All reviews

Rating Breakdown

  • 5
    98% (1,114 ratings)
  • 4
    1% (16 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (1,115)
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5 / 5 Share

June 20, 2025

We’ve been using the ShipX shipping app and found it extremely helpful for our logistics and order fulfillment needs. The interface is user-friendly, the features are well-designed, and it has streamlined our shipping process significantly. A special thanks to Durkesh, our support agent, for being incredibly responsive and knowledgeable. His guidance made the onboarding and setup process smooth and efficient. Highly recommended for any business looking to simplify their shipping operations!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 18, 2025

Highly recommend for anyone with non-standard or tiered shipping needs. Shopify's default shipping settings weren’t flexible enough for our requirements, but ShipX let me build out detailed, tailored rules based on product groups, size, volume and destination. Support has also been responsive and helpful when we had questions during setup either via online chat or scheduled Zoom calls.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 14, 2025

Dukesh is #1, he deserves a raise and promotion. The app is very easy to use and very efficient and friendly. A must for all the shopify websites out there!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 12, 2025

Sevice is excellent! Durkesh is the best! Thanks so much.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 12, 2025

Had wonderful experience with ShipX.Durkesh explained all the scenarios well and had a smooth onboarding experience.Thanks and Recommended for everyone looking to sort their shipping rules.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 11, 2025

Barath helped me on the support. Very knowledgable

Store

My Store

Using app

9 days

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 11, 2025

The agent is kind and she's a big help in setup my shipping rates. Thank you Janani.

Using app

1 day

Total reviews

2

Average rating

3.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 10, 2025

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 9, 2025

Jennifer was very helpful!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 9, 2025

Great. Problem solved quickly.

Store

Valul

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 7, 2025

Very good support - I was pretty lost at times setting this App up and Vinduja was very patient and helpful. She helped me set up a very complex shipping situation. Have not put the app into use yet - but so far impressed.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 6, 2025

I was struggling to find an app that would handle all the things I needed in one, but then I came across ShipX, and they have provided me with an answer. Their online chat support is wonderful. I just got off an hour long session with Vignesh, and he did an incredible job of helping me get everything set up the way I needed it to. Looking forward to taking this live!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 6, 2025

So Far so Good, Great number of options for complexty and Barath helped me setup up the scenarios and combined shipping logic over zoom. 10/10 for the first week so far

Using app

4 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 5, 2025

Durkesh was amazing!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Aug. 12, 2025

Durkesh was absolutely wonderful. Really helped me get through the setting up process!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Jan. 26, 2026

Barath and Rajkumar was extremely helpful in getting my store situated before launch. This should be how Shopify works out of the box! Thanks!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

July 6, 2025

I had set up a meeting and was advised by Jenifer Logbase and Nithish. Their advice and know-how in putting together complex shipping logics was first class and I am infinitely grateful for how well they were able to implement this. I will contact them in the future if I have any further questions. Great consulting and very good know-how.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

June 2, 2025

Great help over zoom. Thanks.

Using app

24 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 10, 2025

I was struggling to set up my shipping rates in Canada when I came across ShipX. I contacted them and scheduled a meeting very quickly. Their team is amazing. I worked with their excellent customer service support member, Durkesh Kumar, who helped me set up my shipping options based on distance and weight perfectly. ShipX is very user friendly and highly recommended to use ShipX in the Shopify application. I will try the other Shopify they offer based on this fantastic experience! Update on July 3, 2025: I was facing a problem with setting up the shipping zones which cost me a lot of money. I contacted ShipX and their customer service support agent 'Jennifer' helped me to setup the application correctly which saved me a lot of shipping cost. Update on October 10: Barath did a great job. He helped me to setup the a special shipping rate for one of my products. Perfect Customer Service and vey skilled team. I highly recommend this application!

Store

Elsouk

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.

5 / 5 Share

Oct. 15, 2025

Durkesh is extremely helpful!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.