ShipX ‑ Shipping Rates & Rules

Feb. 28, 2025

It's a great app for people like us who have complicated shipping methods. This app can have as lot of scenarios as we want. Though I'm not good at English, the support team helped me very patiently. I think it was not easy to look into our admin page, because our language is Japanese. I can't thank you enough. --additional review-- Janani and the support team were helpful again. I was having trouble because an unknown delivery area had appeared. Although the zone was not visible, the team discovered that it belonged to another app. They were excellent, and exert efforts to solve the issue. Thank you very much again. ZOOMの画面共有をしていただけるので、英語が苦手な方でも大丈夫だと思います --one more additional review-- I had a very complicated shipping method request and I could not handle it. So I contacted by chat with my poor English but Vignesh helped me brilliantly. He tried to understand my bad writing patiently. Then he combined some scenarios, and it worked! That's something I can't think of. Vignesh is a specialist. He will be a great help to you. --One more additional review-- Durkesh made it possible for me to set up a complex configuration that would have been very difficult for me to do on my own. He patiently worked on the problem. He put up with my strange English. Thanks to him, the problem was solved. He was very kind to me. I apologise for the spelling error here. Many thanks to Durkesh!

Nov. 30, 2023

Support team is just great! Thanks to Jenifer for her kind support on my last requirement.

June 8, 2024

Jenifer has been amazing in helping us to set up our rates. 5* star support and service.

Nov. 29, 2023

Fantastic shipping rates app with extreme amounts of flexibility and combination options. Not to mention their super quick and friendly support. Can't recommend it enough! Worth every penny!

Nov. 27, 2023

Viinduja was very helpful and very patient with me. She was extremely nice. she told me the steps that I needed to take before they could continue to set up my ship easy account and made sure I knew where to go to contact them again to finish setting up my account. Customer service with ship easy is wonderful.

Nov. 23, 2023

Thank you to the Shipeasy team for making my store setup so easy and seamless. I was having a difficult time figuring it out myself. I booked a Zoom session with Rahul and within half an hour, everything was done! He walked me through set by set! Thank you Rahul!

Dec. 11, 2023

Janani & Rahul was such a great help and saved me SO much time setting up my shipping scenarios. I was super impressed with being able to get on a Zoom call after chatting online. Thank you again and highly recommend!

Nov. 22, 2023

Rahul and Sidharth has helped us in App setup! Highly Recommend.

Nov. 16, 2023

Amazing support. Helped us with all our questions, and doubled checked that everything was working. Super happy with the support and app. Excactly what we wanted to customize the shipping for our needs.

Nov. 14, 2023

Raj was great customer service and help me set up my store!

Nov. 14, 2023

Super App! Der Kundenservice ist auch sehr gut. Jennifer hat sich sehr viel Zeit genommen beim einrichten der App über den Zoom Call. Klasse!

Nov. 10, 2023

This app works amazing for us. We have a 3PL, so we needed to create custom shipping categories for packages with certain weights/dimensions so that the correct carrier is used with our 3PL. Additionally, we need to charge for the market shipping price and not the Shopify discounted shipping price. We've been using this for about 6 months, and the customer support is next level. The set everything up for us via Zoom, and we can always get ahold of someone to troubleshoot if needed. Highly recommend!

Nov. 10, 2023

It works like a charm! so happy!

Nov. 7, 2023

We hit a slight snag with post codes... Kumar was very fast to find and fix the problem, very happy with service

Nov. 6, 2023

I contacted their services because I had problems configuring the app for my needs. Indeed, it is impossible in Shopify Shipping to predict a delivery price according to an area in France and according to the weight. I got a quick response from Vinduja who took the time to answer me and help me. She gave me the reasons for the problem so that I could correct my settings. Now the delivery system is working properly. I am very happy to work with Shipping Rates — Shipeasy. I will finally be able to put my site online thanks to Vinduja and Shipping Rates - Shipeasy.

Nov. 6, 2023

Specially thank to Mr. Rahul give me support and understand my problem and provide me awesome support. I highly recommend this guys! You deserve 5*****

Dec. 4, 2023

Worked with Rahul and he jumped in to escalate the help needed. This app has good customer service.

Nov. 3, 2023

Rahul was very helpful indeed, the app seems to work really well, I am very grateful.

Nov. 3, 2023

Amazing support by Vindu! Had a problem and it was resolved in under 5hrs. I would recommend this app to everyone.

Nov. 2, 2023

Excellent app for shipping management, especially crucial was the assistance of the operator Rahul, kindness, and availability, solved several issues for us and clarified just as many uncertainties.