All reviews

Rating Breakdown

  • 5
    98% (1,038 ratings)
  • 4
    1% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 98% (1,039)
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5 / 5 Share

Dec. 23, 2022

Great application, very useful and Siddarth is always very helpful. I can only recommand it to any Shopify user.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

Love Agent Rahul. He was very helpful and The wight Base Shipping Issue was resolved for me. Love it..

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2022

I just started using this app. The customer service has been very thorough with help from Rahul, and follow-through to completion by Siva. Siva was thorough and took the time to go through many different scenarios and make sure there were no problems. This app allows me to control which products go to different regions. It is the most flexible shipping app I have used so far. Shopify shipping ABSOLUTELY failed me. Do not use it. Fingers-crossed that this will work for my customers.

Store

BBH

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 19, 2022

The app is great and does exactly what is needed. I am able to add custom and complex shipping scenarios to the checkout. The assistance is very good and they are more than happy to assist with any request.

Store

Tyremen

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

the app works well, you can set up complicated shipping rates based on different products and countries, and Siva is very helpful!

Using app

22 days

Total reviews

6

Average rating

4.5

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 8, 2022

Siva was very helpful for setting everything up from scratch for my store. The chat support is also fast for some general questions as well. Great work, good customer service.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 8, 2022

Siva was very helpful to fix our setup in the app. He helped me with everything I needed. Thank you!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 6, 2022

a great costumer service and helpful , perfect app ! a lot of thanks ! Janani was amazing and was the best costumers service I have ever seen.

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

Siva was very very helpful to us in explaining how the app works and was very patient The app is very flexible and has almost unlimited options

Using app

16 days

Total reviews

5

Average rating

5.0

Developer Reply

We really appreciate you taking the time to leave us a 5-star review. It means a lot to us! Thank you, Logbase Team.

5 / 5 Share

Dec. 2, 2022

Great app, and has amazing support, I'm totally happy with the features, and special thanks to Mr Rahul, such a dedicated person, who clearly understands the requirement and provided proper solutions. all the best to the team.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

Janani was very helpful and she helped me with everything I needed. Things got resolved in a timely manner. Thanks much!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

Siva offered awesome support. thanks a lot. He was fast, smart, polite and patient. I can recommend the app. Unfortunately multi-location shipping rules have boundaries.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

They are always quick to reply and jump on a Zoom call to walk you through things. Great service and a great app!

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 26, 2022

I cannot thank the support team enough the app has saved my store and my shipping issues. Thank you Thank you !!!!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Shiva was super helpful and now our deliveries work great exactly as expected. The team at Shipeasy has always been great!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

Siva was great at helping us install this app and get us started with shipping rates and combining our products. Thanks very much!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Such a great app - with amazing support from Siva. I was able to do 2 zoom calls with screensharing to get the app set up correctly. He was so helpful and quick to understand what we needed to achieve. What we needed to do was quite complex but Siva found a solution for each scenario. Would highly recommend.

Using app

2 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

It's a very good app and the product based setup seems to be very easy to setup after we had a call with Siva, he really helped me a lot!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

An excellent app with all the features you need for shipping, and great customer service. I would highly recommend.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Great app and exactly what I was looking for. Easy to use and help from the support is great. Specially Siva was great at helping and guiding me to set up the module.

Store

JS Tech

Using app

About 8 hours

Total reviews

3

Average rating

5.0