All reviews

Rating Breakdown

  • 5
    67% (403 ratings)
  • 4
    8% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (7 ratings)
  • 1
    22% (133 ratings)

Reviews with Text

  • 97% (582)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 29, 2023

My order were not syncing to the shiprocket i called them and it took around 3 day to solve the problem the agent was yashika who helped me to get back to the track. but this problem might've done faster so yeah i little more speed would be appreciated.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

Good support, thanks to Yashika. Services are prompt and smooth. Highly recommended to everyone for their ecomm business

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2023

M y issues have been resolved. Thank you so much Palak for your support and quick response. She helped me resolve the issue.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 27, 2023

My recent interaction with Yashika was outstanding. Their knowledge, prompt response, and genuine care impressed me. They addressed my concerns efficiently, showing empathy and going the extra mile to ensure my satisfaction. Communication was clear and concise, making it easy to understand their instructions. Overall, the team's professionalism and dedication surpassed my expectations, providing an exceptional customer care experience.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2023

Although I have been trying to reach ShipRocket customer support for weeks, I was finally able to get technical assistance from Ms. Yashika today. She has patiently worked with me and walked me step by step with the integration. Hopefully all is well with my Shopify store and hope to have my business up and running soon.

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2023

Palak was very helpful in immediately resolved our query for sync issue between our store and shiprocket panel.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2023

The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.

Store

DOREME

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2023

Amazing service, Palak is one of their best Techincal Support Person, I loved their service, very supportive and helpful.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2023

The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Palak assisted me and solved my problem in a very short duration. Excellent support by shiprocket technical team

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

Thank you very much for the support provided by your team. Our problem has been resolved and now we can again ship parcels via your courier.We are satisfied working with your technical team . Order shrink has been done successfully

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Thanks for resolve my orders fetching issues , shiprocket technical team Mr.Shaan Siddique . guide me and it was a good experience with him. Thank you so much for your effort and my shopify store with shiprocket are correct now. Thanks again.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2023

The rating I would give has gone from 0 to 5 all thanks to Mr Prabhakar from the grievances team, amazingly proactive and had the tech issues we were facing addressed within 24hours. Keep it up!

Store

Tabi

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

I got a Good Responce from Ayan Khan Shiprocket need to Improve Service in Delivery & On time Respoce to the Suppliers

Using app

About 18 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2023

Good service and i liked their customer service. Recommend them for fulfilment services.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2023

very good service, very good experience with the ship rocket team providing needed help for orders..

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2023

I really like the service. The support team is quite helpful. Liked the service by Yashika. They made the onboarding easy. Thank you!

Store

Popzaar

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2023

Mr Suraj was exceptionally helpful. Thank you for a very smooth and quick resolution to my onboarding!

Using app

6 days

Total reviews

2

Average rating

4.5

5 / 5 Share

April 7, 2023

VERY NICE SHIPPING APP.NDR TEAM TO CHECK EACH SHIPPMENT SHOUD BE EQUIPPPED UUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

I JUST WANT TO NO ABOUT INTEGRATE INQURIE I WAS JAUST CALL SHIPROCKET COUSTMER CARE IS VERY HELP FULL WORK SHIPROCKET VERY BEST SERVICE PROVIDE

Store

RUBNIC

Using app

3 months

Total reviews

7

Average rating

4.3