Shipping Rates — Shipeasy
Shopify app to set shipping rules for custom shipping rates...
Rating
5.0
feedback
879
chart
#200
All reviews
Rating Breakdown
Dec. 19, 2022
The app is great and does exactly what is needed. I am able to add custom and complex shipping scenarios to the checkout. The assistance is very good and they are more than happy to assist with any request.
Dec. 12, 2022
the app works well, you can set up complicated shipping rates based on different products and countries, and Siva is very helpful!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Dec. 10, 2022
Rahul was very helpful in fixing our app's configuration. He assisted me in every possible way. I'm grateful.
Dec. 9, 2022
Support was from Shiva brilliant and app did all I wanted. Process of getting help very quick and well explained.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Dec. 8, 2022
Siva was very helpful for setting everything up from scratch for my store. The chat support is also fast for some general questions as well. Great work, good customer service.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Dec. 8, 2022
Siva was very helpful to fix our setup in the app. He helped me with everything I needed. Thank you!
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Dec. 8, 2022
easy to use, and support is too good, recommend everyone use this app rate 5 stars and Siva is very helpful with the app setup.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Dec. 8, 2022
Amazing customer service! Scheduled a call right away with Rahul and got everything installed - it's working perfectly! :)
Dec. 6, 2022
a great costumer service and helpful , perfect app ! a lot of thanks ! Janani was amazing and was the best costumers service I have ever seen.
Dec. 6, 2022
Siva was very very helpful to us in explaining how the app works and was very patient The app is very flexible and has almost unlimited options
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.
Dec. 2, 2022
Great app, and has amazing support, I'm totally happy with the features, and special thanks to Mr Rahul, such a dedicated person, who clearly understands the requirement and provided proper solutions. all the best to the team.
Dec. 1, 2022
This app has been super beneficial for our more complex shipping rules. I had a support request and was surprised at how incredibly helpful their support team was. Not only did Siva on their support team solve my issue, but they helped educate me further on how to use their app. I recommend anyone getting this app to schedule a zoom meeting and let them show you around because just know all of the features makes a HUGE difference. I deducted 1 star simply because I feel their documentation could have a lot more content. The documentation they have isn't bad it just needs a lot more content since their app is so robust. Thank you Siva and the LogBase team for helping me complete my work WAY FASTER!
Thank you for your feedback. We are already working on video based user guides and we will be releasing them by the end of this year. We have not updated the current user guides as we could not get convey all setup details through text based user guides. Thanks for using our app !!!
Dec. 1, 2022
Rahul Sowiya has been an amazing help in setting up my shipping. It was done overnight and I can't believe how easy and professional everything is now!
Nov. 30, 2022
Janani was very helpful and she helped me with everything I needed. Things got resolved in a timely manner. Thanks much!
Nov. 28, 2022
Siva offered awesome support. thanks a lot. He was fast, smart, polite and patient. I can recommend the app. Unfortunately multi-location shipping rules have boundaries.
Nov. 28, 2022
Got excellent help from Rahul with setting up shipping rates and a general overview of how the app works :-)
Nov. 27, 2022
They are always quick to reply and jump on a Zoom call to walk you through things. Great service and a great app!
Nov. 26, 2022
Really helpful, rahul was full of helpful ideas and made some great changes that will hopefully make my store much more appealing to future customers
Nov. 26, 2022
I cannot thank the support team enough the app has saved my store and my shipping issues. Thank you Thank you !!!!
Nov. 25, 2022
I installed this app and didn't quite feel certain about whether it would meet my needs in creating product & postal code specific rates. For this reason I scheduled a meeting with their Support team which was super easy to do & there were many open times for me to choose from within the day. Speaking with their team I was able to achieve exactly the set up that I needed, they helped to make it very simple, easy and worked with me through it. Very excited by this app's features and the fantastic support team behind me in doing so! Thanks so much Shiva!