All reviews

Rating Breakdown

  • 5
    97% (1,068 ratings)
  • 4
    1% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 98% (1,070)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 9, 2024

Great App, Easy to set up and awesome support team!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Feb. 28, 2025

Fantastic help from Barath and Shiva, will definately be using other apps from them

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.

5 / 5 Share

Aug. 20, 2025

Excellent service provided by Deepan. We resolved all of the shipping scenarios and I am very happy. Cheers, Troy

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 3, 2024

Janani is a really dedicated supporter! Many thanks

Using app

8 months

Total reviews

14

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

3 / 5 Share

Jan. 3, 2024

Looks like a great app and was easy to configure and support was excellent. Unfortunately though, you can only use with Shopify's shipping API and that isn't available unless we want to stump up another $300 AUD per month. It would be great to see an app developed that was accessible for all levels of Shopify plans.

Using app

About 1 hour

Total reviews

3

Average rating

3.0

5 / 5 Share

Sept. 12, 2024

Everything is great. They solve all my problems with app very quickly. I recommended

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 29, 2023

We have a very complicated set of needs for shipping: Brands we can't sell outside our market. Weird shaped products only some couriers will take. Free delivery over different amounts for different markets. Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes. API hook up to FedEx. This is the only app I've found that meets all of our needs. The checkout page part works quickly too. To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with. I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

Using app

15 days

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 28, 2023

Very fast, helpful support and reliable app for adjusting shipping rates.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 26, 2023

This app has been great so far! i went through about 10 different shipping apps before finding shipeasy (including at least 5 recommended from shopify support team based on my specific needs) But nothing was working for me until now! Janani was very helpful as well (as the other customer service assosiate i had a meeting with this morning).She solved all my trouble shooting issues!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 25, 2023

I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone

Store

sknzone

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 23, 2023

Janani was really sweet really helpfull . amazing service with her. i love the app its seem work well!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 21, 2023

I recently had an outstanding customer service experience, thanks to Jenifer. Facing a critical issue, Jenifer's prompt and courteous response set a positive tone. In a two-hour virtual meeting, she demonstrated extraordinary dedication, delving deep into the problem with creative problem-solving. Jenifer's patience, transparency, and commitment exceeded expectations, creating a positive and confident customer experience. I highly recommend Jennifer and this customer service for their reliability and dedication. Thank you!

Store

Natulim

Using app

3 months

Total reviews

22

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 19, 2023

Many options, great docs, quick and helpful customer service.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Jan. 4, 2024

Janani war super hilfreich, schnell und sehr professionell. Sie hat das Problem sofort erkannt und konnte mir Schritt für Schritt helfen.

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 15, 2023

Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 13, 2023

Questa è l'app che cercavo da tempo per la spedizione per CAP. Rahul è stato professionale e disponibile, assistenza perfetta. Grazie mille!

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 11, 2023

Great customer service by Janani. Great experience overall.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

5 / 5 Share

Dec. 11, 2023

Outstanding support and functionalities. I've tried many shipping apps and many support teams behind. Nothing come closes to Shipeasy! Must try.

Using app

4 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

5 / 5 Share

Dec. 11, 2023

Wir nutzen die App nun seid zwei Wochen. Bisher läuft alles wie gewünscht. In der Einrichtungsphase hatten wir ein paar Fragen, die fix beantwortet wurden. Bei einem größeren Problem mit dem Zusammenspiel zwischen dieser und einer anderen App, überprüfte der Entwickler sogar die andere App, um dort einen Einstellungsfehler zu finden, der das Problem auslöste. Wir können die App nur empfehlen.

Using app

11 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊

5 / 5 Share

Dec. 18, 2023

I have a wonderful setup meeting with Jeniffer. Very kind and helpful service. works great!

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!