All reviews

Rating Breakdown

  • 5
    67% (403 ratings)
  • 4
    8% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (7 ratings)
  • 1
    22% (132 ratings)

Reviews with Text

  • 97% (581)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 10, 2025

Ship rocket has been an amazing platform for handling our shipments smoothly and efficiently. The interface is user-friendly, tracking is accurate, and delivery timelines are reliable. Their support team is responsive and always ready to help. We’ve been using Shiprocket for quite some time now, and it has truly made our logistics and shipping process hassle-free. Highly recommended for any business looking for a dependable shipping partner!

Using app

Over 3 years

Total reviews

5

Average rating

4.0

Developer Reply

Dear Seller! We sincerely apologize for the unpleasant experience. Please allow us to look into the matter. Please be assured, we will connect with you shortly in this regard. ~ Team Shiprocket

4 / 5 Share

Oct. 4, 2025

good website for maanging logistics

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 3, 2025

We’ve been using Shiprocket for 2 years now, and it has made our shipping process much smoother. The platform is easy to use, integrates well with marketplaces, and provides multiple courier options at good rates. Tracking and order management are also very convenient. While we’ve faced occasional weight disputes and small delays, overall the service has been reliable and supportive for our business growth.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 2, 2025

Shiprocket has made my shipping process easier with smooth Shopify integration and multiple courier options. Sometimes support takes time, but overall it’s reliable and cost-effective

Using app

About 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

June 25, 2025

Shiprocket has really streamlined our shipping process—faster dispatch, real-time tracking, and reliable courier options all in one platform. A real game-changer for our e-commerce operations

Using app

8 months

Total reviews

3

Average rating

4.3

Developer Reply

Dear Seller! We apologize for the inconvenience caused. Please be assured that we are looking into the matter and will connect with you in this regard soon. ~ Team Shiprocket

4 / 5 Share

Feb. 5, 2025

I had an issue with one of my packages, and I’m really impressed with how quickly and efficiently the Shiprocket team helped resolve it. Their customer service is outstanding—helpful, eager, and attentive to solving problems. I’m really grateful for their support throughout the process. Shiprocket continues to provide excellent service, and I highly recommend them for anyone looking for a reliable and responsive shipping solution!

Store

Triyana

Using app

2 months

Total reviews

1

Average rating

1.0

Developer Reply

Dear Seller! We are sorry for the inconvenience that is caused. As we discussed, we have sent you an email with the details, kindly check. ~ Team Shiprocket

4 / 5 Share

Dec. 5, 2024

It's the best shipping platform, very convenient and the managers are also very helpful, they always try to solve any problem asap. Must recommended.

Store

Auory

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Dec. 3, 2024

Good app for shipping, has easy integration and services

Using app

10 months

Total reviews

2

Average rating

3.5

4 / 5 Share

Dec. 2, 2024

Shiprocket has been instrumental in transforming our order fulfillment game. Their platform is intuitive and the customer support is top-notch. We've scaled efficiently with their streamlined logistics. Kudos to the team for helping brands like ours deliver not just products, but experiences. Highly recommend!

Store

PRDGY

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Dec. 2, 2024

speed of app is good , my manager is to humble to resolve our issues

Using app

Over 1 year

Total reviews

3

Average rating

3.7

4 / 5 Share

Dec. 2, 2024

Good App. Helps ship products seamlessly with realtime visibility and least tech integration.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 30, 2024

Good Servive.

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 29, 2024

Amazing Shipping Partner for Our Business Shiprocket has made managing our deliveries so much easier. The platform is simple to use and integrates smoothly with our store, which saves us a lot of time. Their range of courier options helps us choose the best service based on price, delivery speed, and reliability, making logistics a breeze. The tracking system is excellent, and the dashboard is very user-friendly, allowing us to keep track of shipments and update our customers easily. Their customer support team is also very helpful and quick to resolve any issues we’ve faced. Overall, Shiprocket has been a reliable and efficient partner, helping us deliver a better experience to our customers. Highly recommended!

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 26, 2024

I have been using Shiprocket’s platform for quite some time now. While I have faced some challenges with timely deliveries, the team has been responsive and proactive in addressing and resolving these issues promptly.

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 24, 2024

Been working with them for over 8 months now, and feel Shiprocket is the best option for New Sellers across India. Smooth Integration , quick and responsive Support Team.

Using app

9 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 23, 2024

Shiprocket is easy to use and offers good courier options, The platform itself is quite user-friendly, and I appreciate the wide range of courier partners and delivery options available. The shipping process, including generating labels and tracking shipments, is generally smooth, but I’ve faced issues with inventory management, especially with synchronization for returns, replacements, and RTO. Also, it would be helpful if warning emails (like those for missed pickups or delivery delays) included individual order numbers and AWB numbers, instead of just an Excel sheet, to make tracking easier

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 21, 2024

OVERALL GOOD EXPRIENCE COMPARE TO OTHER

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 21, 2024

I told to Mr harsh, The overall experience is good with shiprocket, but just bad experience feel with claim team, They are just giving us only date not solution.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 30, 2024

We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience. The platform is user-friendly and provides detailed analytics, helping us to keep track of shipping costs and performance. If you're running an e-commerce store on Shopify and looking for a reliable shipping partner, Shiprocket is definitely worth considering!

Using app

About 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 19, 2023

AARAV HAS HELPED ME IN INTEGRATION..HE WAS SUPPORTIVE AND KIND

Using app

11 months

Total reviews

1

Average rating

4.0