Shiprocket: eCommerce Shipping
eCommerce Shipping In India And Worldwide
Rating
4.0
feedback
600
chart
#302
All reviews
Aug. 21, 2023
I had a problem with my payment setup, and a person named Arav helped me patiently until the issue was fixed. Great service!
July 8, 2023
Yashika patiently worked with me and walked me step by step with the integration. Hopefully, all is well with my Shopify store, and hope to have my business up and running soon.
May 23, 2023
(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star. (Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team. Such a waste of time. If shiprocket is checking this review, i anticipate a call back. (First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.
April 18, 2023
Good service and well trained customer support, Recommend the service to others. Great work! Keep up.
March 26, 2023
Keep checking connection and making sure that it is all working perfectly. Amazing support team and amazing logistics! Boon for an entrepreneur with low tech knowledge and amazing to boost ecommerce.
March 10, 2023
sERVICE IS GOOD BUT WITH FEW PARTNERS LIKE EKART HAVE WORST EXPERIENCE. SHIPMENTS GET DELAYED AND THERE IS NOTHING THAT SHIPROCKET DOES
March 7, 2023
Shiprocket is very useful for people running online businesses. Although the app can definitely have some more improvements to make,I find that the Shiprocket team has been very active in taking feedbacks and eager to make improvements which is a good thing. Thank you Shiprocket
March 5, 2023
Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon
March 5, 2023
Shiprocket makes shipping very easy and affordable. It is the best platform where sellers can reach their customers all over India.
March 3, 2023
easy to use and very helpful for new users, thank you ship rocket for giving us this beautiful application.
Feb. 27, 2023
Good shipping company to ship your orders locally. Many courier company at one place. Rates are also cheap.
Feb. 27, 2023
My experience has been great so far. The customer service is approachable and tries their best to solve the issue. Not even a single issue goes unnoticed, they always call after you have created a ticket.
Feb. 24, 2023
Intutive UI, good customer support, I have got most of my refunds related to lost or damaged shipments
Feb. 24, 2023
A very professional and organized Company to manage the backbone of any Ecom business. A complete automated solution helps in fast deliveries and easy tracking The support team is able and invested equally in your business Many partners for domestic shipments help. i hope you guys onboard more international partners sooner
Nov. 27, 2021
The integration is seamless. I have been able to grow my business steadily and shiprocket has been helpful thought the process. A very good platform thats a one stop for all your shipping requirements.
Nov. 24, 2021
Overall good experience Acct manager Bhanu helped us alot with rto reducing and managing easy pickup.
Aug. 30, 2021
This is a really good app. Easy to use and the best part is it can be integrated with other apps. The account manager is supportive. Highly recommendable.
Aug. 27, 2021
Have been using Shiprocket since one year and also use it with my Shopify store. It's easy, smooth and makes my job easier ! Have recommended it to so many friends who run small businesses ! Call center support is also timely and helpful !
Feb. 24, 2022
Got the necessary support after submitting review here. Will recommend using them for shipping needs.
Hi, We are sorry to hear about your negative experience. We would like to inform you that the pick-up request has been canceled. Your feedback is important to us and we'll surely notify our team regarding it. We wish to provide a better service in the future. -Team Shiprocket