShipMagic solved my shipping request that I had searched through many apps to find. Not only does the app do exactly what I needed, Aditya was fantastic at helping me install and customize my settings. Great customer service!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are a big source of encouragement for us. Thank you!

5 / 5 Share

Oct. 24, 2023

Excellent app - does what it says. And excellent support - very quick - by Speedy Squirrel. Really pleased with it.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Katie. "Speedy" in Speedy Squirrel stands for our above average execution speed.

5 / 5 Share

Oct. 16, 2023

best shipping service, I'm very happy to have met these guys, they were really kind and very smart, I recommend them, very much.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a ton!

5 / 5 Share

Oct. 16, 2023

This app allowed us to set up unique scenarios using custom rates which is exactly what we needed to be able to do. It was easy set up in general, but on top of that, the customer support agent was ready to help immediately and asked the right questions to help me configure my custom rates correctly. They were extremely helpful during set up and really got to know what I was trying to do so we could do it the right way. This app does exactly what we needed, and their customer support couldn't have been more helpful to me. It was incredible service for a great app.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you. We promise to keep delivering exceptional support at all times.

5 / 5 Share

Sept. 24, 2023

The app is simple and easy to set up. Customer support was there when i needed it and was very responsive.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Sept. 9, 2023

ShipMagic is a great app and their customer service is exceptional, they went out of their way to help me even with some unrelated issues related to Shopify shipping.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

Sept. 3, 2023

After spending thousands on developers to custom generate a solution for mixed carts (containing in-stock/preorder) with multiple shipping rates and complicated logic — Aditya replied on a Shopify forum where I was desperate for a solution. He delivered more than I could have ever asked for. This app is incredible, and the service behind it is top-notch. Our scenario has been so complicated it took developers months to build an unstable solution, but it took Aditya less than 24 hours to create a custom solution through this application. He took care of the setup, completely understood what we were trying to accomplish and over-delivered. I was nearly emotional when I saw the result. I can't recommend this enough.

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey Victor, Thank you for your gracious words. We promise to keep over delivering - that is our motto.

5 / 5 Share

Aug. 31, 2023

I wish I could give this app more than 5 stars because it absolutely deserves it. I am genuinely astounded by the team's exceptional expertise, dedication, and lightning-fast solution delivery. When the app couldn't initially accommodate my specific needs, they managed to craft a tailor-made solution in just one day. Furthermore, their responsiveness in addressing all of my inquiries promptly and succinctly has been nothing short of impressive. This app has truly set the gold standard for both its solution quality and customer service.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much Jelena. It was pleasure working with you.

5 / 5 Share

Sept. 7, 2023

ORIGINAL REVIEW: I've tried other shipping rate apps and this one works just a good, if not better than all the others. More importantly, Aditya Malani, provides hero level, super human, support. He had me set up and running within 15 minutes. All I had to do was install the app and grant him collaborator access. He took care of the rest after learning my set up needs. I couldn't be happier with the service. UPDATE 9-7-2023: I needed to take a minute to inform you all of just how great this app is and how great the service it. I had a unique request for a shipping rate rule. The app wasn't able to handle that request the way it was currently configured. Rather than telling me it wasn't possible, Aditya Malani, once again provided hero level support. In less than 12 hours, he added code to the app that allowed it to integrate the request I had into the system. Everything is working perfectly and fully meets our specific needs. If you are looking a shipping app, look no further. This is the one you need to install and run. From what I've seen, you will not be disappointed. Hero level! Thank you Shipmagic!

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much! We hope to meet and hopefully go beyond your expectation in the future too.

5 / 5 Share

Aug. 27, 2023

This is WOW perfect app with so many features and the exact solution that you are looking for. It's developed in the line where it resolves your multiple issues in a single process. I recommended this app for all sellers those facing issues with automation in shipping calculation. The BIG THANK to Aditya Milani for awesome support.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kinds words. We hope to keep meeting and exceeding your expectation in future too.