Shiprocket: eCommerce Shipping

Got A Call From Yashika In Less Than 10 Minutes After Complaint, She Resolve My Integration Issue Right Away. A Big Thanks To Her.

Initially had trouble integrating with Shiprocket but their technical team (Arav) was super responsive and helped me resolve the issue in no time! Would highly recommend to other sellers in India

Dear Shaan, Thank you for accepting my call earlier and for your patience as we work towards resolving my issue. Thank you.

technical department of shiprocket is working very good and yashika from that department shows step by step guidence for channel intigration with shiprocket.

Yashika kapoor from Technical department guided us very effectively and efficiently. Her dedication and expertise have been invaluable in solving complex technical challenges.With her around, the team's productivity and efficiency have soared. Beyond her technical prowess, she fosters a positive and inclusive work environment, making everyone feel valued and motivated. Her proactive approach and problem-solving skills have saved our time. Without a doubt, she is an indispensable asset to the team, and her contributions deserve recognition and praise.

We use Shiprocket for our D2C brand, and are very happy with them. We also use Shiprocket Engage, which is very useful in RTO reduction. Very amazing customer service - we had an integration issue and Palak, our customer rep, solved it very quickly. Highly recommended!

Great & quick support by Palak. She handled the query like a breeze. My orders weren't getting synced and she helped me in rectifying it in a flash.

I had an incredible experience integrating Shiprocket's logistic services into my Shopify store. The seamless integration process allowed me to efficiently manage shipping rates, print labels, and track orders. What truly made the experience exceptional was the outstanding technical support provided by Palak, Shiprocket's customer representative. Palak's prompt and knowledgeable responses, coupled with her friendly demeanor, ensured that all my queries and concerns were addressed promptly and effectively. Her dedication to providing top-notch customer service truly impressed me. Overall, I highly recommend Shiprocket's logistic services, especially with Palak's exceptional support, to any Shopify store owner in need of reliable and efficient shipping solutions.

Good app, and customer service is helpful, yashika doing a great job and helped me to solve the issues

Execellent service by the Prabhakar and his team , solve each and every query at the same time , so happy with the service .

My shopify orders were not getting pulled into Shiprocket and it seemed shopify had got disintegrated from Shiprocket. Yashika from Shiprocket technical team guided me thru the process to reinstate and it’s working now. She was efficient and very polite.

PALAK SERVICES IS GOOD FULL SUPPORT N RESOLVED IN 1 HR ,............................................................

My order were not syncing to the shiprocket i called them and it took around 3 day to solve the problem the agent was yashika who helped me to get back to the track. but this problem might've done faster so yeah i little more speed would be appreciated.

Good support, thanks to Yashika. Services are prompt and smooth. Highly recommended to everyone for their ecomm business

M y issues have been resolved. Thank you so much Palak for your support and quick response. She helped me resolve the issue.

My recent interaction with Yashika was outstanding. Their knowledge, prompt response, and genuine care impressed me. They addressed my concerns efficiently, showing empathy and going the extra mile to ensure my satisfaction. Communication was clear and concise, making it easy to understand their instructions. Overall, the team's professionalism and dedication surpassed my expectations, providing an exceptional customer care experience.

Although I have been trying to reach ShipRocket customer support for weeks, I was finally able to get technical assistance from Ms. Yashika today. She has patiently worked with me and walked me step by step with the integration. Hopefully all is well with my Shopify store and hope to have my business up and running soon.

Palak was very helpful in immediately resolved our query for sync issue between our store and shiprocket panel.

Amazing service, Palak is one of their best Techincal Support Person, I loved their service, very supportive and helpful.

Palak assisted me and solved my problem in a very short duration. Excellent support by shiprocket technical team