Shipping Rates — Shipeasy
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
874
chart
#202
All reviews
Rating Breakdown
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Feb. 16, 2024
The most patient and thorough customer care ever. Helped me get a complex shipping scenario taken care of and walked me through every step. Would recommend 100 times over.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 14, 2024
Barath did an amazing job helping me set up my app to enable automatic shipping estimates through UPS for multiple/different size packages. This app is a must if you have multiple products with different shipping rates/needs! Highly recommend Shipping Rates Shipeasy
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 13, 2024
Hi You guys were awesome. I am still learning to use the ship easy but whatever I need you just make sure it's their in your extension. Recommendation -: Please add the telephonic support. It's easy to reach out via call, specially when you are in the client meeting. Thank you for your help.
Feb. 13, 2024
Very easy to understand once Jenifer showed me the details and explained everything. I'm new to all these things but I feel Jenifer understoond all my questions and helped me through everything. Great Agent!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 13, 2024
This is really a nice solution for shipping rate, and Vinduja helped me a lot during the whole process :)
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 12, 2024
Jennifer was very helpful in setting up with me. Booked a call within 3 hours and showed me how to operate the app. Really cheap option for businesses who need to develop shipping options
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 11, 2024
I recently had an issue with my Shopify app and reached out to the support team for assistance.Jenifer and Siva were incredibly helpful and efficient in sorting out my query. They provided clear instructions and went above and beyond to ensure that everything was resolved promptly. I'm impressed by their professionalism and dedication to customer satisfaction.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 8, 2024
I had a setup call with Jenifer and she was wonderful! Helped me set up with everything, now I just need to allow Shopify API and it's good to go! Thank you Jenifer!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 8, 2024
Rahul, is an excellent guide, thank you so much
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 7, 2024
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 7, 2024
GREAT SUPPORT from VINDUJA!!! She helped me 2 hours from start to finish and made sure all the issues were resolved. Never had such great support before from any company!!! The app is so good. It has all the shipping features a company needs.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Aug. 23, 2024
Vinduja was amazing today, and showed me how to set up products with tags for different locations and rates.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Feb. 5, 2024
Rahul, was excellent with the onboarding and support process. I highly recommend his service, and this company. Thank you!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
June 3, 2024
Barath helped me. I recently installed the app and attempted to configure it on my own. However, due to the complexity of our shipping rules, I decided to reach out to the support team. Vinduja from the support team promptly responded and organized a Zoom meeting within minutes. She dedicated almost an hour and a half to assist us in setting up the app according to our specific requirements. This 5-star rating is a testament to Vinduja's exceptional support and dedication. She truly deserves commendation for her outstanding assistance!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Feb. 2, 2024
I contact Rahul at late night in Melbourne, he's extremely responsive and helpful, and helped me solving out the rates now showing issue in very short amount of time! Epic app and fantastic service!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Feb. 1, 2024
Vinduja was absolutey wonderful with us. Highly recommended. Amazing support team. Top App to pick
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Feb. 1, 2024
Great support from Vinduja to help us get set up and exacly what we needed in terms of functionality
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Jan. 31, 2024
Siva was very helpful in answering my questions and walking me through the system!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Jan. 31, 2024
Fantastic onboarding assistance from Vinduja & amazingly fast technical assistance from Rahul too. Very impressed so far!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Jan. 31, 2024
Vinduja is a fantastic support person. Excellent helpful service!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!