All reviews

Rating Breakdown

  • 5
    97% (1,068 ratings)
  • 4
    1% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,070)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 13, 2025

Deepan took me through the logic on a call, impressive and straightforward features. We are using shipx to combine shipping rates and charge for delivering to certain postcodes. Looking forward to implementing this.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Aug. 13, 2025

Very helpful and experienced! Durkesh guides me step by step to make sure we have everything we need. Thank you, 5 stars for the service !!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Aug. 13, 2025

Jag fick mycket bra service av Nithish, appen fungerar mycket bra och löser många problem som vi haft tidigare med fraktkostnader.

Using app

About 14 hours

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Aug. 12, 2025

The introductory session was very productive and to the point. Vignesh helped me understand the entire process. It is exactly what I needed for my shop. I'll test more but am confident this app will do. Deepan also helped me with combined rates and how to use them. He took time to troubleshoot the rates. Really appreciate the effort.

Using app

14 days

Total reviews

3

Average rating

3.7

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Aug. 5, 2025

After testing a number of shipping apps, we decided to use ShipX and we are glad we did. ShipX offered all the features we were looking for as we have complex shipping rules based on postal codes in Canada. We also needed an app that has a smart packing algorithm that takes into consideration the dimension and weights of items and the app does that well. Meaning, the app allows us to optimize the space in our shipping boxes which means saving on shipping fees for us and our customers. Also, the apps allows us to use customer tags or product tags for special rules or scenarios adding to its flexibility. Finally, the ability to sync products with a push of a button instead of manually entering/uploading excel files with new products makes our job easier. The support from the team is probably one the best out there. The team is available for live chat, emails, and zoom. We are very happy with the support we received thus far and continue to do so from Nithish as he is always helping us with our requests and inquiries guiding us to set up things correctly and finding us solutions when we cannot our selves.

Store

Haisue

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Aug. 5, 2025

Nithish helpen me really good with the ditance based shipping rates for my company!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Bearath was incredible and helped me solve my problem! Amazing! :)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2025

Janani help very well and solved my problem in few minutes

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Dec. 15, 2025

Excellent support from the team and especially thanks to Durkesh for the assistance

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

July 29, 2025

Had a Zoom session with Deepan to resolve some issues and he was fantastic. Very helpful and efficient.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

July 28, 2025

Barat was great and helped me get all set up!

Store

My Store

Using app

About 5 hours

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

July 28, 2025

Very efficient app and friendly customer support

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

July 25, 2025

So far it's the only app that managed to give me the shipping method I need. Got quick efficient help fixing an issue of combining a few scenarios.

Store

IOTA

Using app

18 days

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Aug. 1, 2025

Amazing support, Jennifer answered all the questions I had and took me through the testing phase flawlessly.

Using app

9 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 31, 2025

This App is amazing and absolutely flexible in terms of setting up shipping service. Thank you to Nithish for the great support and setup for our international shipping! Also big thanks to Durkesh for the great setup!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

July 24, 2025

Found Durkesh to be very helpful and friendly he sorted my query out on the first call, always good experience speaking to support team

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

July 30, 2025

The app is very flexible and useful. And this app has some of the best support I've ever seen. Special thanks for who solved my questions me so far: - Nitish - Janani - Jenifer Joys You were fabulous!

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Sept. 9, 2025

Associate Durkesh was super helpful addressing my questions when troubleshooting my scenarios. I think this app will fulfill our needs.

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 2, 2025

Deepan and Bharath was very helpful. Got ShipX setup on our site, very patient and answered all my questions.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

July 17, 2025

The ShipX app has been fantastic! Their customer support is incredibly responsive — they walked me through everything I needed and patiently helped clarify all my questions. It's rare to find such attentive and helpful service. Highly recommended!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.