All reviews

Rating Breakdown

  • 5
    87% (526 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (38 ratings)
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5 / 5 Share

May 31, 2019

This platform has been able to support our growing business wonderfully. Whenever I need anything their customer service has been so helpful. I would recommend. I enjoy the easy interface and the ability to make labels so quickly when we need them.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2019

Great app, works seamlessly with Shopify and Amazon! Syncs everything together and superb customer service!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2019

I love this, it picks up all my order for all the places I sell online in one place, customer service is AWESOME!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2019

I have been shipping product around the globe since 1994. As the internet evolved and made its way into the world technology evolved and apps were born. 2019 we have so many choices and so many reviews... some we know are fake, some we know are real but we all want what is best for our business. When it comes to reviews, I leave the good, the bad, and the ugly, unlike those that just had a bad day and then wanted to let the world know they had a bad experience. Most of the bad is from people that just do not get it and should not be in the technology realm. I can tell you I am a techno junky, I do not like to listen to a lot of reviews, however if this helps anyone like it would me then so be it. I go back to the day and time when you had to have a custom program written and integrate into your shopping cart. It wasn't pretty but way more efficient than one at a time. This was the difference of taking all weekend to pack 30 orders and barley get them out Monday afternoon. Since then with more demand and needs for our customers more apps started popping up. I tried almost every single one of them. Most were so incredibly complicated it still took forever to ship product effectively. When we hit 150 plus orders a day, 7 days a week, we finally found Shippingeasy. And wow does the name fit well! It literally blows the competition out of the water! Not only is it easy, but the tech support when and if it is needed is mind blowing and should be a industry standard in customer service. The people have even helped me with issues that did not have to do with there software! This is unheard of! The support is instant! and the support is personable! The internet needs to learn from these people! Thank you everyone at Shippingeasy! We have set our standard to yours. Be well! EarthDye

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2019

They have great customer service and unbeatable rates. Very helpful with any problem that might arise. Would definitely recommend it

Using app

About 1 year

Total reviews

9

Average rating

4.8

5 / 5 Share

Oct. 14, 2019

Unmatched customer service! Super helpful articles. Every rep I've spoken to has been friendly and knowledgeable. (Emma helped us get SKUs up and running in no time, Evan was great with helping out with bundling SKUs properly) And the ShippingEasy website itself is simple to navigate and learn.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2019

Shippingeasy has been my favorite shipping program. I have been using them for over 5+ years at their beginning stages. The platform itself is easy to use and works flawlessly for my operations. Customer support has been amazing when I experience any issues. From easy chat support or phone call, shippingeasy will be there for you. They helped with integrations as well and everyone there is down to earth. Appreciate yall.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2019

ShippingEasy has a great customer support team, they are always there when you need them, and very friendly too!

Store

P.volve

Using app

About 2 years

Total reviews

4

Average rating

4.5

2 / 5 Share

April 1, 2019

It's a decently integrated app, but they try to implement too many features and don't do the basics well. Their rudimentary paste and parse address for a quick shipment fails horribly with even the simplest addresses. I've reported this issue several times and still no update after 6 months. A first year programmer could implement this feature more reliably! I would find something better for my complete business shipping solution.

Store

HYPOXIC

Using app

10 months

Total reviews

1

Average rating

2.0

5 / 5 Share

April 1, 2019

We ship over a thousand packages a week and I have never had anything but a great experience with their software and customer service. It's refreshing calling a company and getting a real person immediately. Highly recommend to anyone.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2019

I "chatted" with Matthew and Melody regarding some various tasks and they each AWESOMELY helped me through the steps! Very thourough, very personable (as personable as you can be through a chat page) and got my questions answered quickly! YAY! Shipping Easy rocks!

Using app

Almost 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

March 22, 2019

App effective at printing & shipping logistics. Support was amazing with helping to solve an obscure technical bug, Tom is fantastic.

Using app

About 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2019

Not only does the app simplify all your shipping needs but the customer service is amazingly helpful! Great Job Shipping easy!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2019

My company, Trinitybamboo.com, ships Free Samples to our customers using FedEx. To accomplish this, we have had to print our orders from Shopify and enter them manually into FedEx. My goal was simple: Have the ability to print FedEx labels directly from within Shopify. After doing a bit of research, I chose to try ShippingEasy. Literally, within 2 minutes of signing up for the app, my phone rang and a support specialist introduced himself and asked if I wanted help setting up the app. Over the next half hour I had the app installed, received training, and had printed my first label. Fantastic customer service...great app.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

Ive been using shippingeasy for about a half of year, even before i had shopify. I love them. I love the live chat they always have. Its extremely helpful and the customer service is exceptional. I REALLY appreciate that. Also, its easy to use! I cant think of any drawbacks honestly.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Great app! I've used shipstation, ship hero, and now shippingeasy and it's definitely the best for inventory management. Makes keeping track of inventory across multiple channels easy and streamlined. Shipping is easy and I love that I can dropship from Amazon FBA for website orders. Customer service is really helpful and quickly resolve any issues that ever come up.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 20, 2019

So far so good! I have used both Ship Station & Shipping Easy and I would like to say Shipping Easy is currently my preference. The ability to connect or have quick 'Chat' assistance when connecting shipping or sales platform accounts is easy and the review based off of sales platform is also extremely helpful, especially when looking over your shipping overhead costs. I would recommend and would reach out to the app if I feel as though they are missing something that the brand needs to have a seamless shipping process.

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 5, 2019

I've looked into at least 10 different apps for inventory management and orders dispatch and finally found what I was looking for. Easy, fair price and most of all AWESOME customer support

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 4, 2019

Customer Success is very responsive and helpful! Chatted with Matthew today and he was very informative! Great experience so far!

Using app

Almost 6 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 30, 2019

Customer Service team has been quick to help with app features as our business changes. We are familiar with several shipping apps and thus far this one has best met our needs.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0