All reviews

Rating Breakdown

  • 5
    60% (74 ratings)
  • 4
    10% (12 ratings)
  • 3
    5% (6 ratings)
  • 2
    4% (5 ratings)
  • 1
    21% (26 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 11, 2020

I love Shippit!! They have the best customer service and the best pricing. Wouldn't use any other shipping app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind review! We're delighted that you love our platform. <3

5 / 5 Share

March 11, 2020

Since switching to Shippit from Sendle we couldn't be happier. Customer service is prompt and they solve things quickly.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the review Diabetes Kitchen! We're working hard. 💪

5 / 5 Share

March 11, 2020

As a software platform, Shippit has excelled all other shipping platforms we have used for our small business. The shipping rates have improved for our customers, we have less abandoned checkouts, and our online sales increased by more than 100% in one month - all thanks to switching to Shippit! I have not found any interface more simple and time-saving than Shippit. Selecting from your saved ctn types or creating a new one, to printing out labels - it's an absolute breeze. Everything is very smooth and logical. The support we have received has been great too - a real person, with quick response time! All they need now is a courier to compete with their Couriers Please and Fastway services!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the review! We're glad you love our platform and are working hard to integrate with more couriers to provide you with more options.

5 / 5 Share

March 11, 2020

Love using Shippit! We have used many shipping platforms in the past and Shippit provides the best UI we have seen so far and customer support is great.

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for the review Luxe Bouquet. We're glad that we're providing a great product and service for a GREAT business!

5 / 5 Share

March 11, 2020

Shippit is so easy to set up and use. The support is fantastic - whenever I have had to contact them, they have been on it and fixed any issues.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the review! We appreciate it. :)

5 / 5 Share

March 11, 2020

The integration with shopify makes shipping super easy! Using the chat function with customer service has also been a great experience too

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the feedback circlehome! It makes us happy that we're able to provide a product and service you love. Have a great day!

5 / 5 Share

March 11, 2020

I've tried alot of apps and integrations to sync up with Australia Post and Shippit has been the best. It allows us to easily print labels and auto update tracking information back into Shopify

Using app

11 months

Total reviews

5

Average rating

4.8

Developer Reply

Thank you for the review! We're glad you like our integration with Shopify! :)

5 / 5 Share

March 11, 2020

I love this app. So easy to use and quickly organised couriers. Very handy with a large quantity of orders.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're glad we're providing a service and product you love. :) Happy Shipping!

5 / 5 Share

July 26, 2019

Shippit provides excellent rates but also allows you to bring your own contracted shipping rates. Getting all the configurations right can be a little tricky but Aaron in support is absolutely amazing. He truly went above & beyond to work out the best possible personalised solution for my new Shopify store. He researched Shopify capabilities on my behalf to get the best possible outcome. Aaron is patient, creative, thoughtful and a real asset to the Shippit team. Thank you for your help Aaron.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2019

Aaron was a real professional when it came to sorting my shipping problems out. he communicated clearly without using tech jargon. thanks again Aaron.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2019

Amazing customer support. Special thanks to Aaron who was troubleshooting a problem that wasn't caused by Shippit on a public holiday. Streamlines our fulfillment process.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 12, 2019

Shippit is now an integral part of our shipping strategy. It's very simple to use and I am about to implement it for 3 more websites.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2018

Shippit is excellent! It has cut down order processing considerably in the Beserk office and sped up the packing process. We would be lost without Shippit and highly recommend it to all businesses who are looking for a shipping solution. :)

Store

Beserk

Using app

Over 1 year

Total reviews

17

Average rating

4.9

5 / 5 Share

Nov. 21, 2018

Having Shippit is like having an extra customer service team! They are always on hand to help with any queries and the whole platform gives us plenty of delivery options which we can take advantage off.

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 19, 2018

This app has really streamlined our shipping and saved us a lot of time away from manually fulfilling customer orders. It is a must use for anyone running an eCommerce business. They also have very competitive shipping rates that are normally not available to small businesses with smaller trade volumes. Finally they have an extensive network of couriers and postal agencies and this is only growing larger from my experience with them.

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 16, 2018

This has streamlined everything for us and made shipping so much easier. Both for our warehouse and our customers. A must have.

Store

DRNKS

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2018

We are using Shippit for all our deliveries from the beginning. It has been an economical and convenient option for our business as we have heavyweight products. So far we do not have any issue with apps and delivery companies. Additionally, they provide excellent service, for us, Dion has been a great help. I would highly recommend Shippit to others who want to cut the cost in shipping.

Using app

5 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

Cools Club uses Shippit everyday to deliver our online orders, gifting & promotional packs. The integration is seamless and we never have to worry about the process. Everything is easier with Shippit <3

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

We use Shippit to deliver all our online sales and it has been so easy sending out packages. Shippit integrates with our Shopify site - too easy!

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 15, 2018

Shippit has been awesome for us. Being a relatively small business but also trying to scale we needed a quick & efficient way to ship products. Shippit makes it so easy & we have managed to decrease our Pick/Pack/Dispatch time by half. Although there are a couple of issues that we have experienced along the way, the customer service team is awesome with assisting and getting issues troubleshooted for us as quickly as possible. They are also wiling to take on feedback & make changes to customers needs which is awesome. We have also been able to ship from our stores which has been almost seamless. Would recommend to anyone.

Store

Mocha

Using app

Over 1 year

Total reviews

2

Average rating

5.0