ShipX ‑ Shipping Rates & Rules
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
1,048
chart
#229
All reviews
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June 7, 2025
Very good support - I was pretty lost at times setting this App up and Vinduja was very patient and helpful. She helped me set up a very complex shipping situation. Have not put the app into use yet - but so far impressed.
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June 6, 2025
I was struggling to find an app that would handle all the things I needed in one, but then I came across ShipX, and they have provided me with an answer. Their online chat support is wonderful. I just got off an hour long session with Vignesh, and he did an incredible job of helping me get everything set up the way I needed it to. Looking forward to taking this live!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 6, 2025
So Far so Good, Great number of options for complexty and Barath helped me setup up the scenarios and combined shipping logic over zoom. 10/10 for the first week so far
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 5, 2025
Durkesh was amazing!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Aug. 12, 2025
Durkesh was absolutely wonderful. Really helped me get through the setting up process!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 3, 2025
Barath was extremely helpful in getting my store situated before launch. This should be how Shopify works out of the box! Thanks!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
July 6, 2025
I had set up a meeting and was advised by Jenifer Logbase and Nithish. Their advice and know-how in putting together complex shipping logics was first class and I am infinitely grateful for how well they were able to implement this. I will contact them in the future if I have any further questions. Great consulting and very good know-how.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 2, 2025
Great help over zoom. Thanks.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
June 1, 2025
Siva was very helpful. He understood the issues I was having and immediately came up with the solutions. I highly recommend this app.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Oct. 10, 2025
I was struggling to set up my shipping rates in Canada when I came across ShipX. I contacted them and scheduled a meeting very quickly. Their team is amazing. I worked with their excellent customer service support member, Durkesh Kumar, who helped me set up my shipping options based on distance and weight perfectly. ShipX is very user friendly and highly recommended to use ShipX in the Shopify application. I will try the other Shopify they offer based on this fantastic experience! Update on July 3, 2025: I was facing a problem with setting up the shipping zones which cost me a lot of money. I contacted ShipX and their customer service support agent 'Jennifer' helped me to setup the application correctly which saved me a lot of shipping cost. Update on October 10: Barath did a great job. He helped me to setup the a special shipping rate for one of my products. Perfect Customer Service and vey skilled team. I highly recommend this application!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Oct. 15, 2025
Durkesh is extremely helpful!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 29, 2025
Great customer service! (This message was from before I signed up) They still have great customer service, but I'm disappointed in the fact that I spent 2 days figuring out their app and setting up my scenarios to find out I need to be on the higher priced plan. They should have a simple message that pops up when you use a feature that is a more advanced feature. So keep this in mind when looking at this app, you will probably not be on the lower plans!
June 9, 2025
Rajkumar and Durkesh are always quick to respond and are very knowledgable!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 26, 2025
Great app; and very happy with the support as well.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
May 26, 2025
I've installed ShipX and followed the kind and expert guidance from Jenifer to set up all the necessary steps. I like this app for its clear GUI, logical configuration, elegance, and helpfulness!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 25, 2025
Nithish from ShipX is such a pleasure to work with. Nithish is very knowledgeable and takes the time to explain how things work. Getting Nithish's help and assistance with setting up shipping structures via ShipX has been most helpful. Thank you Nithish for you help, I appreciate it. Warm regards, Tuesday
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 23, 2025
Jennifer was extremely helpful and thorough.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 23, 2025
i am very happy with Durkesh help, thank you so much for everything
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 22, 2025
Durqesh was very helpful and smart guy. He setup everything for us. App works well. It is what we need. Thank you.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
May 21, 2025
I am still trying this app but I already decide to give it a five star. The main reason is that Jennifer Joys offered me a wonderful support experience. While assessing the tool, I met some difficulties to make it work properly. I contacted customer support and Jennifer received me. After some chats, we jumped on a zoom call. She guided me through all the setup, showed me quite some tricks and answered every single piece of my questions. This great experience lightens my day. And I really appreciate all the help I received from her.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.