ShipX ‑ Shipping Rates & Rules
All reviews
Vignesh was very helpful and answered all my questions very well. Very nice and helpful. Durkesh was an incredible person that really helped us a lot. We are very greatful to have him help us out. Deepan was very very helpful. One of the best support people I have ever gotten. Walked me through step by step on how to get this done right. Thank you! Siva from Ship X is an amazing support person. Provided the help that we needed. He went above and beyong the expectations that we had. An incredible person. I highly recommend.
Barath was helpful in carrier rates setup
Excellent service. After having trouble getting the app to do exactly what we needed, after a quick chat with Deepan the problem was solved quickly. This app is perfect for us.
Vigmesh was very helpful. He walked me thru what I needed to get setup from making sure the API key setup to USPS Dev Portal setup.
This app is truly magical. The amount of scenarios and conditions we can set up is like no other app. It accomplishes exactly what I'm looking for. On top of that, they offer free support via video call. Durkesh has been amazing in explaining me how to set up a complex scenario, and took the time with me to guide me step by step. 10/10 features, and 10/10 support. I highly recommend it!
Vignesh has given me the BEST support in under minutes, solved all my problems and helped me used the app. Thank you , really
Amazing help from Jennefer who helped me to set up all my remote postcodes around the UK and simplify my existing setup too. Thank you so much.
Deepan was a great help. He walked me through all of the steps for setting up the app and going live. I could not have done this without his help! Great app for separate shipping charges per item on Shopify.
The support staff take plenty of time for you and respond quickly. My issue was resolved quickly.
Deepan was incredibly helpful in assisting us with doing a lot of tinkering. Big shoutout to him for taking the extra time in guiding us through the entire cart. Worth the time!
Although the app did not meet our needs. Every effort was made to align nonetheless. Very professional and helpful to walk through all the options.
Deepan was great with the assistance. Thank you ShipX!
Great customer experience and really easy app to use.
Great help from Durkesh Raja :) Saved the day!!
This app is still in test mode and feels unfinished. It’s not ready for real users, and I honestly don’t see how it’s a viable option at this stage. It ended up being a waste of my time.
Hi there, Thank you for sharing your feedback. I completely understand your frustration and truly apologize for the confusion caused. It seems based on your requirement, our team recommended ShipX after you tried connecting live carrier rates in our other app, Pickeasy. Unfortunately, we didn’t get the chance to guide you through ShipX’s setup process to meet your requirements. Because of that, you may not have been able to explore the full potential of the app. ShipX is fully functional and designed to connect live carrier rates like UPS, FedEx, and others once configured correctly. And, I’d be happy to personally assist you in setting it up as per your store’s needs. If you could give us another chance, I’ll ensure everything is configured smoothly from start to finish. Please reach out to us at [email protected], I’d love to help make things right. Warm regards, Siva ShipX – LogBase Team
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service :)
I really glad full have a person like Deepan, Who was answering all my stupid questions and listened everything clearly and helped me a lot to setup everything to setup my requirements. ShipX is really helpful for all the shipping conditions. And Later on I got one more interaction Durkesh for updating the prices and other conditions, I'm really feeling happy with their support and guidance.
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