Shiprocket: eCommerce Shipping
Grow your business faster with a trusted eCommerce partner
Rating
4.2
feedback
650
chart
#295
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
-
Less than a day
1%
-
Less than a month
8%
-
Less than a year
50%
-
More than a year
34%
Reviews Summary
The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include the user-friendly interface, reliable tracking, responsive support team, and seamless integration with Shopify. Users appreciate the ease of managing shipments, multiple courier options, and the efficiency brought to their logistics processes. However, negative reviews mention issues such as poor delivery service, unauthorized charges, delayed deliveries, false updates, and lack of accountability. Some users also expressed frustration with weight disputes, missing parcels, and unresponsive support.
Highlights
Review RSS Feed
All reviews
Jan. 29, 2026
The app charges quite a lot for discrepancies. However, the manager I work with, who assists me with queries and helps resolve issues, does an excellent job. The above rating is based solely on the app and the charges it applies, not on the manager’s support or performance.
Jan. 29, 2026
our customers received their orders on time through Shiprocket. Packaging was secure and delivery experience was smooth. Reliable service for e-commerce deliveries.”
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