Shipping Rates — Shipeasy

Oct. 17, 2022

Outstanding app and support team! Thanks Rahul and everyone for your constant help/ assistance. Highly recommended to all

Oct. 16, 2022

Danke Shiva für die SUPER Unterstützung. Er hilft bei jeder Frage sehr schnell und professionell weiter. Da die App sehr viele Einstellung zulässt und ich mir am Anfang da echt schwer getan habe. Aber alles wurde perfekt von Ihm gelöst! :)

Oct. 15, 2022

Wow - this is an impressive app and impressive service. I installed the app and needed some help configuring a complex shipping condition, so I sent a message in the live chat and within 5 minutes I was invited to a Zoom call with Rahul to run through how to set everything up. You will not find better service anywhere else. Rahul was so polite, knowledgable and very happy to help and explain how parts of the app worked. Genuinely, I'm so impressed. Thank you!

Oct. 18, 2022

Amazing support and help from Raj! he was able to take control and fix the rates for me. Honestly the best support I've ever had.

Oct. 11, 2022

Very helpful and patient as we worked through the scenarios. Would highly recommend anyone that wanted to use this app. Every person was friendly and helpful

Oct. 8, 2022

Ich verwende die App für meinen Shop. Für einen Anfänger ist es am Anfang sehr viel, aber mit Shivas Support bekommt man es hin. Vielen Dank

Oct. 8, 2022

We had a problem where shipping rates weren't loading when there were too many items in the cart. But the LogBase Team took care of it in a quick and professional way. I think this is the best customer service I've ever seen in my whole life. The app itself is very stable and made by professionals. I highly recommend this App. A huge thanks to the LogBase Team!

Oct. 6, 2022

Very good customer support. The previously used system for shipping rates did not work, our customer would occasionally be charged with more than one shipping rate. Rajkumar of Shipeasy set it up for us, and it works great!

Oct. 5, 2022

Great customer support, Rahul and Kavashen were very helpful and helped me very quickly with the problem I had.

Aug. 24, 2024

I had a great support about free shipping settings from Nithish Kumar. IT was quick, qualified, and Kind. Thank you!

Sept. 29, 2022

Annie was amazingly helpful with setup. App seems to work as intended and I have no issues with it so far.

Sept. 29, 2022

Thank you very much, Shiva & Rahul were able to help me on zoom after reaching them on LiveChat! They took the time to set up scenarios for me and fulfill my needs. 5 stars & recommend the app!

Sept. 27, 2022

Very helpful technical support in chat alone. Resolved our shipping rule parameter needs during test mode. Will update our review after everything works smoothly on the live mode. Thanks!

Sept. 26, 2022

I contacted support for setting up combined rates. Over a zoom meeting Shiva helped me figure the rates correctly. He understood what I needed, was knowledgeable about how to put my needs into the rates and was very courteous to talk to. Tech support in this app is A+. The app is versatile and support will help you with any issue you are having. They are prompt and responsive. Highly recommend

Sept. 22, 2022

We sell products that are very different weights and sizes. Adding the Shipeasy app has allowed us to streamline our previously complicated shipping system. Before Shipeasy, our customers were charged shipping per item because we had so many different conditions and combinations. Now, we have been able to set maximum rates and cater for all shopping cart combinations. After my 1-1 tutorial with the team I was able to set everything up. Before we went live, Siddarth helped me troubleshoot a few issues arising from our previous shipping process in no time. Couldn't be happier with the app.

Sept. 21, 2022

This app is exactly what I'm looking for and the customer service is top notch. Thank you for explaining everything so thoroughly for me!

Sept. 6, 2023

This app is great, it made our shipping rate more flexible. The best part of this is their awesome customer service, especially from Janani. They're always accommodating and patient since I have no idea how to set this one up.

Sept. 19, 2022

Thanks so much - great app and amazing customer service from Janani! Looking forward to using other features in future.

Jan. 9, 2024

Janani was very helpful. She helped fix the shipping issues we had and explained step by step what she was doing, so that I could see exactly what was being fixed. Thank you very much.

Sept. 15, 2022

Customer service is excellent! Helped me complete setting up my app in no time, and it works wonderfully!!