Shipping calculator: ShipMagic
Charge accurate shipping rates - ShipMagic
Rating
4.9
feedback
104
chart
#458
All reviews
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July 24, 2024
Cumulated Shopify shipping rates because of multiple shipping locations? Solved!! Thanks to the great customer service and a great tutorial the setup was very fast. Finally a solution, thank you so much Aditya!
July 24, 2024
Great support in set up, very responsive live chat within the app and lots of useful features.
July 23, 2024
Aditya has been so helpful in getting all of our shipping services up and running despite them being mixed and a bit complicated due to the use of both freight carriers and AusPost. They have been accommodating, quick to respond and the app is working perfectly now that we have configured it correctly for the business. Couldn't recommend enough! Thank you Aditya!
July 20, 2024
This app solved every problem our company had with pricing our shipping services. We ship in semi truck load quantities from multiple states to farms all over the country and have always had to invoice for shipping after purchase because it's such a nuanced calculation. The ShipMagic developer worked with us to set up all the rules we need to show a live shipping price in the customer's cart. That is a HUGE win in our industry. Thank you!
July 17, 2024
Aditya, took care of EVERYTHING from the offer to the final set up of the app to be sure everything worked fine. we are very glad that he came with a solution! thanks for your time!
July 13, 2024
No response from support and never on live chat!
Hi, We actually sent you an email at "[email protected]" from "[email protected]" regarding your query on July 11th. Can you please check your spam folder to see if it landed by chance in there? Nonetheless, we have sent you another email using a different email address "[email protected]" with an update on your query. Please revert to us on that email. We have some clarification questions regarding your feature request. If possible, we will build the feature you require in our app for you.
July 5, 2024
Aditya Malani was very helpful with setup. It has solved our problem with double billing shipping with our 2 locations!
June 14, 2024
I had one of the best customer service experiences ever. Aditya quickly resolved my specific issue, providing immediate responses and fast solutions. I highly recommend this app for its outstanding support.
June 10, 2024
Aditya was by FAR the most knowledgable and helpful support agent I have ever talked to. He went above and beyond to find a solution to my complex issue. His support went as far as contacting other 'volume discount' app providers to ask them if their app worked with Shopify's native discounts API to find me an alternative volume discount app to use that would work better than my existing setup. By the way, this was already after he took the time to diagnose the issue. As far as the app itself, this is the ONLY shipping app available that is able to exclude certain shipping rules (such as free shipping options) AFTER product discounts are applied. (Our issue was customers getting offered free shipping when their discounted total was under the minimum required for free shipping). Aditya didn't ask for this review - I demanded that he sent me the review link because his knowledge and commitment to helping find a solution for our niche business was exceptional. Thank you thank you thank you!
June 10, 2024
Aditya has been extremely helpful - he took the time to understand our specific needs - we had two video calls to come up with the most effective shipping solution - and they also added a new custom feature that would save us a lot of time. The app is very versatile so you can set it up in different ways depending on what you need. The support has been great, and I would certainly recommend this app and the excellent and friendly support that comes with it. Shipping can get complicated, so to have confidence in having the right setup in place is really important - so we are very pleased with the outcome!
June 18, 2024
Absolute stellar support. Had to get in touch with the support team for something that was not working properly and got it solved in a few minutes. Could not recommend more!
June 3, 2024
I needed flat rate shipping options consolidated from multiple drop shippers since Shopify does not offer a native solution. Fastest customer service I have ever had...five stars on just the response time PLUS they set up my shipping profiles in 10 minutes and tested, saving me hours of work. Highly recommend this app, there should be more reviews on here. It is shocking how customer focused they are.
May 29, 2024
This app solved the doubling shipping rates with multiple location issue which Shopify has no native solution for that. Saved my life. Also the support is truly exceptional. Highly recommend!!
May 13, 2024
So far, this app has done everything I have needed. It is easy to use and the support is some of the best I have seen. super helpful and a great app. thank you
May 1, 2024
Very helpful Support; They actually worked with me for entire setup.. I'm very impressed with their support.
April 30, 2024
With this app, we were able to quickly resolve the double calculation of shipping costs. 1A support - fast and competent. Highly recommended.
April 29, 2024
The app does exactly what is supposed too, we are extremely happy with it. The support is top notch, always there to assist. Amazing all together.
April 23, 2024
This app is truly MAGIC! After searching high and low, we could NOT find a solution to having shipping charges double when multiple items were being fulfilled from different locations. However, Aditya easily fixed this problem and it has been a game changer! He set up custom rules to eliminate the duplicate shipping charges and our lives have been so much easier since installing this app!
April 17, 2024
ShipMagic's shipping calculator is top-notch. Their support team's guidance was invaluable, resolving all my queries swiftly. I'm thoroughly impressed with their service and integration assistance. Highly recommend leaving a positive review for them.