Shiprocket: eCommerce Shipping

July 17, 2020

I am using shiprocket from 3 month I find no issues till date. Everything is smooth. It saves lot's of time. I will recommend this app.

July 17, 2020

Been using over the past two years! Really happy with their service, and prioritisation and professionalism that they have shown, Thank you team

July 17, 2020

it's very useful in every step. I am really comfortable working on ship rocket, and customer service responds very well.

July 16, 2020

we are really thankful to our key account manager gurjot bhela sir who solve our issues regading shiprocket system in quick moment.

July 14, 2020

App is ok-speed is bit slow. A/c. mgr Sarika n Priyanka is nice, assistive, polite, works on time..

March 22, 2022

Super Service, Super App, All my shipping troubles are gone... We are using Shiprocket since last 4 years now, we did face a few issues earlier, which were promptly resolved by Jatin from Shiprocket. As we grow, managing the shipping and followups with courier guys is a nightmare, but with Shiprocket we can focus on our core activities and leave the shipping and logistics to the experts in the field...i.e. shiprocket. With very simple and affordable plans, prompt service, friendly staff...I would recommend Shiprocket to all ecom stores.

July 11, 2020

It's been a journey where things have improved consistently with Shiprocket. Weight discrepancy issues have reduced. The account managers are very supportive. Rajesh Kumar is the recent account manager assigned to me and he's been very supportive from day 1.

July 10, 2020

We had a fairly difficult start with Shiprocket. The Shopify orders would automatically sync. But arranging for pickups on time, packages being randomly made RTO and unfair weight discrepancy charges had almost made us stop using the platform. Our requests to Shiprocket support would take a long time to get a human response. However, in the last couple of months. We were assigned a dedicated account manager (Gurjot Bhela) and things seem to have become better. In spite of lockdowns across several states, Gurjot has been been there to help and support us and always does more than what his job requires him to do, be it helping out on holidays or late at nights. This has helped us streamline our operations. Still, there is always room for improvement, especially with the Shopify Panel. Allowing splitting of shipments for orders created from Shopify, automatically integrating Shopify Warehouses with Shiprocket Pickup locations, having default values set for shipment dimensions, inheriting changes made on Shopify orders into the Shiprocket panel to name a few. That being said, it is a good tool when you handle a large shipment volume like us. I recommend them for a mid to large sized company.

July 10, 2020

Hi, we Zizira as a partner are very much impressed with the services provided by Shiprocket. Deepika our Account manger is very helpful and the best think I like about her is her proactive responses. I have always got a immediate response from her regarding any query and that is the kind of service we expect. We have few more concerns and I am sure Deepika will take good care of those concerns and help us to strive for the best. Regarding the delay in delivery, I would suggest that your team should look into it on high priority.

July 10, 2020

using this app since 6 months and our experience with SHIPROCKET is outstanding we recommend this app to everyone.

July 9, 2020

I used Shiprocket for all my logistic services. It made everything from labelling to shipping to COD a smooth process. Their support is excellent. I got key account manager Mr Sanchit Sharma, who is always available on a single phone call whenever I need any help for settling issues or errors. Overall my experience with Shiprocket is awesome and key account manager made it a perfect fit for my ecom. Thanks

Dec. 8, 2020

I Used Shiprocket Platform And Our Account manager Is Ankur Pathak Is Very Lazy For Work She not Attending the Call Regarding Our Quiry .She Not Handle Perfect Our System Very Bad experience By Ankur Pathak

July 7, 2020

very good service and easy for use and excellent service , and fast payment service is very helpful and good custemer care support

July 5, 2020

The app is working really great. The experience of running our business on this platform is superb. Also our account manager Mr. Aman Grover provides us the best services, when it comes customer support. We are really happy with such an amazing experience.

July 4, 2020

Very humble reply and very supportive assistant person and solve our issue within few times...........Gurjot Bhela

July 3, 2020

We have been a customer with Shiprocket since 7 months and the service provided by my account manager Sarika is commendable. She has helped us with all our queries seamlessly. She has always helped us in everyone issue that we face.

July 1, 2020

We have been a customer with Shiprocket since 3 months, i had some issues at starting but the service provided by my key manager Gurjot Bhela is really commendable. he has helped us with all our queries seamlessly. he has always helped us in every issue that we face.

June 30, 2020

The Integration is superb between shopify and shiprocket. Mr Rajesh have helped me in increasing my productivity and made my experience better.

June 30, 2020

Easy to understand panel and quick support. Mr. Nirvikar and Mr. Raushan Raza helped me with the whole setup very efficiently. Recommended. Pricing could have been a bit better.

June 30, 2020

We have been a customer with Shiprocket since 5 months and the service provided by my account manager Ayushi Gupta is commendable. She has helped us with all our queries seamlessly. She has always helped us in everyone issue that we face. All over shiprocket's response to queries , the website and app interface are all very user friendly and good. Would definitely recommend shiprocket to anyone who is looking for shipping facility for their business.