All reviews

Rating Breakdown

  • 5
    76% (419 ratings)
  • 4
    5% (30 ratings)
  • 3
    3% (17 ratings)
  • 2
    3% (14 ratings)
  • 1
    13% (72 ratings)
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5 / 5 Share

Jan. 25, 2018

I absolutely love using Shippo! I appreciate how easy and simple it is to use. At first I came across small issues, which was easily fixed by contacting customer service. They responded really quick, and they fixed the problems that I had. This app is a lifesaver. If you are running an online business, you definitely need this!

Using app

About 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 17, 2018

Easier to just print from Shopify of your selling platforms than using Shippo. Not a bad service, and only $0.05 extra charged on per label but over all I do not use it anymore, good to keep installed as a back up though should you have need for it. https://www.ArtisanBound.com

Using app

About 1 year

Total reviews

8

Average rating

3.8

5 / 5 Share

Jan. 13, 2018

Works perfectly. Does exactly what it says.

Using app

9 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Jan. 9, 2018

GET A PHONE # OR CHAT SO PEOPLE THAT NEED TO SHIP PACKAGES RIGHT AWAY CAN GET A HOLD OF SOMEONE TO HELP. SUPPORT ON LINE DOESN'T ANSWER QUESTIONS ADEQUATELY.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Jan. 8, 2018

Rubbish app, claims to have more carriers then it really does.

Using app

7 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 6, 2018

Del Francis Jewelry understands the importance of order tracking! Always tracked and insured by us. Your happiness is our goal! Enjoy your new jewelry! You deserve it!! www.delfrancisjewelry.com Thank you goShippo!

Using app

Over 1 year

Total reviews

17

Average rating

5.0

5 / 5 Share

Jan. 5, 2018

Great app, friendly support, highly recommend! -Lauren laurensallpurpose.com

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2017

Very convenient, fast responses to customer service. No reason to look for another shipping app.

Using app

9 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 15, 2017

The packing list has incorrect details. It shows negative amount on the unit price.. duhh? Been 3 weeks raised this issue multiple time. Nothing on it yet. Disappointing.

Using app

About 1 month

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 15, 2017

I've been using it for one evening. Things I like: USPS prices. The cost for USPS labels on Shopify have always equaled USPS prices on Amazon, penny for penny. Thus, I never thought it was possible to get USPS prices any lower....but I was wrong. Shippo's cost for USPS labels is SIGNIFICANTLY lower. Another thing I like is that Shippo can print (optional) the order number on the label. -------------------------------------------------------------------------------- What I don't like: I wish they didn't print the date on the label. It's not necessary. Nobody else does. Problem is, sometimes my post office complains if the date is off by 1 or 2 days....but that's doesn't mean it's not worth 5 stars. You can't enter the pkg weight as pounds and ounces....only decimal. My scales all read something like 3 lb 7 oz. What's that in decimal? Heck if I know....3.3? 3.4? I dunno.... I'm having some difficulty getting my own UPS account attached, but I think that's my issue, and not Shippo's. We'll see how well they work with resolving this with me....but for now....this app is 5 stars.

Using app

About 9 hours

Total reviews

12

Average rating

3.4

5 / 5 Share

Dec. 14, 2017

Have been using Shippo for quite sometimes. It is easy to use, syncs with Shopify no problem, and the customer service is excellent. Will keep using Shippo and would recommend it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2017

Definitely a must have for bulk creating your shipping labels. The commercial shipping rates are pretty good, but Shopify own shipping label rates are even better for USPS (if you use it and are okay with fulfilling orders one at a time). It is extremely user friendly and onboarding any employee to create labels is easy. A must have for sure for your shipping needs.

Using app

About 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2017

Shippo has been a great tool for us to help with shipping. I recently ran into a snag, and Amanda from support quickly took care of it for us.

Using app

8 months

Total reviews

2

Average rating

5.0

3 / 5 Share

Dec. 8, 2017

The interface is very easy to use, but the rates are mediocre compared to other apps, I am using XPS for my shipping now, the rates are much better. They get 3 stars for being easy to reach and good customer service, seem like good people over the , hopefully the rates will reflect it someday.

Using app

21 days

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 7, 2017

AMAZING!!! SO MUCH BETTER THAN SHIPSTATION!!!!!! I've been using shipstation with constant headaches - error messages, issues with the carrier integrations... I am so happy I took the time to make the switch!!! Could not recommend Shippo enough. It's such a refreshingly simple and intuitive interface. It has all the features and auto-filling you need to make the whole thing run smoothly. If there's one thing I'd change, it would be better ways to combine or split shipments - this is commonplace and the 'help articles' recommend workarounds, not real solutions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2017

Easy to use and great shipping rates!

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 5, 2017

I recently launched an e-commerce business on Shopify and installed the Shippo app to help get a handle on all of the variables associated with shipping products. It has been AMAZING so far - its everything a vendor needs to get a grip on shipping. The customer service would get SIX STARS if I could give it. Paul - www.Over-box.com

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2017

Highly recommend this application!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 29, 2017

User-friendly platform, great integration with Shopify, discounted shipping, and awesome customer support! What more could a gal ask for?? :) Shippo has been the only shipping app I have used and I don't see myself changing any time soon!

Store

Rollick

Using app

Over 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

Nov. 27, 2017

We absolutely love how Shippo simplifies our shipping process. This is one of our most important apps. Customer service is amazing. Definitely recommend Shippo!

Using app

Over 6 years

Total reviews

5

Average rating

5.0