All reviews

Rating Breakdown

  • 5
    67% (403 ratings)
  • 4
    8% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (7 ratings)
  • 1
    22% (132 ratings)

Reviews with Text

  • 97% (581)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 13, 2023

Arav helped us to resolve the issue. Thanks for the service.

Using app

2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 21, 2023

I had a problem with my payment setup, and a person named Arav helped me patiently until the issue was fixed. Great service!

Store

Tokike

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

July 8, 2023

Yashika patiently worked with me and walked me step by step with the integration. Hopefully, all is well with my Shopify store, and hope to have my business up and running soon.

Using app

21 days

Total reviews

1

Average rating

4.0

4 / 5 Share

May 23, 2023

(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star. (Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team. Such a waste of time. If shiprocket is checking this review, i anticipate a call back. (First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.

Using app

11 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 18, 2023

Good service and well trained customer support, Recommend the service to others. Great work! Keep up.

Using app

About 2 years

Total reviews

12

Average rating

4.8

4 / 5 Share

March 26, 2023

Keep checking connection and making sure that it is all working perfectly. Amazing support team and amazing logistics! Boon for an entrepreneur with low tech knowledge and amazing to boost ecommerce.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

March 10, 2023

sERVICE IS GOOD BUT WITH FEW PARTNERS LIKE EKART HAVE WORST EXPERIENCE. SHIPMENTS GET DELAYED AND THERE IS NOTHING THAT SHIPROCKET DOES

Store

Tahvo

Using app

Over 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

March 7, 2023

Shiprocket is very useful for people running online businesses. Although the app can definitely have some more improvements to make,I find that the Shiprocket team has been very active in taking feedbacks and eager to make improvements which is a good thing. Thank you Shiprocket

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

March 5, 2023

Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon

Using app

22 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 5, 2023

Shiprocket makes shipping very easy and affordable. It is the best platform where sellers can reach their customers all over India.

Using app

About 1 year

Total reviews

8

Average rating

4.9

4 / 5 Share

March 3, 2023

easy to use and very helpful for new users, thank you ship rocket for giving us this beautiful application.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 27, 2023

Good shipping company to ship your orders locally. Many courier company at one place. Rates are also cheap.

Using app

2 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Feb. 27, 2023

My experience has been great so far. The customer service is approachable and tries their best to solve the issue. Not even a single issue goes unnoticed, they always call after you have created a ticket.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 24, 2023

Intutive UI, good customer support, I have got most of my refunds related to lost or damaged shipments

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 24, 2023

A very professional and organized Company to manage the backbone of any Ecom business. A complete automated solution helps in fast deliveries and easy tracking The support team is able and invested equally in your business Many partners for domestic shipments help. i hope you guys onboard more international partners sooner

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 27, 2021

The integration is seamless. I have been able to grow my business steadily and shiprocket has been helpful thought the process. A very good platform thats a one stop for all your shipping requirements.

Store

Canvazo

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 24, 2021

Overall good experience Acct manager Bhanu helped us alot with rto reducing and managing easy pickup.

Using app

2 months

Total reviews

4

Average rating

3.8

4 / 5 Share

Aug. 30, 2021

This is a really good app. Easy to use and the best part is it can be integrated with other apps. The account manager is supportive. Highly recommendable.

Store

Eridani

Using app

11 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Aug. 27, 2021

Have been using Shiprocket since one year and also use it with my Shopify store. It's easy, smooth and makes my job easier ! Have recommended it to so many friends who run small businesses ! Call center support is also timely and helpful !

Using app

6 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 24, 2022

Got the necessary support after submitting review here. Will recommend using them for shipping needs.

Using app

About 1 year

Total reviews

4

Average rating

3.8

Developer Reply

Hi, We are sorry to hear about your negative experience. We would like to inform you that the pick-up request has been canceled. Your feedback is important to us and we'll surely notify our team regarding it. We wish to provide a better service in the future. -Team Shiprocket