ShippingEasy

Nov. 15, 2017

I had a problem and called Shipping Easy. Bailey was the best and solved my issue in under a minute! All of the people I speak to at Shipping Easy [I call often} always are helpful. Best service around!

Dec. 6, 2017

Shaquel just made the assist of the year! She's a true and I am thankful she picked up the phone today. I really couldn't ask for better support. Thanks again . . . - mm

Nov. 14, 2017

This a great app for all of those non-tech-savvy people like me. Works very well and makes your e-commerce store look like a pro. Also integrates with your Amazon store which is a great plus. Tech support is on point, ask for Clyde if you need some help.

Nov. 13, 2017

5+++ I only wish I'd called support day one as they are awesome. Seriously, after one year of using Shipping Easy and loving it, I finally got around to calling support and they helped me create a list of very specific shipping rules that help our orders sort into the best shipping category saving me and our warehouse hours of manual effort and time. I would not run an e-commerce store without this app. There service is over the top as we are preparing to send thousands of orders to fulfill our recent Kickstarter. Bailey and Jessica and all the others I've spoken to this week ...THANK YOU! GET THIS APP. Suzanne Tucker, Founder, Generation Mindful

Nov. 8, 2017

Great, great, great app and support. I have called ShippingEasy with 5000 questions and incredibly frustrated and their support is phenomenal. The app is actually super simple, has GREAT categorization for orders, uses a super simple and easy process for label printing and packing lists. All around spectacular product. Highly recommend to all.

May 22, 2025

I have not been able to log in for over 7 hours. 3 devices, each with 2 browsers, 3 reps, and ZERO resolve. I have deleted cookies, rebooted wifi, restarted the three devices and NOTHING! I get the 2FA code but the screen after password says it cannot be accessed. Where do I put the text code? I am very disappointed. And as much as I hate to change shipping apps after nearly 10 years, I think it time. For those considering SHIPPING EASY! LOOK ELSEWHERE. There support has even gone downhill. They used to be good, real good.

Oct. 27, 2017

We LOVE this software. Realistically, it has saved us at least 50% total labor hours in processing our orders on Amazon, Shopify, Etsy, Ebay and other e-commerce platforms. In addition, there is one gentleman who works for ShippingEasy that is about the most exceptional customer advocate we could possibly imagine. If we have had any issues, they get resolved almost immediately. We highly recommend this Shipping Software. (Note: we switched from ShipRush, which we had used for well over 5 years. ShippingEasy is a game changer over our previous shipping software.)

Oct. 13, 2017

Shipping easy has been a great help to us. When I first signed up with them, I was worried they are just another company which wants to do the absolute minimal except in advertisement. But I was wrong. They helped me to set up everything and fully automate my shipping processes. Now, I have been with them for a couple of years. Every time, I had an issue they were here to help me. Today, I had to call them and spoke with Clyde. He provided an excellent support experience which resolved all my technical issue and get everything going. He also did it professionally. As the customer, I would recommend this company to everybody.

Oct. 10, 2017

Clyde did an incredible job helping me with my packing slip! Everyone there has always been friendly and ready to help in whatever capacity they can! The program itself has improved over time as well, but still needs some work.

Jan. 14, 2022

We've used Shipping Easy for years, more than 5, if that tells you how happy we've been with the company. The software is powerful and flexible and customer service is AWESOME. 10/10 recommend!

Aug. 21, 2017

ShippingEasy has helped us streamline our shipping SO MUCH! What used to take a large portion of our day now happens in a near instant. Customer service is top-notch, too. Every time we've had a question, they've been there with support to help us through. Highly recommend this app.

Aug. 19, 2017

BEST SHIPPING APP ... APP NEVER GOES DOWN WE HAVE USED FOR OVER TWO YEARS! EASY TO USE, SIMPLE AND EFFICIENT! Thank you

Aug. 10, 2017

I love this shipping app. Their toll free number is printed at the top of every page, making calling them fast and easy. I always get great help every time I have called. The app is user friendly. Thank you for making fulfillment so easy.

Aug. 9, 2017

Great way to ship! We were using a different platform before and were constantly having technical issues. We've had no problems with Shipping Easy, and their customer support is quick, effective, and very helpful. Highly recommend!

Aug. 7, 2017

When I called, a real person picked up on the 2nd ring! Sat on the phone with Cory for nearly an hour and he was GREAT! Was having trouble with our printer configuration and he waited patiently through three computer restarts and helped us clean up our printer queue. ShippingEasy customer service rocks!

July 11, 2017

We are a small fulfillment center that uses Shipping Easy to integrate with our client's Shopify stores to fulfill their orders. The customer service from Shipping Easy has been vital in allowing us to move our business forward! With their help, we have been able to setup the software to run multiple stores and process out client's orders with ease... James, Jessica, and a few other team members have been invaluable! I highly recommend Shipping Easy to help you fulfill your orders!

July 2, 2017

super efficient saves a ton of time

June 22, 2017

They make shipping... well... easy! What more can you ask for? I get a ton of orders and just want the dang labels to print in a batch, with the correct shipping... and they do that... I've called support several times because I'm an ignoramus, and they've gone above and beyond to solve my problems!

June 22, 2017

Recently switched to ShippingEasy from Shippo! With Shippo I Had issues linking my UPS account from day one and customer service reps i talked to were of no help (but I figured out why once I switched to ShippingEasy, explanation below). The straw that broke the camel's back was when DHL rates just stopped working yesterday, and I kept getting errors when trying to make UPS labels.; which forced us to enter the order address one by one manually into DHL and UPS websites to purchase labels. Customer service told me that the only option for UPS to work again would be for me to go through and update every single one of my product titles to not include hypens or quotation marks, even though that was never an issue to begin with. I think this is just a lazy rep blaming the issue on the customer instead of actually looking into the problem. In the past few months that I have used Shippo I have talked to several customer service reps and I don't think any of them are fully qualified and trained to help, as bad as that sounds. I just switched to ShippingEasy, which lives up to it's name. I had a phone call walking me through the set up and shipping process AND I was able to link my UPS account effortlessly because ShippingEasy has everything step by step with screen captures so you can easily follow along. WHY SHIPPO DIDN'T WORK: My UPS account would not link with Shippo because Shippo kept telling me that the control ID number is optional. However, it is definitely needed for it to synch properly and can ONLY be found by downloading a .pdf of a previous bill. NONE of the customer service reps I spoke to ever mentioned the control ID number and yet ShippingEasy had it RIGHT THERE in their screen capture walk through of the process. I'd rather pay for an app that does exactly what I want, versus a free one where I keep having issues and end up having to do orders manually. Steer clear of Shippo and bite the bullet and spend the money for ShippingEasy, it's worth it!!!

May 17, 2017

We've been using Shipping Easy with our Shopify Store for almost 2 years now and have had a great experience! Shipping Easy integrates seamlessly with Shopify, and we love that it automatically provides our customers with their tracking information. We also appreciate the instant messenger style chat-help and their thorough FAQs and support page, since we are not very tech-savvy :)