All reviews

Rating Breakdown

  • 5
    86% (291 ratings)
  • 4
    4% (14 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (23 ratings)

Reviews with Text

  • 100% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2019

Unmatched customer service! Super helpful articles. Every rep I've spoken to has been friendly and knowledgeable. (Emma helped us get SKUs up and running in no time, Evan was great with helping out with bundling SKUs properly) And the ShippingEasy website itself is simple to navigate and learn.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2019

Shippingeasy has been my favorite shipping program. I have been using them for over 5+ years at their beginning stages. The platform itself is easy to use and works flawlessly for my operations. Customer support has been amazing when I experience any issues. From easy chat support or phone call, shippingeasy will be there for you. They helped with integrations as well and everyone there is down to earth. Appreciate yall.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2019

ShippingEasy has a great customer support team, they are always there when you need them, and very friendly too!

Store

P.volve

Using app

11 months

Total reviews

4

Average rating

4.5

2 / 5 Share

April 1, 2019

It's a decently integrated app, but they try to implement too many features and don't do the basics well. Their rudimentary paste and parse address for a quick shipment fails horribly with even the simplest addresses. I've reported this issue several times and still no update after 6 months. A first year programmer could implement this feature more reliably! I would find something better for my complete business shipping solution.

Store

HYPOXIC

Using app

10 months

Total reviews

1

Average rating

2.0

5 / 5 Share

April 1, 2019

We ship over a thousand packages a week and I have never had anything but a great experience with their software and customer service. It's refreshing calling a company and getting a real person immediately. Highly recommend to anyone.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2019

I "chatted" with Matthew and Melody regarding some various tasks and they each AWESOMELY helped me through the steps! Very thourough, very personable (as personable as you can be through a chat page) and got my questions answered quickly! YAY! Shipping Easy rocks!

Using app

Almost 2 years

Total reviews

10

Average rating

4.9

5 / 5 Share

March 22, 2019

App effective at printing & shipping logistics. Support was amazing with helping to solve an obscure technical bug, Tom is fantastic.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

Great app! I've used shipstation, ship hero, and now shippingeasy and it's definitely the best for inventory management. Makes keeping track of inventory across multiple channels easy and streamlined. Shipping is easy and I love that I can dropship from Amazon FBA for website orders. Customer service is really helpful and quickly resolve any issues that ever come up.

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 20, 2019

So far so good! I have used both Ship Station & Shipping Easy and I would like to say Shipping Easy is currently my preference. The ability to connect or have quick 'Chat' assistance when connecting shipping or sales platform accounts is easy and the review based off of sales platform is also extremely helpful, especially when looking over your shipping overhead costs. I would recommend and would reach out to the app if I feel as though they are missing something that the brand needs to have a seamless shipping process.

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 4, 2019

Customer Success is very responsive and helpful! Chatted with Matthew today and he was very informative! Great experience so far!

Using app

Almost 3 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Jan. 30, 2019

Customer Service team has been quick to help with app features as our business changes. We are familiar with several shipping apps and thus far this one has best met our needs.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2019

Great app to keep track with all your channels! Great customer service! They are very helpful and very responsive.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2018

The app makes shipping much easier, and helps save some money. The customer support is excellent and really makes the app worth it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2022

I use this app to print all of my postage. Commercial Base pricing is as good as it gets- coupled with excellent tech support!!!!!! updated- 2022- Still loving the ease of shipping easy!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 5, 2018

Wow! Just WOW! This app truly is amazing with all that it can do to manage, sort, filter, and help you deliver with labels, shipping management and so much more. But the real secret (and amazing part) about ShippingEasy is their incredible support staff. You can talk to a real person. And everyone I've spoken with has been very competent and helpful... even for complex questions. They'll spend hours on the phone with you, if needed, to make sure you're successful with the app and what you need for your business. With folks I've spoken with like Isabela, Ray, and Emma, I've never left a conversation without problems solved and my business continuing to make money. Highly recommended.

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2018

Have used this app for year, best rates and so easy to use. I have looked into others but always go back to this. Customer service is great, thanks Matthew!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

ShippingEasy has been a terrific app for us, integrated with our Shopify store. Highly configurable, flexible, and powerful. Excellent onboarding and customer support.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2018

Our company loves this new app. It is so easy and user friendly. However, if you do have a question, the chat team is very friendly and knowledgeable and has a quick answer. Highly recommend this app.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 19, 2018

Seamless shipping app to help get my 50+ orders out a day for my small business. Great customer service. Thanks, Matthew

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

Their customer service is AMAZING. I needed assistance integrating from USPS to Fed Ex One Rate and they were SO helpful! They were very thorough, went through the whole process with me, and in the end everything worked perfectly.

Using app

About 3 years

Total reviews

3

Average rating

5.0