All reviews

Rating Breakdown

  • 5
    97% (1,068 ratings)
  • 4
    1% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,070)
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5 / 5 Share

April 9, 2025

Whatever the scenario you think you need, I think this app can help you! The team is really responsive and helpful if you have any questions or need help with the setup!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 9, 2025

Fast and helpful customer service! Janani provided excellent support.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

Aug. 5, 2025

Annie & Janani were great at helping with shipping options for local delivery, free shipping zones by postcode as well as explaining app functions. I 100% recommend Annie & Janani, the team and great app!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

5 / 5 Share

April 15, 2025

Barath and Nithish was very helpful and helped solve all my problems, I would recommend this app and great customer support :)

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 7, 2025

Great support!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 5, 2025

Nithish has been great. He was patience with my technical issue to connect. He listened to what the shipping issue was. And he has the knowledge to fix it. Fantastic service! Thank you so much, Nithish!

Store

IMPOWER

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 4, 2025

I am currently testing this App to determine if we want to implement it in our store. Vignesh was incredibly helpful in providing me directions in how to install/setup the App. Later he provided additional help via chat to guide me in how I could test various shipping rates. I would still be scratching my head without his help.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 9, 2025

Vignesh was really helpfull to answer my questions. Thank you so much Rahul & Nithish !

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 3, 2025

I managed to set most of it up, but had a couple questions which customer service were great in walking me through it

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 31, 2025

Amazing support from Nitish at Ship X. I had a really complicated shipping setup to sort out, and he breezed through it like it was nothing. Super helpful, straight to the point, and instant support when I needed it -couldn’t have asked for better!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 31, 2025

I use ShipX app for my drop-shipping Shopify website My Secure Garden. I needed an intelligent shipping rules and rates app which allows me to charge different shipping rates for different products, as well as delivery supplements for heavy and bulky items, and surcharges for specific products being shipped to certain postcodes. ShipX app is a brilliant app for creating tailored shipping rules and rates. Setting up all the shipping rules I needed was complicated but Nitish was available to help me throughout the set up process, and spent several sessions very patiently helping me to set up all the different rates and rules that I require. Nitish's support during the set up process has been excellent and he has provided me with first class service throughout the set up process - always polite and very knowledgeable and fast to understand my requirements. I have been very impressed by ShipX customer service.

Using app

8 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 28, 2025

Nithish was very helpful in helping me set up the shipping profiles. Thank you. Had a follow up call with Vignesh who was also very helpful.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

April 2, 2025

Vignesh & Barath is awesome! He helped us solve a major issue we've been having with shipping. 10/10 recommend. Thanks Vignesh & Barath :)

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 27, 2025

Nithish was very patient and concise. Appreciate his eagerness to help

Using app

About 6 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 25, 2025

We are very pleased with ShipX team and especially thank you so much Janani for being really helpful and more than that Janani was helped us with zoom meeting in clear step by step guidance. We really recommend it.

Using app

Over 1 year

Total reviews

12

Average rating

4.6

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 25, 2025

I scheduled a consultation with the ShjpX team and Durkesh was able to promptly address my concerns and provide solutions to the issues I was facing. Very helpful customer service and their app has lots of customization.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 24, 2025

Vignesh was very helpful and resolved my issue quickly and efficiently.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 24, 2025

Great customer support! Bindu was able to quickly identify and fix my issue

Store

SUMMIT

Using app

About 17 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 24, 2025

Great App, easy to use with great features and great and fast support.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

5 / 5 Share

March 24, 2025

Very helpful staff. Especially Durkesh and Siva

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.