All reviews

Rating Breakdown

  • 5
    67% (403 ratings)
  • 4
    8% (49 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (7 ratings)
  • 1
    22% (132 ratings)

Reviews with Text

  • 97% (581)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2025

It is very good and AWesome service provided by Shiprocket, and the support and KAM team is very responsive and attentive.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Outstanding platform for shipping all order in one place. Dedicated support team. we recommend to all ship your order only through shiprocket thanks Paramjeet PA Time Industries Unit-II Dharampur HP

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Shiprocket has been a game-changer for my business. The platform makes shipping super easy – from generating labels to tracking every order in real time. Their courier partner network is wide, so I always get the best rates and fastest delivery options. COD + prepaid management is smooth, and settlements are on time. The dashboard is simple, clear, and packed with features that save a lot of time. I’ve been able to deliver thousands of orders all over India without hassle, and customer satisfaction has improved because of timely deliveries. Their support team is also quick to respond whenever needed. Highly recommended for anyone running an e-commerce or D2C brand!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

There may be a lot of issues at times, but there’s one person who always makes things better—Ram. Almost every time, he gets things resolved for us. This review is dedicated to employees like him, who are a real asset to the company. Because of people like Ram, I can count on Shiprocket to do the best possible for me.

Using app

Over 3 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 22, 2025

Our KAM Jagriti and overall Shiprocket support are helpful.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience. The platform is user-friendly and provides detailed analytics. Our KAM Jagriti and overall Shiprocket support are helpful.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Definitely the best shipping partner in India, the add ons are definitely worth it. Customer support is also very responsive.

Store

trelle

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

I’ve been working with Shiprocket for 3 years, and they’ve made shipping completely hassle free for me. A big thanks to my RM, Ravi, who has always been kind, patient, and quick in resolving my issues. My journey with Shiprocket has been truly smooth and easy.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

“Excellent Service by Shiprocket” We have been using Shiprocket for our e-commerce business, and the experience has been outstanding. Their platform is very easy to use, and managing orders, shipments, and tracking has become seamless. The delivery partners are reliable, shipping is quick, and customer support is always responsive whenever needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

We've had the pleasure of working with Shiprocket, and the experience has been nothing short of outstanding. From day one, their team has demonstrated exceptional professionalism, efficiency, and reliability.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Wonderful Experience, nice customer support. Application is very fast.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience. The platform is user-friendly and provides detailed analytics. Our KAM Jagriti and overall Shiprocket support are helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

good experience

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

We get affordable shipping charges Thanks shiprocket

Using app

About 6 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 22, 2025

I've been using Shiprocket for a while now, and I must say it has completely streamlined my shipping and order fulfillment process. The platform is user-friendly, and the integration with multiple courier partners gives me flexibility and cost-effective options for delivering products across India.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

I appreciate the prompt and effective support from Shiprocket.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Working with Shiprocket has been an excellent experience. Their platform provides full support for small businesses like ours, making shipping and logistics simple and efficient. The team is reliable, responsive, and always ready to help whenever needed. Shiprocket truly makes growth easier for small businesses. Highly recommended

Store

Goyani

Using app

Almost 2 years

Total reviews

4

Average rating

2.0

Developer Reply

Dear Seller! Please accept our apologies for this experience. As we discussed, we are working with the courier partners to get your shipments picked up and will ensure the pick up on prioirty. ~ Team Shiprocket

5 / 5 Share

July 31, 2025

Issue Resolved – Appreciate the Support, Hoping for Consistency I had faced an issue with overweight shipment charges, even after providing clear proof of the actual weight and dimensions. But I appreciate that Shiprocket’s team contacted me directly, investigated, and fully refunded the excess amount. Their support was responsive and handled the situation professionally. It’s good to see a company take responsibility and resolve issues when raised properly. That said, I expect this level of support to continue in the future. If similar issues arise again and are not resolved, I will not hesitate to return and update my review accordingly. For now, I’m giving 5 stars for the resolution and support received.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

Dear Seller! We are glad to hear that your concern is now resolved. Feel free to write us on the email id we have shared and we will ensure your concerns are resolved on priority. Thanks you. ~ Team Shiprocket

5 / 5 Share

July 16, 2025

Store

Ecomfd

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 15, 2025

Over all supportive team. Thank you

Store

gruham

Using app

8 days

Total reviews

1

Average rating

1.0