Shiprocket: eCommerce Shipping
eCommerce Shipping In India And Worldwide
Rating
3.8
feedback
684
chart
#89
All reviews
Rating Breakdown
Review RSS Feed
Dec. 13, 2023
Tushar guided me in very good way and solved my problem in one go. good customer support.
Sept. 20, 2023
It is a wonderful experience with Shiprocket staff (Ms/Mrs Palak). I get timely responses from the support team. Highly recommended ShipRocket. It is the best platform for entrepreneurs looking for growth for their business
Sept. 9, 2023
I was facing some issues as a new seller, got a call from Mr. AARAV for shiprocket team he really helped me to solve my issue. Overall a good experience.
Aug. 21, 2023
I had a problem with my payment setup, and a person named Arav helped me patiently until the issue was fixed. Great service!
July 8, 2023
Yashika patiently worked with me and walked me step by step with the integration. Hopefully, all is well with my Shopify store, and hope to have my business up and running soon.
June 26, 2023
Hii palak thanks for supporting me and for resolving this my problem and Hope the same shall be reflecting in future too
June 23, 2023
My order were not syncing to the shiprocket i called them and it took around 3 day to solve the problem the agent was yashika who helped me to get back to the track. but this problem might've done faster so yeah i little more speed would be appreciated.
May 23, 2023
(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star. (Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team. Such a waste of time. If shiprocket is checking this review, i anticipate a call back. (First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.
April 18, 2023
Good service and well trained customer support, Recommend the service to others. Great work! Keep up.
March 26, 2023
Keep checking connection and making sure that it is all working perfectly. Amazing support team and amazing logistics! Boon for an entrepreneur with low tech knowledge and amazing to boost ecommerce.
March 16, 2023
Easy and convenient overall experience is good, using from last 2-3 year no issue till now.
March 14, 2023
Great platform. Smooth deliveries and helpful staff. Great for shipping in India. Greatly helped with my business.
March 13, 2023
good app for easy shipping and easy integration. but I had some bug here and there but it dose the job so it's ok
March 10, 2023
sERVICE IS GOOD BUT WITH FEW PARTNERS LIKE EKART HAVE WORST EXPERIENCE. SHIPMENTS GET DELAYED AND THERE IS NOTHING THAT SHIPROCKET DOES
March 7, 2023
Shiprocket is very useful for people running online businesses. Although the app can definitely have some more improvements to make,I find that the Shiprocket team has been very active in taking feedbacks and eager to make improvements which is a good thing. Thank you Shiprocket
March 5, 2023
Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon
March 5, 2023
Shiprocket makes shipping very easy and affordable. It is the best platform where sellers can reach their customers all over India.