All reviews

Rating Breakdown

  • 5
    86% (291 ratings)
  • 4
    4% (14 ratings)
  • 3
    2% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    7% (23 ratings)

Reviews with Text

  • 100% (338)
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1 / 5 Share

Nov. 8, 2014

Shipping Easy was a perfect service for many months, then in the last 4 weeks they seem to have fallen apart. After an overnight "update" our templates were corrupted, our logo was distorted, some information went missing from out packing lists, and every time they try to fix it something else goes wrong. It's been buggy for 4 weeks now, and even with repeated calls and hours on the phone with their support people, they can't seem to fix the system. Lately they have been failing to update our Shopify store when orders ship, and on the packing lists we see "Liquid Error: wrong number of arguments (1 for 2)" which is ridiculous. We're getting ready to swtich...we can't put up with this anymore.

Using app

9 months

Total reviews

2

Average rating

1.0

5 / 5 Share

Nov. 5, 2014

I rarely writes review.... However, kudos must be given to Shipping Easy! I've been using Shipping Easy for over a year now and it's .... easy. All of my orders from Shopify are synced seamlessly and my customers are immediately updated when I complete a shipping label. We take in-person orders and having the Manual Option at no additional charge is awesome! I have the option to add my Etsy account as well for a small monthly fee. If you don't use Shipping Easy yet, you should. Thanks for making a great app!

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2014

Where have you been all our lives?! =) We love Shipping Easy! Before we used USPS Click n Ship and had to manually enter EVERYTHING! Plus we could only ship Priority mail from home. We'd have to go to the post office and stand in line to do our 1st class/media mail shipments. But NOW shipping easy lets us do everything from home!! It is FANTASTIC! Super easy to use too! Thank you Shipping Easy for helping this non profit be more efficient!

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 17, 2014

Excellent customer support! Very prompt in their replies!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2014

We started using ShippingEasy a little over a year ago. I've always loved how easy it integrates with Shopify to import orders and fulfill them. Over the last year, they have also made a ton of improvements that have helped make international shipping and customs labels very easy too. Their best feature though is their customer service. ShippingEasy support is always quick to respond if I have a problem or a question and they have always been extremely helpful.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2014

I have used this for over a year now - saves so much time on producing labels couple of clicks and I am done!! The staff are great if I have had problems - very quick to answer my emails and follow up to make sure everything is working as it should be...

Using app

Over 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

Sept. 2, 2014

We LOVE Shipping Easy! Moving from stamps.com to Shipping Easy is one of the best decisions we've made in 2014. Their user interface is super easy to learn and their support is responsive and informative. Great product!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2014

ShippingEasy is just fantastic. The product is far superior to any I've used, and that includes ShipStation, Dazzle, Stamps.com, and a couple others that I've blocked from memory. Incredibly easy to ship packages. Custom rules makes it so that once orders are received, they can automatically be processed based on settings you've made. So if one of your items is always shipping Priority, you can make it so a label is auto-printed that exact moment with a Priority label and correct weight/address info. The customer support is superb, and the main reason I switched from ShipStation. ShipStation support took forever - it would usually take about 10 minutes before I could get a hold of anyone. There's always someone ready to talk to me on ShippingEasy, and they go above and beyond. I was having printer problems through no fault of theirs, and they spent a good chunk of time setting me straight. ShippingEasy is the most used app in my store. Make it easy on yourself and just pick these guys for your shipping needs.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2014

Just a brilliant app, and it saves us so much time, effort and consternation. It even auto-generates the right international Customs forms, and lets us easily customize them on the fly (USPS Priority Mail International). A "no-brainer."

Using app

8 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 28, 2014

Excellent app and works great! I highly recommend it if you do a lot of shipping. It really smooths out the process with a few simple clicks.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2014

Integration with our Shopify site was absolutely trivial. The workflow to shipping is automated and clear as can be. Postage rates are excellent. I don't think I could have wished for a better shipping match for my shopify store!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2014

We have been using this app for a while now and love it! It's very convenient, easy to use, and the customer service has been absolutely on point. They are always so helpful in answering any questions we might have and finding easy and quick solutions for problems that arise.

Using app

11 months

Total reviews

2

Average rating

3.0

5 / 5 Share

July 24, 2014

THE BEST SHIPPING APP IN ALL EXISTENCE! LOVE IT!!!

Store

Ok Sock

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2014

The combo of Shipping Easy + a Dymo 4XL label printer is a life changer for any store owner shipping a physical product. It has cut our fulfillment process from the bane of our business to a manageable, hour per week process. Shipping Easy get's the job done and has all the necessary features, but what sets it apart for me is the customer service. Every time we've had an issue or question we've received an immediate reply or phone call to keep our business moving. Further, every one of these customer service interactions represents the way other companies should be handling their service - friendly but efficient and solution oriented.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2014

We absolutely could not be where we are today without Shipping Easy. They have allowed us to grow from a small company shipping a few hundred orders a year to now shipping thousands. The name says it all, everything is so EASY! No more manually entering address and the savings on shipping has been fantastic! I can't say enough for the customer service, they have been curtious, helpful and extremely responsive. If you're looking for a shipping solution to integrate into your Shopify store look no further, Shipping Easy is the way to go!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 30, 2014

We had a subscription and shipping period wherein we got over 10,000 orders from all over the world. Without the hand-holding and amazing help from Shipping Easy, I don't know what I would have done. And every time I check in again, they're done something to improve the experience. Very flexible and terrific customer service, and saved us LOTS of money and time. Highly recommended for high volume shipping!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2014

Shippingeasy has been great for our iPhone Wallet Case Store http://thejimmycase.com/ I tried a couple of competitors. Their prices were too high for the volume of business we were doing at launch. Shippingeasy is super-easy to set up and run.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 4, 2014

Awesome app! Such a timesaver!! The picking lists seriously are the best thing ever. Highly recommended!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2014

Shipping Easy is incredible! Everyday I use it, I love it even more!! And just when I think it's perfect, they introduce something new that makes my life even easier!!! We have been using it for about a year now and it has saved us soooooo much money on express shipping and one of our employees quit and we didn't even need to replace them because shipping easy saves us so much time. I love love love it!! Thank you shipping easy! Amy The Dog Perk Corp.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2014

ShippingEasy is amazing!!! I've used OrderCup before and ShippingEasy is by far a much more superior product. It helps my company to save so much time processing online orders. I'm constantly impressed by their extremely responsive customer support and the level of detailed product knowledge of every representative I've ever dealt with there (via phone and chat). And they are constantly making updates based on customer feedback. This is a great solution and company!!!

Using app

5 months

Total reviews

8

Average rating

5.0