ShipX ‑ Shipping Rates & Rules
Shipping calculator to set shipping rule by product, postcode
Rating
5.0
feedback
1,096
chart
#172
All reviews
Review RSS Feed
March 1, 2024
Janani is so nice and patient to guide me set the shipping fee
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
March 1, 2024
The app seems ok, I am still in testing mode. Jennifer was helpful on a free zoom call to help set things up
Feb. 29, 2024
Very intuitive and easy to use. Great support through chat.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
July 10, 2025
Just came off a Zoom call with Siva after reaching out to their support team, who couldn't have been more knowledgeable and helpful with fixing our problem whilst walking me through the process. Problem solved and a happy customer! Vignesh was also great supporting us.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Feb. 28, 2024
Siva was SUPER helpful, the call was super fast and amazing. Thank you SO mcuh!!!
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Feb. 27, 2024
Well rounded app to customise your shipping rates and excellent and prompt customer service. We use it on all our Shopify stores.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Feb. 27, 2024
I was assisted by Rahul, It was a superb experience. Thank you Rahul
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Feb. 24, 2024
Rahul - Very good service, quick and straight forward support. Awesome!
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Feb. 21, 2024
Jennifer is Awesome and super helpful. Helped me get back online in a speedy fashion!
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Feb. 16, 2024
The most patient and thorough customer care ever. Helped me get a complex shipping scenario taken care of and walked me through every step. Would recommend 100 times over.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
June 13, 2025
Vignesh was extremely responsive and helped me troubleshoot errors within reaching out to customer service. The customer service for this app has been amazing.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 13, 2024
Hi You guys were awesome. I am still learning to use the ship easy but whatever I need you just make sure it's their in your extension. Recommendation -: Please add the telephonic support. It's easy to reach out via call, specially when you are in the client meeting. Thank you for your help.
Feb. 12, 2024
Jennifer was very helpful in setting up with me. Booked a call within 3 hours and showed me how to operate the app. Really cheap option for businesses who need to develop shipping options
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 11, 2024
I recently had an issue with my Shopify app and reached out to the support team for assistance.Jenifer and Siva were incredibly helpful and efficient in sorting out my query. They provided clear instructions and went above and beyond to ensure that everything was resolved promptly. I'm impressed by their professionalism and dedication to customer satisfaction.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 8, 2024
I had a setup call with Jenifer and she was wonderful! Helped me set up with everything, now I just need to allow Shopify API and it's good to go! Thank you Jenifer!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Feb. 8, 2024
Rahul, is an excellent guide, thank you so much
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jan. 9, 2025
Janani was amazing today, really helpful and kind. Thanks!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Feb. 5, 2024
Rahul, was excellent with the onboarding and support process. I highly recommend his service, and this company. Thank you!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Dec. 24, 2024
Barath and Durkesh helped me. I recently installed the app and attempted to configure it on my own. However, due to the complexity of our shipping rules, I decided to reach out to the support team. Vinduja from the support team promptly responded and organized a Zoom meeting within minutes. She dedicated almost an hour and a half to assist us in setting up the app according to our specific requirements. This 5-star rating is a testament to Vinduja's exceptional support and dedication. She truly deserves commendation for her outstanding assistance!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Feb. 1, 2024
Vinduja was absolutey wonderful with us. Highly recommended. Amazing support team. Top App to pick
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!