ShippingEasy

July 3, 2019

Without even talking about the app, I'd like to recognize the customer service team at Shipping Easy. Micah is the sh*t, he's saved me essentially hours of time with some quick tweaks, rules, and adjustments that I couldn't do on other shipping apps. With us transitioning to fulfillment for other stores this app has helped us immensely. Thanks, Y'all

June 27, 2019

I tried another shipping app and they only offered chat and email support. There are so many little issues that can come up that are complex for someone that does not deal with all of the rules for each of the carriers. Shipping Easy offers phone support and they usually answer on the second ring or sooner without prompts like "push 1 for support". It is a human answering the phone. I recently worked with Donovan and he went above and beyond trying to solve my issue. It is a great service for the price. They also have inventory and other services integrated which can save you some money and headaches down the road. Get the service and don't think twice.

June 27, 2019

I have had some issues with duplicate orders from Shopify but Shipping Easy customer service has been a great help! Bria assisted me today and I learned some simple tricks that will make life better. :-)

June 27, 2019

I have been using this app for 1.5 years and have only had a few small issues. Customer service support chat is helpful, efficient, and responds quickly. A good interface with Shopify. Overall, a great choice for our medium sized business shipping needs.

June 26, 2019

Love this app. The app works great with Shopify and Amazon. This simplifies our shipping a lot! Customer service is great.

June 26, 2019

I've been using ShippingEasy for several years now, I sell on Etsy, Amazon, Walmart and Shopify and have all my orders come into the ShippingEasy app and ship from here. Love all the features that are offered to keep track of shipments and find those that might be delayed. I'm now taking advantage of the inventory bundles and can rely on them to provide great training information in the form of documents and video and if I still don't understand I can always reach out to their amazing customer service department. Wanted to thank the team at ShippingEasy for helping my business run smoothly and helping me to grow. I appreciate all you do.

June 26, 2019

Works as advertised, seamless integration, etc.... and the support team is live human beings who can be reached easily. (Note: You don't get live support with the free plan.)

June 25, 2019

Must use if you need to ship products to your customers. Shipping Easy is EASY and the support is Amazing.

June 25, 2019

When I called in Jordan was able to help me get to the root of my issue within 2 minutes. I appreciate the knowledgeable support offered every single time.

June 23, 2019

Very happy with the quick and courteous response from Tom Khuu on my issue to remove orders from a shop and archive that shop. He understood my needs, asked the appropriate questions and handled it much quicker than anticipated. Thank you very much, Tom!

June 21, 2019

I’ve been using shipping easy since 2015, when I first started my store. I’ve never had any problems with it and any time I did have questions, their customer service was super easy to contact and were always helpful. The main reason I’m writing this review is because I needed help with some change in info and Jordon was able to help me in less than 2 minutes. He was awesome and helped me with exactly what I needed — very knowledgeable. So, I would highly recommend and HAVE recommended shipping easy to everyone and anyone who needs a reliable shipping middle man!

June 21, 2019

THIS APP SAVED US! Katelyn and the crew at shipping easy saved us from single printing on Shopify. What took me 4 hours, now takes me 20 minutes! I am amazed in a happy way :) They are incredibly helpful and available.

June 19, 2019

This app has always performed beyond any other I've used. Customer service is also excellent, prompt, courteous. Couldn't be more happy!

June 14, 2019

The best app for fulfillment management and when I needed support Evan was great and very knowledgeable.

June 14, 2019

Great customer service. Very little wait time. We've used ShippingEasy for several years and have been able to do most everything needed through this app. It's easy to learn and has some great features including the inventory tracking. Definitely recommend!

Feb. 5, 2020

I talked with Jor'Don on the phone today over some Brazilian matters. No, we weren't discussing his waxing blunder- but I was inquiring about the changes to Brazil Shipping regarding the new Tax ID notifications for 2020. Jor'Don gave me some jazzy hold music while he went to bother "the man" and get an adequate answer for me. I was toe tapping and having a great time- and then he interrupted me to let me know exactly what I needed to do to ensure my packages got to Brazil. Jor'Don was wonderful and he had the kind of smile you could feel through the phone. Shipping Easy is A++ and has always had stellar service. Thanks SE!!

June 13, 2019

ShippingEasy is extremely user-friendly and the reports are great. I must, however, speak on my customer service experience. Mattew was AWESOME!!! He was patient, very helpful and extremely knowledgable! I am not exaggerating when I say he was with me through my printer issues non-stop for almost four hours. He was never ill-tempered or short with me. I am pretty tech savvy and neither one of us good figure it out! We finally did after much uninstalling and reinstalling and closing and deleting and much more. He finally figured it out and because of the experience today I will know what to do the next time this happens. Thank you so much, Matthew! ShippingEasy, you have a ROCK STAR! Eve Beanstalk Hair Growth

June 6, 2019

ShippingEasy has been life-changing in improving the efficiency of speed of our packing and shipping process. I love being able to customize the labels with item names and the countless ways to sort, filter, and categorize. I also am so impressed with the reporting features as well as the inventory management and email marketing. 5 stars all the way.

June 6, 2019

Working great so far, web app performance is much better than some of the competition. Customer support was very patient helping us with a printer driver issue.

June 6, 2019

My company uses this app to ship all our domestic web orders using our FedEx account. I like how it can be set up with a zebra printer and the labels are automatically printed and sent to the printer from any computer. The batch order printing saves us a lot of time.