Shiprocket: eCommerce Shipping
eCommerce Shipping In India And Worldwide
Rating
4.2
feedback
875
chart
#114
All reviews
Rating Breakdown
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Aug. 8, 2023
Great Conversation with Yashika from Technical Department of Shiprocket. She Resolve my Issue within few minutes.
Aug. 4, 2023
Good support from the Shiprocket team and Yashika from the tech team help me to resolve the issue. Thank you
Sept. 13, 2023
Mr. Arav from the technical team provided outstanding support. He patiently guided us over the phone, and our issue was quickly resolved. No complaints at all.
Hello! Thank you for your valuable time during the conversation over the call. As per the update from the team, the channel showing authenticated and working fine. Please feel free to mail us at [email protected] for further assistance. - MB
July 28, 2023
Yashika kapoor from Technical department guided us very effectively and efficiently. Her dedication and expertise have been invaluable in solving complex technical challenges.With her around, the team's productivity and efficiency have soared. Beyond her technical prowess, she fosters a positive and inclusive work environment, making everyone feel valued and motivated. Her proactive approach and problem-solving skills have saved our time. Without a doubt, she is an indispensable asset to the team, and her contributions deserve recognition and praise.
July 25, 2023
We use Shiprocket for our D2C brand, and are very happy with them. We also use Shiprocket Engage, which is very useful in RTO reduction. Very amazing customer service - we had an integration issue and Palak, our customer rep, solved it very quickly. Highly recommended!
July 12, 2023
great service provided by yashika will update if my issue gets resolved in an hour good service provided by shiprocket.
July 10, 2023
Had some integration issue. Palak from integration department got it sorted. Good customer service. Keep up the good work.
July 10, 2023
Great & quick support by Palak. She handled the query like a breeze. My orders weren't getting synced and she helped me in rectifying it in a flash.
July 8, 2023
It is a good service the executive Palak is very helpful and very kind to make me understand the panel and resolved my issue within a few minutes. i am impressed with the solution she provided to me thanks
July 8, 2023
I had an incredible experience integrating Shiprocket's logistic services into my Shopify store. The seamless integration process allowed me to efficiently manage shipping rates, print labels, and track orders. What truly made the experience exceptional was the outstanding technical support provided by Palak, Shiprocket's customer representative. Palak's prompt and knowledgeable responses, coupled with her friendly demeanor, ensured that all my queries and concerns were addressed promptly and effectively. Her dedication to providing top-notch customer service truly impressed me. Overall, I highly recommend Shiprocket's logistic services, especially with Palak's exceptional support, to any Shopify store owner in need of reliable and efficient shipping solutions.
July 8, 2023
Good app, and customer service is helpful, yashika doing a great job and helped me to solve the issues
July 7, 2023
Good Help From ShipRocket And Give Proper Answer From Team. Now Our issue Is Resolved. Team person Yashika
July 7, 2023
Execellent service by the Prabhakar and his team , solve each and every query at the same time , so happy with the service .
July 7, 2023
Yashika helped us with a problem that we were facing. Our Prepaid orders were getting sinked as COD but she solved our issue. Hope the issue dosnt exist now. Appreciate your help and time.
July 7, 2023
“I thought you handled that call very professionally,” or “I admire the way you are so cordial and polite with every caller,” can provide agents with a better understanding of what they are doing well versus what they could be doing better. yashika kapoor
July 6, 2023
good service thank you sprocket thank you for the technical support by Ms. Yashika my query got resolved fast.
July 4, 2023
My shopify orders were not getting pulled into Shiprocket and it seemed shopify had got disintegrated from Shiprocket. Yashika from Shiprocket technical team guided me thru the process to reinstate and it’s working now. She was efficient and very polite.
July 3, 2023
PALAK SERVICES IS GOOD FULL SUPPORT N RESOLVED IN 1 HR ,............................................................
July 3, 2023
Good service. Got a call back very soon for tech support. Ms. Yashika was very helpful for integrating the API.