Rating

4.3

feedback

700

Reviews

chart

#256

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    1%
  • Less than a month
    9%
  • Less than a year
    50%
  • More than a year
    36%

Reviews Summary

The reviews for the Shiprocket Shopify App are overwhelmingly positive, highlighting the app's seamless integration, efficient order management, and reliable shipping services. Users appreciate the in-cart upsell and cross-sell functionality, customizable cart design, and the impact on conversion rates. The app is praised for its user-friendly interface, quick order syncing, smooth shipping and tracking processes, and the availability of personal assistance from account managers. Customers also mention the excellent customer service provided by specific account managers, such as Asima, Rishika Syal, Vishal, Shreya, and more, who have been instrumental in resolving queries and providing support.

Highlights

Positive aspects highlighted include seamless integration, efficient order management, reliable shipping services, customizable cart design, impact on conversion rates, user-friendly interface, quick order syncing, smooth shipping and tracking processes, availability of personal assistance from account managers, and excellent customer service.
Specific account managers like Asima, Rishika Syal, Vishal, Shreya, and others are mentioned for their exceptional support and assistance in resolving queries.
Some users mention minor communication issues or delays in updates, but overall, the app is recommended for its ease of use, reliable service, and helpful customer support.

Rating Breakdown

  • 5
    70% (492 ratings)
  • 4
    8% (56 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (8 ratings)
  • 1
    19% (135 ratings)

Reviews with Text

  • 97% (675)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

March 18, 2026

VERY BED EXPERINCE

Store

Braymil

Using app

8 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear Seller! We sincerely apologize for this experience. Please be assured, we will ensure your concerns are addressed and resolved. We will connect with you shortly in this regard. ~ Team Shiprocket

5 / 5 Share

March 18, 2026

We’ve been using Shiprocket from day one. The interface is easy to navigate and the range of features makes it extremely helpful for young brands like ours, while still being robust enough for brands that are scaling. What we’ve also really valued is how responsive the Shiprocket team is whenever support is needed. It has made managing our operations and fulfilments incredibly easy, which means we don’t have to get caught up in backend complexities and can genuinely focus on growing the business. Overall, Shiprocket has been a reliable shipping partner in our journey, and I would highly recommend it to any e-commerce brand, whether you’re just starting out or already operating at scale.

Store

Aranqa

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2026

Azhar helped me pickup my parcel on time. Kudos to the shiprocket team

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2026

Great experience, personal assistance via account managers always available.

Store

NANAKI

Using app

5 months

Total reviews

2

Average rating

5.0

All reviews

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