Shiprocket: eCommerce Shipping

March 10, 2023

sERVICE IS GOOD BUT WITH FEW PARTNERS LIKE EKART HAVE WORST EXPERIENCE. SHIPMENTS GET DELAYED AND THERE IS NOTHING THAT SHIPROCKET DOES

March 7, 2023

Shiprocket is very useful for people running online businesses. Although the app can definitely have some more improvements to make,I find that the Shiprocket team has been very active in taking feedbacks and eager to make improvements which is a good thing. Thank you Shiprocket

March 5, 2023

Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon

March 5, 2023

Shiprocket makes shipping very easy and affordable. It is the best platform where sellers can reach their customers all over India.

March 4, 2023

Good appp. Helpful for shipping through various shipping partners. Good management for tracking RTO orders as well. Option available to verify all or COD orders also through IVR calling. Overall decent services

March 3, 2023

easy to use and very helpful for new users, thank you ship rocket for giving us this beautiful application.

March 1, 2023

Best app for finding efficient and fast shipping options pan india. Simple and easy to use. Supportive team.

Feb. 27, 2023

Good shipping company to ship your orders locally. Many courier company at one place. Rates are also cheap.

Feb. 27, 2023

My experience has been great so far. The customer service is approachable and tries their best to solve the issue. Not even a single issue goes unnoticed, they always call after you have created a ticket.

Feb. 24, 2023

Intutive UI, good customer support, I have got most of my refunds related to lost or damaged shipments

Feb. 24, 2023

A very professional and organized Company to manage the backbone of any Ecom business. A complete automated solution helps in fast deliveries and easy tracking The support team is able and invested equally in your business Many partners for domestic shipments help. i hope you guys onboard more international partners sooner

Nov. 27, 2021

The integration is seamless. I have been able to grow my business steadily and shiprocket has been helpful thought the process. A very good platform thats a one stop for all your shipping requirements.

Nov. 24, 2021

Overall good experience Acct manager Bhanu helped us alot with rto reducing and managing easy pickup.

Nov. 20, 2021

i had bad experience since 2019 with weight dispute now its solved now i am using shiprocket services are improved now 2021 and also getting best prices with courier partners support services is also good but need some more improvement in shiprocket dashboard for fast process shiprocket have lots of data for shipping i am happy with this now

Sept. 11, 2021

I was using their service but they were not able to provide full satisfaction as they promised. But now they assured me again that performance will be better than before. I will use their service again now. They are better than most of the shipping aggregator in the market.

Aug. 30, 2021

This is a really good app. Easy to use and the best part is it can be integrated with other apps. The account manager is supportive. Highly recommendable.

Aug. 27, 2021

Have been using Shiprocket since one year and also use it with my Shopify store. It's easy, smooth and makes my job easier ! Have recommended it to so many friends who run small businesses ! Call center support is also timely and helpful !

Feb. 24, 2022

Got the necessary support after submitting review here. Will recommend using them for shipping needs.

April 7, 2021

Shiprocket is good at his job, but he need to take care of weight discrepancy majorly from Delhivery and xpeessbees. Most of weight descripency is fake uploaded by Delhivery and xpeessbees. They should work on it.

Feb. 17, 2022

UPDATE Feb 2022: Now I could see many improvements in the panel and many issues have been addressed. Now one issue I think to be solved is to open a communication channel for courier to directly call vendors like us if there is some issue with delivering the parcel or they are not able to contact customer, etc. (Instead of just sent back RTO). OLD: It used to be good, but now the service is horrible. Wrong weight calculation (charged extra) and they don't support clients at all in these matters. So everytime there is a 500gms weight the couriers used to charge 1kg, when we escalate then they always support couriers though we have the proof. Recently a cod order, customer got the parcel and paid too. But the courier service made RTO and send some jeans in the parcel. We were scammed and shiprocket is no help at all. They are all lazy people just promoting a lot with horrible customer service. Lately we are looking for some new partner.