Rating

4.3

feedback

699

Reviews

chart

#282

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    1%
  • Less than a month
    8%
  • Less than a year
    51%
  • More than a year
    36%

Reviews Summary

Shiprocket is highly praised by ecommerce merchants for its seamless integration with Shopify, quick order syncing, smooth shipping and tracking processes, and excellent customer service. Users appreciate the ease of use, reliability, and efficiency of the platform. Account managers like Asima, Rishika Syal, Vishal, Shreya, and Sakshi Joshi are highlighted for their exceptional support and responsiveness in resolving queries and issues. The app is commended for streamlining dispatch, improving customer confidence, and providing a hassle-free shipping experience. However, some users mention occasional delays in order sync and communication issues, but these are usually resolved promptly by the support team.

Highlights

Seamless integration with Shopify
Efficient shipping and tracking processes
Excellent customer service
Reliability and ease of use
Responsive and supportive account managers

Rating Breakdown

  • 5
    71% (494 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    19% (133 ratings)

Reviews with Text

  • 97% (673)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 17, 2026

Great experience, personal assistance via account managers always available.

Store

NANAKI

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Easy to use app orders sync quickly shipping and tracking work smoothly good option for shopify sellers in india

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

Shiprocket has been a complete game-changer for me when it comes to logistics for my Shopify store. It is completely seamless and has made a huge difference in the shipping process for us. But what has been the most impressive part of the experience has been the customer service. A huge shoutout to Asima, who has been absolutely amazing. She has helped me through every single step of the way.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2026

As a retail saree business owner handling online orders, Shiprocket has helped us streamline dispatch and improve customer confidence. Tracking and automated updates reduce follow-ups, and in our case the backend support team was responsive and helpful. Overall, a reliable logistics partner for scaling a saree business beyond local deliveries.

Store

Ashima

Using app

Over 5 years

Total reviews

1

Average rating

5.0

All reviews

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