All reviews

Rating Breakdown

  • 5
    98% (1,028 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,031)
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5 / 5 Share

May 20, 2025

Great support to help me get my new shipping rates working properly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 19, 2025

Durkesh provided fast and professional assistance. He immediately set up a Zoom call to help me configure my requirements, and I found it extremely helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

4 / 5 Share

May 16, 2025

Are we the only one wondering why it isn't possible with ShipX to calculate delivery rules for shopping baskets with added discounts or do we just oversee a simple setting possibility?

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

May 15, 2025

Our shipping rules are a bit convoluted, and I was unable to figure out how to make it work myself. However, their team is SUPER responsive, and ended up doing pretty much everything for me. This will save a significant amount of time in custom invoicing and awkward calls to customers when vanilla Shopify shipping doesn't combine our rates as intended.

Using app

8 months

Total reviews

8

Average rating

4.4

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 14, 2025

Jennifer was absolutely fantastic. I was having trouble with my google API key and she helped me log onto my google account and set it up. I have been struggling to get my shipping set up for weeks and she quickly got it done for me! Awesome job!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 14, 2025

Easy to use and the customer service is fast and helpful!

Using app

9 months

Total reviews

14

Average rating

4.7

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Aug. 7, 2025

5 stars for the App and 5 stars for customer support. I had a call with Jennifer and she was amazing, patience and very knowledgable. She help me do a particular installations with different rules, rates, Markets she knew it all. Thank you Jennifer! we are now ready to sell and to market our new shipping proposition to our consumers! We did a second update with Nitish and he was knowledgable and very helpful! thank you ShipX team.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 13, 2025

Durkesh and Deepan is verry supportive and helped me out very quickly Thank you for your support

Store

Myrabag

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 12, 2025

Jenifer helped me in a very professional and polite manner. She was patient, attentive, and made sure all my concerns were addressed. I truly appreciate her support!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 9, 2025

Nithiesh was very helpful, efficient and solved my issues very professionally.

Using app

About 3 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 8, 2025

very helpful and easy to understand. thank you

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 8, 2025

Nithish was a great help and supported me through creating the first shipping rates, answering all of my questions.

Using app

9 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 7, 2025

The support team is outstanding!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 7, 2025

Vignesh was incredibly helpful and patient. This is a very complex and feature rich app and he was able to help me set it up exactly as needed. Thanks Vignesh!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 7, 2025

I had a live online meeting with one of the team members, Vindu, and I couldn’t be more satisfied with the support I received. She was extremely patient and explained everything clearly, going through all my questions in great detail. Thanks to her, I now have a much better understanding of how the whole system works. The app itself is also excellent, it offers a lot of flexible options for different shipping cost scenarios, which makes it really easy to set up exactly what I need for my store. Overall, a great experience both with the app and the amazing support team. Highly recommended!

Using app

7 days

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

5 / 5 Share

May 6, 2025

great service ,

Using app

Almost 3 years

Total reviews

17

Average rating

3.6

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 2, 2025

Great Service

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

5 / 5 Share

April 30, 2025

Barath was awesome and super helpful. We needed a little help to finish getting everything setup and he jumped in and understood our requirements quickly. He's sharp! Great app!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

5 / 5 Share

June 13, 2025

Good apps & good explanation Janani

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

April 29, 2025

Manaz and Nithish have both been very helpful to setup custom shipping rules for my website. Very helpful team and great product/service :)

Using app

41 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service