ShipX ‑ Shipping Rates & Rules
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Very great assistance support and fast reply. Vignesh help us to start setting scenarios, shipping range and more. Thank you very much!
Deepan’s help was great in solving our questions!
Deepan was attentive, and provided us with a great solution for our local pickup. We have a complex shipping system and we were able to work around some challenges over one call!
Bindu from customer service promptly understood and resolved my concern about restricting shipping zones for specific product categories. I appreciate the help.
Great support - really fast and helpful! Always there to help things run as you want. Thank you!
Jennifer was of great help during the onboarding and troubleshooted any of the minor issues we had during our call.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
the guide is very nice and helpful . -> Thanks Durkesh
Durkesh & Deepan did a great job helping us get the app up and running. The setup is usually the hardest part, but they made it easy. We’ve only just started using it, and so far so good. Thanks Durkesh & Deepan!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Hi, I’m really sorry to hear about your experience with the app. I also noticed that we never received any message or support request from you, and I tried contacting you by email but didn’t get a response. I’d really love the chance to understand what went wrong and personally help you get everything set up the way you need. My goal is to make sure the app works perfectly for your store. Whenever you get a moment, please reply to my email from [email protected] — I’ll respond right away and make sure you’re fully taken care of. Your satisfaction truly means a lot to me. Best regards, Siva ShipX – LogBase Team
bindu have been very helpful and knew how to assist in everything we needed, she deserve a big bonus!!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
After a bad experience with another shipping app, my company decided to try ShipX and Deepan supported me in setting up different shipping rate for different zones which is something the other app could not do. Thank you Deepan for your amazing support and smooth communication. I highly recommend!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
very good service!!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Vinduja was extremely patient helpful with setting up this app So far this app seems great Recommend
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Durkesh is amazing! The app has features that other apps dont and it has really helped us solve our shipping issues that charged our customers double the rate due to multiple locations. Hats off to the app and the team! would highly recommend.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Durkesh helped me very effectively and quickly to solve the doubts about the shipping set up.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Janani's customer service was best, Issue was addressed and explained clearly. Thank you!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Barath was super helpfull, custom developement worked perfect , setting up was easy and fast.
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Janani has been exceptional. Thank you!
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Durkesh very lovely guy. Amazing experience!! <3 Jenifer also lovely person. Amazing experience too <3
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
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