All reviews

Rating Breakdown

  • 5
    87% (526 ratings)
  • 4
    4% (23 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (38 ratings)
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5 / 5 Share

July 26, 2018

By far the best shipping company. I signed up with Caitlin a few years ago and she was a total rockstar she made it so easy for me to understand. I enjoy the chat support because I am always on the go. They are always so helpful and friendly. I actually spoke to Josh on chat this morning and he fixed my issue quickly and friendly. 5 stars just isn't enough for ShippingEasy

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2018

These guys are the best, easy return labels which is exactly what I wanted. Spoke with James and Bailey and they were both very very helpful, So glad to be able to talk to people!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2018

I've worked with four different individuals when I've called in for support (McKenzie, Bria, Micah and Ray) and all of them have been spectacular. We were very worried about setting up a new system, but Shipping Easy has truly made it "easy" to get this done. We've only been with Shipping Easy for a week (Stamps.com prior to that) but have found it to be intuitive and efficient. We like what we see to this point and the savings will more than cover the $29 monthly fee.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2018

I have been working with Corey from Shipping Easy for 2 years now and he is the absolute best! He always answers any questions I have and the Shipping Easy system has been the best thing for us as a 3PL as well! Thank you Corey and thank you Shipping Easy!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2018

Best Shipping software I found, so easy to use and has every item I need. Love it! www.frontporchcandles.com and www.diffusethatfragrance.com

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2018

Bailey was amazing and helped me right away with what I needed. Shipping easy customer service is by far the best on shopify!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2018

Really great customer support.. What great customer service. Highly recommend!

Using app

Almost 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

July 16, 2018

Just talked to Cory...he did a great job of walking me through the instructions. Solved my problem quickly Thanks Cory!! Love shipping easy...i used to use Stamps.com and it was nothing but trouble. Shippingeasy was a relief and easy to use after the Stamp.com app. experience

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2018

We are never disappointed when we need help. More company's should give this much attention to "GREAT" customer service. Thanks support team for all you do.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2018

So far so great! Since I’ve been on Shopify I’ve downloaded several shipping applications and each one I had to remove for various reasons like no phone support, lack of international shipping options, lack of inventory options, too expensive...etc etc This app is by far the best for all of the things I mentioned and so much more I highly recommend shipping easy

Using app

About 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

June 25, 2018

We have worked with Shipping Easy for almost 2 years and we will never use anyone else. We used a different shipping management system before this one and there is NO comparison. Corey is AWESOME and has helped me numerous times because I am just an average Joe who has lots of questions! They never make me feel stupid and always answer my questions! Anytime we call their Customer Service line, we always get a live person and their customer service team is phenomenal! We LOVE working with this company and their awesome team! You will NOT be disappointed if you go with Shipping Easy! No sense in even trying anyone else. I did that for you already :) Tiffany

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2018

The ONLY place you need to go for your e-commerce shipping solutions needs. Terrific support, live agents to assist with shipping issues, easy application, great features...everything is there. All you need to do is set up and ship. Their account managers are awesome and Bailey has always been there is assist us when needed plus enhance our shipping tools to make it even easier to ship...Bailey is very knowledgeable and a great person to work with anytime! You do not have to think about this app...this is a must do for your e-commerce shipping needs...get it, you will NOT regret your decision!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 20, 2018

Excellent, Excellent, Excellent! Thanks Emma! She was so quick to offer a solution and her assistance with my issues printing that I don't think I even fully explained the issue to her but she totally understood. I found that she was super eager to help resolve my issues. She was amazing. Thanks again!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2018

Great features and great support. We've been using them for fulfillment for a number of years, and just started using the new features like inventory management, which has been a great time saver vs. previous manual methods of allocating orders, doing purchase orders, etc. Support is excellent, almost everyone I get on the phone is friendly and knowledgeable and gets to the root of the problem quickly. Some of the newer features have a bug or two, but they usually get resolved in a reasonable time frame.

Using app

About 1 year

Total reviews

1

Average rating

5.0

2 / 5 Share

June 20, 2018

I had high hopes for this. I used this for about 6 months and pulled the plug. The interface is very, very unfriendly, like staring at an M. C. Escher lithograph. We tried it in hopes of saving a few percent on the shipping, but the lost productivity of battling the interface whenever you want to do anything ultimately made it a net loss for us. If you ship a lot it might be worth it to learn the interface... but at about 50 or so packages a week – what we ship – the super simple, clean and easy Endicia app is a much better choice in my experience.

Using app

5 months

Total reviews

1

Average rating

2.0

5 / 5 Share

June 5, 2019

We have always had great customer service from Shipping Easy! I have always found them to be incredibly friendly and helpful! However, I recently had a snafu that I needed help with and Melody was amazing! Not only was she kind, but she walked me through every step making a difficult task so much easier! Thank you so much!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 10, 2018

I have been using ShippingEasy for a long time. I'm impressed that when you call with a question a real USA based agent answers the call. That rep usually can answer and resolve an issued without having to be transferred. GREAT SERVICE!!!!!!!

Store

Ohgenie

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2018

We've recently switched from a much more expensive system to shipping easy and are super please so far with how things are working. The customer service team is always available and super helpful, especially Matthew and Isabel- thank you! Being able to integrate multiple stores is helping to keep our business running smoothly

Store

Joyfill

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2018

This works so well, and was an excellent way to move away from Filemaker. I'm not the most software savvy person out there, and every time I get confused, or need help, they are always happy to do so, and take time with me and are very patient, until I am up and running. Great customer service, and product.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2018

Well all I can is that Josh Saved the day! I noticed that some of my customers did not show ship delivery and Josh saved the day. He made worry go away by listening as well as understanding and getting involved. He should be a personal concierge for SHIPPING EASY! I LOVE HIM AND HE RESPECTS FOOTNANNY! Gloria Williams Owner

Using app

Over 2 years

Total reviews

2

Average rating

5.0