ShippingEasy
ShippingEasy for Shopify -
Rating
4.5
feedback
602
chart
#615
All reviews
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May 4, 2018
Following a national TV experience we went from Shippo to ShippingEasy. We simply had to to handle the HUGE jump in order volume. And I'm glad we did. ShippingEasy makes it super easy to batch print large numbers of orders at once with a single click. And their customer service is off the charts. Cory patiently answered all of my questions and actually did a lot of the work himself, ensuring everything went smoothly. I highly recommend!
April 16, 2018
Had an issue with printing labels and the representative knew exactly how to solve the issue! Great, Quick, Fast Service! Thanks, Cory.
April 12, 2018
We have just started using Shipping Easy and the customer service that I have received over Chat with Matthew Fox and Bailey, and Adrienne at the call center was AMAZING! They made navigating this new system a walk in the park. I am grateful! I'll recommend Shipping Easy to any business. It's hard to find great customer service, thank you for all your hard work!
April 10, 2018
Shipping Easy is a breeze to use! I love the way it's set up. Syncing your online store is a cinch, and even syncing multiple stores is no problem. Beyond the user friendly app and the features is offers, the customer service is out of this world! There just isn't an issue they aren't able to help you with. :-) Highly recommend to new business owners and established as well. Taylor has helped more times than I can count, and Melody has been great too! Thanks so much SE Team! Rebekah | Old World Kitchen Jonesville, Virginia USA
March 23, 2018
So far, everything has been smooth! The app speeds up our fulfillment process and saves us money. Plus the all-star customer service team is just a call away to talk me through the process and fix any user errors I am experiencing, shout out to Bailey! 10/10 recommend.
March 8, 2018
This app has been a lifesaver for me! It really speeds up the shipping process and their customer service is top notch! Bailey has worked with me in getting everything set up and has been a HUGE help! If I ever have a question or concern I simply chat or call in and they are right on it. I definitely recommend this app!
March 2, 2018
this is the worse app on the market. Go to print out labels and prints out other customers labels. Terrible
Feb. 26, 2018
Great customer service. Salesman sold me on functionality that I said is necessary and unfortunately this software does not have it.
Feb. 22, 2018
These guys answer on the first ring. You can not beat the support. Highly recommended.
Feb. 12, 2018
Jessica G. AWESOME!!! This company knows how to grow and scale. I had a phone appointment Re: their Marketing Feature on Shipping Easy. I was blown away how easy it was to set up all sorts of auto-emails for each of my shipping easy store separately. Now I can follow up on all of my customers with separate auto-emails for each store. This marketing is a winner for everyone who is looking to get it all done within 1 APP ONLY- the Shipping Easy ONLY!!!! TIME SAVER!!!! ALL IN 1 PLACE!!! LOve the customer support....always had a great experience...this is a #1 shipping and marketing company for my business...THANK YOU!!!!! GO ShippingEasy, keep up good work!!!!
Jan. 23, 2018
We've been using Shipping Easy for about 6 months. Any frustrations I had initially were simply due to Amazon's restrictions on 3rd party apps, which is not the fault of Shipping Easy...and really no big deal now that I understand the intricacies of Amazon. The customer support is AWESOME (thank you, Shaquel)! The system is robust and we are now using it with our Shopify account, which seems to be very streamlined. I noticed someone mentioned they cannot create pdfs, but we print pdfs with Shipping Easy all the time and it works great. I've only seen Shipping Easy go down one time in 6 months, but they seemed to recover quickly and it did not affect our shipments being processed in time (I'll admit, it was a little stressful at first, but resolved in time). Shipping Easy also does regular updates to improve the system and respond to customer suggestions, which has been great! They mentioned that they update coding on a weekly basis. I am happy with the program and excited about the potential once I learn how to use all of the features.
Jan. 23, 2018
ShippingEasy is great but definitely does not have anything. A few things I don't understand - why can you not just download a shipping label and not print it? Frustrating when I am trying to send to a customer. Similarly, you cannot download a PDF of the orders you are trying to print before printing. Their customer service is very accessible, but I agree they do tend to place blame on external factors. They are always very nice and problem is solved quickly, but I do feel like we have to call a lot. Overall, more features than our previous shipper (GoShippo) and for now it is working for us.
Dec. 15, 2017
Not a reliable service for a business that needs to do a lot of shipping. The system crashes all the time and at key moments when you need to ship items to customers, the service doesn't work. Also, unless you pay for a subscription, forget about getting any help.
Dec. 7, 2017
I have been using Shipping Easy for a couple of years and have it integrated into my Shopify store. It works seamlessly with the order system so that I never actually have to log into Shopify. My orders push directly to shipping Easy and I fulfill them directly from the shipping software. Clyde Bryan and the other customer support techs at Shipping Easy are friendly, knowledgeable and helpful. I highly recommend this app if you are fulfilling your own orders.
Dec. 6, 2017
I think it works great. It seems a little bit complicating, but not too difficult to use it.
Dec. 4, 2017
These guys are AWESOME! Clyde was a world of help to my 1300 pending orders. Amazing customer service, unlike any other. Highly Recommend!
Nov. 21, 2017
Completely blown away by Shippingeasy's customer service! I was lucky enough to get help from Clyde and Bryan today! They absolutely killed it. So friendly and super kind. They helped solve my printing issue with ease. I love knowing they are a phone call away. No operator options, just directly linked to amazing SE employees! Keep up the stellar work, Clyde and Bryan! :)
Nov. 17, 2017
Shaq was amazing! She was patient and funny, and clearly knew how to help me. I am grateful for her help.