All reviews

Rating Breakdown

  • 5
    71% (494 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    19% (133 ratings)

Reviews with Text

  • 97% (673)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 2, 2026

We’ve had an excellent experience working with Shaurya Singh. He has been incredibly helpful with our onboarding process, and the shipping rates he provided are more competitive than those of other delivery apps. He continues to assist us daily with resolving customer issues, offering exceptional support. He’s truly the best support manager we could have asked for. I highly recommend Shiprocket to other e-commerce brands, especially if you have high order volumes and are looking for more automation.

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Having a great experience using shiprocket

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Good Service at scale.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

best courier service provider and Sakshi Joshi (KAM) has been professional, responsive, and supportive in resolving queries efficiently

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Good experience with Shiprocket. The platform is easy to use, and shipping operations are too smooth. VISHAL (KAM) has been professional, responsive, and supportive in resolving queries efficiently.

Store

pexpo

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Shiprocket has been a reliable and efficient logistics partner for our business. The platform is easy to use, shipments are well-tracked, and deliveries are generally on time. A special mention to Vishal, the manager, who has been extremely supportive and professional—always quick to respond and resolve issues. His proactive approach really makes a difference. Overall, a great experience with Shiprocket.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Superb service! - Fast shipping - Easy tracking - Smooth returns Highly recommend Shiprocket for hassle-free logistics!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Good experience with Shiprocket. Loved the Easy User interface. Nisha Pal (KAM) is being responsive, and supportive in resolving queries efficiently.

Store

Mahina

Using app

About 2 years

Total reviews

10

Average rating

4.2

5 / 5 Share

Feb. 2, 2026

Amazing support from the team that is handling my account. Great coordination and always available.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

We run a high-volume Shopify store and Shiprocket has been useful for improving serviceability and courier options beyond a single partner. The app integrates well with Shopify, order sync is reliable, and shipping operations are faster with centralized tracking and billing. Account support has been responsive, and escalation via panel and email works well. Recommended for D2C brands that ship across India.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 2, 2026

Using Shiprocket has simplified our entire dispatch process. From courier selection to real-time tracking and COD remittance, everything is well-structured. The app is user-friendly and saves a lot of operational time. Really appreciate the Shiprocket support team. They are quick to respond, understand the issue well, and ensure proper follow-up until resolution.

Store

HAY!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

I have been using Shiprocket for 4 years. The platform is very easy to use, and our shipping operations have been running smoothly. I would also like to specifically commend Akshay for his support. He has been professional, responsive, and supportive in resolving our queries efficiently.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Ship rocket has been an amazing platform for handling our shipments smoothly and efficiently. The support team Mr Sachin is very supportive & responsive , shiprocket had made shipping process hassle-free. Highly recommended for every one.

Store

My Store

Using app

4 months

5 / 5 Share

Feb. 2, 2026

Shiprocket has provided a reliable and well-structured logistics solution for our business. The system is intuitive, stable, and helps manage orders efficiently without complications. Turnaround time and operational coordination have been consistently good. Sachin Amalkar has shown excellent ownership, clear communication, and proactive support. His timely assistance and problem-solving approach have added great value to the overall experience.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

We have had an excellent experience with the Shiprocket team. The platform is very easy to use and offers seamless integration across all channels. The operations are fast, efficient, and prompt. Sachin Amalkar has been highly professional, quick to respond, and extremely supportive whenever assistance was required.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

I would like to share my experience with Shiprocket so far. The platform is very user-friendly reliable and making order management and shipping processes is very easy . Am getting very good support from Shiprocket, any issues they quickly resolve and always very supportive to answer any queries,

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

after trying out multiple shipping platforms, i can honestly say shiprocket is prolly the best one. the biggest difference is their ai-driven data, which helps choose the right courier so shipments reach customers on time. another standout compared to other platforms is their customer support. it may take a little time to resolve an issue, but it does get resolved in the end. all thanks to my POC Salminda.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Great service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

I’ve had a great experience with Shiprocket so far. Operations are smooth, pickups are always on time, and deliveries are reliable. The platform is easy to use and makes managing orders stress-free. A special thanks to my account manager, Arjun Sharma, for the continuous support and prompt resolutions. Really appreciate the effort!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

I’ve had a great experience with Shiprocket so far. Operations are smooth, pickups are always on time, and deliveries are reliable. The platform is easy to use and makes managing orders stress-free. A special thanks to my account manager, Arjun Sharma, for the continuous support and prompt resolutions. Really appreciate the effort!

Store

MY STORE

Using app

27 days