All reviews

Rating Breakdown

  • 5
    98% (858 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Jan. 5, 2024

The service that Rahul provided was outstanding. He is a highly talented, capable and intelligent individual who has provided me with the highest level of service, that is rare in this world. I would not hesitate in recommending Shipeasy based on my experience with Rahul. Very much appreciate. Thank you Rahul.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 3, 2024

Janani is a really dedicated supporter! Many thanks

Using app

About 1 year

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

3 / 5 Share

Jan. 3, 2024

Looks like a great app and was easy to configure and support was excellent. Unfortunately though, you can only use with Shopify's shipping API and that isn't available unless we want to stump up another $300 AUD per month. It would be great to see an app developed that was accessible for all levels of Shopify plans.

Using app

About 1 hour

Total reviews

3

Average rating

3.0

5 / 5 Share

Jan. 1, 2024

Jeniffer helped me on the call. She is really helpful and trusted. She tried her best to set up my shop for me and she did the parts I didn't know how to. thank you Jennifer.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 30, 2023

Perfect customer service. They could help you to set up everything through the Zoom call. Manager Jenifer was really helpful.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 29, 2023

We have a very complicated set of needs for shipping: Brands we can't sell outside our market. Weird shaped products only some couriers will take. Free delivery over different amounts for different markets. Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes. API hook up to FedEx. This is the only app I've found that meets all of our needs. The checkout page part works quickly too. To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with. I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

Using app

5 months

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 28, 2023

Very fast, helpful support and reliable app for adjusting shipping rates.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 26, 2023

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now! Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 25, 2023

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

Store

sknzone

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 23, 2023

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 21, 2023

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving. Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication. Thank you!

Store

Natulim

Using app

3 months

Total reviews

15

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 19, 2023

Many options, great docs, quick and helpful customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

3 / 5 Share

Dec. 18, 2023

Using app

6 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Jan. 4, 2024

Janani war super hilfreich, schnell und sehr professionell. Sie hat das Problem sofort erkannt und konnte mir Schritt für Schritt helfen.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 15, 2023

Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 14, 2023

I've installed this app, the support team member Jenifer was really helpful by helping me with the set up. This app is providing what I need with the shipping by using distance , so far I am happy with this app. I would definitely suggest this app 100%.

Using app

22 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 13, 2023

Questa è l'app che cercavo da tempo per la spedizione per CAP. Rahul è stato professionale e disponibile, assistenza perfetta. Grazie mille!

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 11, 2023

Great customer service by Janani. Great experience overall.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 11, 2023

Outstanding support and functionalities. I've tried many shipping apps and many support teams behind. Nothing come closes to Shipeasy! Must try.

Using app

4 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

5 / 5 Share

Dec. 11, 2023

Wir nutzen die App nun seid zwei Wochen. Bisher läuft alles wie gewünscht. In der Einrichtungsphase hatten wir ein paar Fragen, die fix beantwortet wurden. Bei einem größeren Problem mit dem Zusammenspiel zwischen dieser und einer anderen App, überprüfte der Entwickler sogar die andere App, um dort einen Einstellungsfehler zu finden, der das Problem auslöste. Wir können die App nur empfehlen.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊