All reviews

Rating Breakdown

  • 5
    98% (862 ratings)
  • 4
    1% (9 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (2 ratings)
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5 / 5 Share

Nov. 22, 2022

Shiva was super helpful and now our deliveries work great exactly as expected. The team at Shipeasy has always been great!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Very flexible and an economic choice to use. I strongly recommend it, you can use it for a lot of shipping scenarios

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

Siva was great at helping us install this app and get us started with shipping rates and combining our products. Thanks very much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

We had a really complicated scenario with our shipping rates varying for different countries and based on multiple conditions like weight, quantity, and location all required to be checked at once. We tried many apps but self-configuration was very difficult, finally, we got this app and the LogBase team completed all our complex requirements accurately in a single day due to which we could get our international shipping going! Thank you, Siva and LogBase team for your prompt and effective support!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Such a great app - with amazing support from Siva. I was able to do 2 zoom calls with screensharing to get the app set up correctly. He was so helpful and quick to understand what we needed to achieve. What we needed to do was quite complex but Siva found a solution for each scenario. Would highly recommend.

Using app

23 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

We had a really complicated scenario with our shipping rates varying for different countries and based on multiple conditions like weight, quantity, and location all required to be checked at once. We tried many apps but self-configuration was very difficult, finally, we got this app and the LogBase team completed all our complex requirements accurately in a single day due to which we could get our international shipping going! Thank you Rahul and LogBase team for your prompt and effective support!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

It's a very good app and the product based setup seems to be very easy to setup after we had a call with Siva, he really helped me a lot!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

The service of this app is outstanding. I got a zoom meeting with Rahul and he guided me through everything we needed in our store. Also the app looks like it has everything someone would need for customised shipping rates.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

I had a few very specific requests for our store regarding shipping and upselling. Siva and the team provided PHENOMENAL customer support, making sure they understood my exact needs, and walked me through direct step-by-step help in solving my problems. I'm very satisfied with what they offer and how smooth the customer support is. They replied right away to my emergency and walked me through everything through Zoom. 100/100 service.

Using app

7 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 15, 2022

An excellent app with all the features you need for shipping, and great customer service. I would highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Great app and exactly what I was looking for. Easy to use and help from the support is great. Specially Siva was great at helping and guiding me to set up the module.

Store

JS Tech

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

What an app and excellent services they are providing. I really liked the fast live chat system there, they did my shipping asap and provide me an excellent service Thank you so much!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

Wow - this is an impressive app and impressive service. I installed the app and needed some help configuring a complex shipping condition, so I sent a message in the live chat and within 5 minutes I was invited to a Zoom call with Siva to run through how to set everything up. You will not find better service anywhere else. Siva was so polite, knowledgable and very happy to help and explain how parts of the app worked. Genuinely, I'm so impressed. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

This is an excellent app. The range of functionality is superb. The support is outstanding and is something that other app companies should aspire to match. I dealt with a gentleman called Siva who was great. If you want a flexible and reliable app to help with your shipping, this is the one.

Using app

3 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 2, 2022

Rahul was very helpfull with all my issues and solved it and very kind person who took the time to look into my website to understand what I really needed.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2022

Awsome, live chat was always online and solved all my questions and was very responsive. I hope they keep this responsible attitude going and I recommend.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Excellent onboarding and great features to make shipping, one of the most difficult things in Shopify to get right, easy. Highly recommended.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

Janani helped me with the installation and it worked. I can adjust the shipping per item now. thanks

Using app

6 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 21, 2022

I tried numerous other apps through Shopify and none of which worked for my specific needs until I found this one! I'm now able to offer First Class Mail and Priority mail using live rates. Setup was pretty simple and the support team was ALWAYS available to help with any questions day or night. If you are needing to ship by weight using USPS live rates, this is the app to use, trust me!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

Great service! Was helped by Raj, was very on point with everything! Organized all my shipping rates, and made things move a lot smoother!

Using app

9 days

Total reviews

1

Average rating

5.0