All reviews

Rating Breakdown

  • 5
    97% (1,068 ratings)
  • 4
    1% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,070)
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5 / 5 Share

May 26, 2025

Great app; and very happy with the support as well.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 26, 2025

I've installed ShipX and followed the kind and expert guidance from Jenifer to set up all the necessary steps. I like this app for its clear GUI, logical configuration, elegance, and helpfulness!

Store

ELIFE

Using app

About 1 month

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 25, 2025

Nithish from ShipX is such a pleasure to work with. Nithish is very knowledgeable and takes the time to explain how things work. Getting Nithish's help and assistance with setting up shipping structures via ShipX has been most helpful. Thank you Nithish for you help, I appreciate it. Warm regards, Tuesday

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 23, 2025

Jennifer was extremely helpful and thorough.

Using app

17 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 23, 2025

i am very happy with Durkesh help, thank you so much for everything

Using app

14 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 22, 2025

Durqesh was very helpful and smart guy. He setup everything for us. App works well. It is what we need. Thank you.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 21, 2025

I am still trying this app but I already decide to give it a five star. The main reason is that Jennifer Joys offered me a wonderful support experience. While assessing the tool, I met some difficulties to make it work properly. I contacted customer support and Jennifer received me. After some chats, we jumped on a zoom call. She guided me through all the setup, showed me quite some tricks and answered every single piece of my questions. This great experience lightens my day. And I really appreciate all the help I received from her.

Store

EULIFE

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 20, 2025

Great support to help me get my new shipping rates working properly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 19, 2025

Durkesh provided fast and professional assistance. He immediately set up a Zoom call to help me configure my requirements, and I found it extremely helpful.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

4 / 5 Share

May 16, 2025

Are we the only one wondering why it isn't possible with ShipX to calculate delivery rules for shopping baskets with added discounts or do we just oversee a simple setting possibility?

Using app

About 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

May 15, 2025

Our shipping rules are a bit convoluted, and I was unable to figure out how to make it work myself. However, their team is SUPER responsive, and ended up doing pretty much everything for me. This will save a significant amount of time in custom invoicing and awkward calls to customers when vanilla Shopify shipping doesn't combine our rates as intended.

Using app

8 months

Total reviews

8

Average rating

4.4

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

May 14, 2025

Jennifer was absolutely fantastic. I was having trouble with my google API key and she helped me log onto my google account and set it up. I have been struggling to get my shipping set up for weeks and she quickly got it done for me! Awesome job!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 14, 2025

Easy to use and the customer service is fast and helpful!

Using app

9 months

Total reviews

14

Average rating

4.7

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Aug. 7, 2025

5 stars for the App and 5 stars for customer support. I had a call with Jennifer and she was amazing, patience and very knowledgable. She help me do a particular installations with different rules, rates, Markets she knew it all. Thank you Jennifer! we are now ready to sell and to market our new shipping proposition to our consumers! We did a second update with Nitish and he was knowledgable and very helpful! thank you ShipX team.

Using app

3 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 13, 2025

Durkesh and Deepan is verry supportive and helped me out very quickly Thank you for your support

Store

Myrabag

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 12, 2025

Jenifer helped me in a very professional and polite manner. She was patient, attentive, and made sure all my concerns were addressed. I truly appreciate her support!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 9, 2025

Nithiesh was very helpful, efficient and solved my issues very professionally.

Using app

About 3 hours

Total reviews

4

Average rating

4.8

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 8, 2025

very helpful and easy to understand. thank you

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 8, 2025

Nithish was a great help and supported me through creating the first shipping rates, answering all of my questions.

Using app

9 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

May 7, 2025

The support team is outstanding!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.