Shiprocket: eCommerce Shipping
Grow your business faster with a trusted eCommerce partner
Rating
4.3
feedback
699
chart
#282
All reviews
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Nov. 26, 2024
I have been using Shiprocket’s platform for quite some time now. While I have faced some challenges with timely deliveries, the team has been responsive and proactive in addressing and resolving these issues promptly.
Nov. 24, 2024
Been working with them for over 8 months now, and feel Shiprocket is the best option for New Sellers across India. Smooth Integration , quick and responsive Support Team.
Nov. 23, 2024
Shiprocket is easy to use and offers good courier options, The platform itself is quite user-friendly, and I appreciate the wide range of courier partners and delivery options available. The shipping process, including generating labels and tracking shipments, is generally smooth, but I’ve faced issues with inventory management, especially with synchronization for returns, replacements, and RTO. Also, it would be helpful if warning emails (like those for missed pickups or delivery delays) included individual order numbers and AWB numbers, instead of just an Excel sheet, to make tracking easier
Nov. 21, 2024
I told to Mr harsh, The overall experience is good with shiprocket, but just bad experience feel with claim team, They are just giving us only date not solution.
Aug. 30, 2024
We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience. The platform is user-friendly and provides detailed analytics, helping us to keep track of shipping costs and performance. If you're running an e-commerce store on Shopify and looking for a reliable shipping partner, Shiprocket is definitely worth considering!
Aug. 21, 2023
I had a problem with my payment setup, and a person named Arav helped me patiently until the issue was fixed. Great service!
May 23, 2023
(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star. (Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team. Such a waste of time. If shiprocket is checking this review, i anticipate a call back. (First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.
April 18, 2023
Good service and well trained customer support, Recommend the service to others. Great work! Keep up.
March 26, 2023
Keep checking connection and making sure that it is all working perfectly. Amazing support team and amazing logistics! Boon for an entrepreneur with low tech knowledge and amazing to boost ecommerce.
March 10, 2023
sERVICE IS GOOD BUT WITH FEW PARTNERS LIKE EKART HAVE WORST EXPERIENCE. SHIPMENTS GET DELAYED AND THERE IS NOTHING THAT SHIPROCKET DOES
March 7, 2023
Shiprocket is very useful for people running online businesses. Although the app can definitely have some more improvements to make,I find that the Shiprocket team has been very active in taking feedbacks and eager to make improvements which is a good thing. Thank you Shiprocket
March 5, 2023
Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon
March 5, 2023
Shiprocket makes shipping very easy and affordable. It is the best platform where sellers can reach their customers all over India.
March 3, 2023
easy to use and very helpful for new users, thank you ship rocket for giving us this beautiful application.
Feb. 27, 2023
Good shipping company to ship your orders locally. Many courier company at one place. Rates are also cheap.
Feb. 27, 2023
My experience has been great so far. The customer service is approachable and tries their best to solve the issue. Not even a single issue goes unnoticed, they always call after you have created a ticket.
Feb. 24, 2023
Intutive UI, good customer support, I have got most of my refunds related to lost or damaged shipments