All reviews

Rating Breakdown

  • 5
    70% (488 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    20% (139 ratings)

Reviews with Text

  • 97% (674)
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5 / 5 Share

Aug. 26, 2021

excellent Shipping App - Gaurav Chawla provides us good support and we are happy with Shiprocket services

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Thanks for fixing the issue. Thanks to Deepak for taking time to get it sorted out with the tech team. Looking forward to use this to the fullest. Thanks

Using app

10 months

Total reviews

22

Average rating

4.2

Developer Reply

Hi, This is not the kind of experience we aim to provide. We have shared the resolution on your registered mail with ticket number:- 2698043. Please have a look. - Team Shiprocket

5 / 5 Share

April 7, 2021

Gurjot Bhela- Account Manager- Whenever we need support we contact our Account Manager Mr. Bhela and he is always there to help. Thanks for providing such a good customer service experience.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

We are using this app since last 4 years. easy to use and ship products worldwide.. Gurjot helps us in many ways to resolve the concern on priority basis. Overall experience is excellent with shiprocket

Store

uNidraa

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

Gurjot Bhela is very prompt on all the issues. Also very nice and polite personality having nice behaviour.

Store

TEGO

Using app

5 months

Total reviews

8

Average rating

4.6

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Oct. 21, 2020

I'm using shiprocket since 4 months, Their service and customer followup is good. They are providing courier services at cheapest rates online!!

Using app

2 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Aug. 25, 2021

Best shipping solution for eCommerce business! Our account manager is Shashank sharma he is very helpful. now immroved customer service. i like it.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Sept. 26, 2020

Been good so far. Smooth integration with shopify and great flexibility in choosing the right logistics partner.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Sept. 23, 2020

Helpful App and Nice service and easy to use. Support team is very nice and If you go for a higher plan you got a dedicated account manager, which is very helpful.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Sept. 19, 2020

Satisfied with the service. It is really helpful for all the ecommerce store. And the customer support is really great.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. -Team Shiprocket

5 / 5 Share

Sept. 12, 2020

Great experience with Sarika. Really appreciate the service. I find best app for courier service. i got instant solution of my all problems about shipping. They have best team for customer query and problems..

Using app

30 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Aug. 19, 2020

Using this App from last two years. Its really sorted out all my delivery issues. Recommended for your shopify store.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Aug. 13, 2020

My account manager is sarika. And she is providing good service. Shiprocket is a very good platform. Good Service ever Thanks Shiprocket And Special Thanks to Sarika

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 31, 2020

We highly recommend Shiprocket. It has simplified our shipping. Some of the things that we really love about their app is (a) Dashboard (b) Order Tracking (c) NDR automation. Their team is very helpful and prompt with solving our issues.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 28, 2020

Great sync between Shopify and Shiprocket in India. Reduces shipping formalities, and makes the process extremely efficient. Top notch service by Mr. Rajesh Rana(Key Account Manager) Thanks for this

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 23, 2020

Shiprocket is a good app if you want all in shipping solutions from low prices to tracking. Ayushi my account manager has helped me regarding some issue i faced with couriers NDR and everything.

Store

Spike

Using app

Over 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team shiprocket

5 / 5 Share

Nov. 22, 2024

Rajesh Rana is handling my account very well and replying to all my mails and resolving the issue. Best app to deliver the products.

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 17, 2020

it's very useful in every step. I am really comfortable working on ship rocket, and customer service responds very well.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 14, 2020

App is ok-speed is bit slow. A/c. mgr Sarika n Priyanka is nice, assistive, polite, works on time..

Using app

11 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

March 22, 2022

Super Service, Super App, All my shipping troubles are gone... We are using Shiprocket since last 4 years now, we did face a few issues earlier, which were promptly resolved by Jatin from Shiprocket. As we grow, managing the shipping and followups with courier guys is a nightmare, but with Shiprocket we can focus on our core activities and leave the shipping and logistics to the experts in the field...i.e. shiprocket. With very simple and affordable plans, prompt service, friendly staff...I would recommend Shiprocket to all ecom stores.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We wonder what went wrong. Please share with us your concern in detail along with your contact number at [email protected] so that we can understand and assist you further. -Team Shiprocket