Sales Box ‑ Free Shipping Bar
Sales Box Shopify Smart Free Shipping Bar Solution
Rating
4.4
feedback
144
chart
#4,422
All reviews
Rating Breakdown
Review RSS Feed
Jan. 10, 2020
We are getting charged, but the app only work half of the time. In most cases it does not display and the app can't even be opened. It is in general very buggy.
Hi Steven, This is Lynn from FireApps Customer Support team, and I am very sorry for the inconvenience may caused to your store. I did check our internal system, and found that you had contacted our support team for this issue 17 days ago. Next immediately, we did reply, and tried to follow up 5 times, however unluckily we never got any response from you to offer assistance. May I know if you are ready to troubleshoot this issue now? Look forward to hearing your reply. Regards, Lynn
Nov. 25, 2019
Great app, very good customer service, 5start recommended I used this app and its really helpful to update offers in description, delivery timings in bulk products at one go
Hi there, This is Andy from Sales Box ‑ Shipping & Offers Support Team. We are glad that you have had a great experience with our support when using Sales Box. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips to have your business getting better and better. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Andy Sales Box ‑ Shipping & Offers Support Team
Nov. 22, 2019
Great app, very useful and customer service, Kate fixed all the issues very quickly. Very happy with that app highly recommended!!!
Hi there, This is Andy from Sales Box ‑ Shipping & Offers Support Team. We are glad that you have had a great experience with our support when using Sales Box. Thank you for using and trusting us. Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips to have your business getting better and better. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Andy Sales Box ‑ Shipping & Offers Support Team
Nov. 1, 2019
I uninstalled the APP because after the update the add to cart button isn't working on desktop! And the support didn't answer me Update: After contacting them via chat. I managed to solve the problem myself after realize there was leftover code from Sales Box making bad requests of jquery, which caused all these problems... Now I changed the review from 1 to 2 stars because at least they recognize they mistake.
Hi Vitor, This is Lynn from FireApps Customer Service Team, and once again I am very sorry for the inconvenience caused to your store. As we discussed via chat, problem has been resolved, and if you have any concern later, please feel free to contact us via our live chat, or email at [email protected] Have a great day. Best Regards, Lynn
Oct. 28, 2019
the new update of an app crashed my store as well. I had my store off for 1 hour until finally find a way to fix it. support apparently is off in different time zone, and haven't tested the app before they launched it live.
Dear Gytis, I'm Kate from FireApps Customer Support team, and I am very sorry for the inconvenience caused to your store. Because there is an active chat you have opened currently, I am going to work with you directly on it for faster response. Look forward to hearing from you at the soonest. Best Regards, Kate
Oct. 28, 2019
Yes, I confirm that my site was also damaged by the application update. The support worked for 2-3 hours but did not do anything. Before that, everything worked fine.
Hello Andrey, This is Kate from FireApps Customer Support team, and I am truly sorry for the inconvenience caused to your store. As we have worked closely with our Dev team since the beginning, please help to send us a staff account for continuing troubleshooting, and we will do our best with highest priority to make Sales Box work again with your store as it is used to be. Look forward to hearing from you at the soonest. Best Regards, Kate
Oct. 28, 2019
TAKE CARE! This App crashed our WHOLE site. We lost Sales and Ad Spend. Just bad devs who are updating the App overnight what let's crash your Store.
Dear Kris, This is Anna, on behalf of the FireApps Customer Service team. Firstly, we truly apologize for all unfortunate experiences with the app may have caused to you. With all unlucky things and annoyances happened, we would like to make a refund for your latest billing cycle, and willing to offer you discount LIFETIME 5% in case you are fine to re-install our app again. Besides, we are more than happy to see you give us one more chance to support you by sending us a staff account for deeper troubleshooting, and we promise will do everything we can to make Sales Box great again. Once again, please bear with us, and accept our sincere apology. I am looking forward to hearing your opinion. Best Regards, Anna
Oct. 26, 2019
I used this app and its really helpful to update offers in description, delivery timings in bulk products at one go
Oct. 22, 2019
I used this box to set some info about free shipping and show discount code that is applicable on my store. It worked well.
Oct. 18, 2019
Love the app - its a bit slow at times but may be cause Im on the free plan at the moment - but works well and easy to use! Would definately recommend
Hi there, This is Petey from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Sales Box users like you. Along with Sales Box, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Petey Sales Box ‑ Shipping & Offers Support Team
Oct. 14, 2019
Working well, would be 5 stars if you could filter and apply to products rather than having to go through one by one
Hello Sean, I'm Kate from FireApps Customer Support team, and thank you for your feedback. May I know if you want to apply a offer for several products? If you do, you can add more than 1 product on a product offer. Should you have any concern, please feel free to contact us via our live chat, or email at [email protected]. I am looking forward to hearing from you. Regards, Kate
Oct. 9, 2019
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app. Review body
Hi there, Here's Lynn from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust. More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Regards, Lynn Sales Box ‑ Shipping & Offers Support Team
Oct. 7, 2019
good app that works on my store, increases conversion rate i hope we'll see http://palatialpetals.com
Sept. 20, 2019
Very useful app. Provides ability to present custom messages for different procuts. I definitely recommend for any Shopify store.
Hi there, My name's Muffin from Sales Box ‑ Shipping & Offers Support Team. We really appreciate your feedback and comment about your experience when using Sales Box and loving our support. Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips. If you need any further assistance, please let us know via our 24/7 live chat or email us at [email protected] Regards, Muffin Sales Box ‑ Shipping & Offers Support Team
Sept. 13, 2019
C'est très correct je vous la recommande j'apprécie facile d'utilisation de toute façon leur poser des questions si besoin.
Hi there, Here's Seri from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. In addition, using Sales Box combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at [email protected] Regards, Seri Sales Box ‑ Shipping & Offers Support Team
Sept. 11, 2019
Se ve muy profesional mi tienda con esta aplicación, la recomiendo bastante, se pueden configurar muchas cosas!
Hi there, I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us. Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations! Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business. If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at [email protected] Best Regards Anna Sales Box ‑ Shipping & Offers Support Team
Sept. 4, 2019
The app is good, but I'm about to uninstall it because it lacks the option to set different shipping zones (and delivery time) on a single product. Until that feature is released, I will stay away from this app. Also, it loads very slowly....
Dear Customer. Here's Petey from FireApps Customer Support team, and thanks for your rating. Regarding to your concern, please kindly be advised that our app does have an option to set messages by country on specific product (in Product Setting). For the loading speed. we are in progress upgrading the app's performance and expected to be faster soon. Please do not hesitate to contact us if you have more queries via our live chat, or our email at [email protected] Best Regards, Petey -
Sept. 1, 2019
just now i tried to used it but until i will see on how it work effective in my store hopefully it will boost my sell i think this apps it will big help. its very easy to navigate
Aug. 29, 2019
thanks for you very nice application i hope in futur up grade
Hi there, I'm Kate from Sales Box ‑ Shipping & Offers Support Team. Thanks for your positive review. We hope you have a good experience with our support team and Sales Box app. Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Sales Box. If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at [email protected], we are always willing to help you! Best Regards Kate Sales Box ‑ Shipping & Offers Support Team
Aug. 27, 2019
It works great, I love it. it is good free even ..............................................................................................................
Hi there, This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at [email protected] Regards, Johnson Sales Box ‑ Shipping & Offers Support Team