All reviews

Rating Breakdown

  • 5
    71% (494 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    19% (133 ratings)

Reviews with Text

  • 97% (673)
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5 / 5 Share

Sept. 2, 2024

Services are good.

Using app

About 5 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Sept. 1, 2024

We've been using Shiprocket for my e-commerce business, and their suite of services has been impressive. From their fulfillment service to the engage and amplify features, Shiprocket has provided a comprehensive solution for managing and growing my business. The fulfillment service ensures timely and accurate deliveries, which is crucial for customer satisfaction. The engage feature has been a game-changer in keeping my customers informed and engaged through various communication channels. Amplify has significantly boosted my visibility and sales by optimizingour marketing efforts. Overall, Shiprocket has streamlined operations, making it easier to scale the business. Highly recommended for any e-commerce business looking for a reliable logistics and growth partner.

Using app

10 months

Total reviews

6

Average rating

3.7

5 / 5 Share

Sept. 1, 2024

Great service by team, hassle free shipping and now they introduce one day shipping as well, most of the customer is satisfied with the fast delivery experience. Personalise account manager helps alot in everything so i don't have to call support everytime.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

A great platform for scaling e-commerce shipping needs.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Shiprocket is a solid tool for managing shipments efficiently. The user interface is intuitive and clean, making it easy to navigate even if you're not particularly tech-savvy. Shiprocket is a reliable and effective logistics app that meets most of my needs. With a few enhancements, it could easily become a top choice for logistics management. If you’re looking for an app to streamline your logistics operations, Shiprocket is definitely worth considering.

Store

Ruhe

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Very good service and work , and getting timely reply by account manager @Sahil we are using Shiprocket from last 4 years great experience

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Enjoying the experience of shipping with shiprocket, it is truly a reliable site to associate with.

Store

Himaira

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

good service. best software & app support.

Store

Shirtly

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Getting good service and support

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

We use shiprocket for almost all our shipping needs. The automated integration with Shopify makes using it just seamless. Also like them for their lower that usual shipping charges.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

GOOD SERVICE

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

good service

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

good service

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

I have been using Shiprocket for my business logistics for a while now, and I must say, the experience has been nothing short of outstanding. The platform is user-friendly, efficient, and offers a wide range of courier partners, making it easier to cater to diverse customer needs. What truly sets Shiprocket apart is its exceptional customer support. I would like to specially acknowledge Kanchi, my account manager, for her remarkable dedication and proactive assistance. Kanchi has consistently gone above and beyond to resolve any issues I faced, whether it’s ensuring smooth operations, addressing queries promptly, or providing valuable suggestions to enhance my logistics efficiency. Her professionalism, patience, and in-depth knowledge of the platform have made managing my shipments hassle-free. It’s rare to come across someone so committed to client success, and I genuinely appreciate her efforts. Thanks to Shiprocket and Kanchi’s stellar support, my business operations have become smoother, and customer satisfaction has increased significantly. I highly recommend Shiprocket to anyone looking for reliable logistics services, and I hope Kanchi’s exceptional work is recognized within the company.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Outstanding Shipping Experience with Shiprocket As the owner of Slice Cover, a brand that takes pride in delivering high-quality iPhone cases to our customers, finding a reliable shipping partner is crucial for us. Shiprocket has exceeded our expectations in every way. From the start, the platform's user-friendly interface made the entire process smooth and efficient. The real-time tracking and transparent communication kept both us and our customers informed every step of the way. Our shipments have consistently arrived on time, with the packaging intact, reflecting the care and attention to detail that we value. In a business where customer satisfaction is paramount, shiprocket has proven to be an invaluable partner. Their commitment to reliability and excellent service aligns perfectly with our brand's values. We couldn’t be more pleased with the experience and look forward to continuing our partnership. Thank you, shiprocket , for helping us keep our customers happy!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2024

Excellent experience with shiprocket & We are very much satisfied with the services. Definitely recommend them to others.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Very good

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2024

Tushar was very helpful, solved the issue within minutes

Using app

About 13 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Tusshar from the team helped me solve the issues I was phasing.

Using app

About 2 months

Total reviews

1

Average rating

5.0