All reviews

Rating Breakdown

  • 5
    71% (494 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    19% (133 ratings)

Reviews with Text

  • 97% (673)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 26, 2021

We have been receiving good support from Vikalp, Guarav & Abhinav. We are looking forward to scale our business with shiprocket.

Store

Varanga

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

The integration works flawlessly, thanks to constant support from our dedicated account manager Mr. Rana, any issues are dealt with swiftly.

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

very good courier aggregator, providing low cost shipments. my account manager is - narendra verma, who is very good at providing all assistance.

Store

SUFFIRE

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 26, 2021

excellent services by shiprocket. We are running our platform only with the excellent services from shiprocket.,

Using app

3 minutes

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 27, 2023

We ave been working with Shiprocket since 2017. These guys have been amazing with respect to their service. Special shout-out to Mr Mohammed Azarduin who helped us with a key international shipment issue.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Having a Wonderful experience selling our products via shiprocket as it provides reasonable courier rates, multiple courier options and many more benefits. Also Very Supportive key account manager M/s. himanchali rai who solves our queries without any delay.

Store

Kitabay

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

excellent Shipping App - Gaurav Chawla provides us good support and we are happy with Shiprocket services

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Thanks for fixing the issue. Thanks to Deepak for taking time to get it sorted out with the tech team. Looking forward to use this to the fullest. Thanks

Using app

10 months

Total reviews

20

Average rating

4.4

Developer Reply

Hi, This is not the kind of experience we aim to provide. We have shared the resolution on your registered mail with ticket number:- 2698043. Please have a look. - Team Shiprocket

5 / 5 Share

April 7, 2021

Gurjot Bhela- Account Manager- Whenever we need support we contact our Account Manager Mr. Bhela and he is always there to help. Thanks for providing such a good customer service experience.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2021

We are using this app since last 4 years. easy to use and ship products worldwide.. Gurjot helps us in many ways to resolve the concern on priority basis. Overall experience is excellent with shiprocket

Store

uNidraa

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2020

Gurjot Bhela is very prompt on all the issues. Also very nice and polite personality having nice behaviour.

Store

TEGO

Using app

5 months

Total reviews

8

Average rating

4.6

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Oct. 21, 2020

I'm using shiprocket since 4 months, Their service and customer followup is good. They are providing courier services at cheapest rates online!!

Using app

2 months

Total reviews

11

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Aug. 25, 2021

Best shipping solution for eCommerce business! Our account manager is Shashank sharma he is very helpful. now immroved customer service. i like it.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Sept. 26, 2020

Been good so far. Smooth integration with shopify and great flexibility in choosing the right logistics partner.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Sept. 23, 2020

Helpful App and Nice service and easy to use. Support team is very nice and If you go for a higher plan you got a dedicated account manager, which is very helpful.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Sept. 19, 2020

Satisfied with the service. It is really helpful for all the ecommerce store. And the customer support is really great.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. -Team Shiprocket

5 / 5 Share

Sept. 12, 2020

Great experience with Sarika. Really appreciate the service. I find best app for courier service. i got instant solution of my all problems about shipping. They have best team for customer query and problems..

Using app

30 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Aug. 19, 2020

Using this App from last two years. Its really sorted out all my delivery issues. Recommended for your shopify store.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Aug. 13, 2020

My account manager is sarika. And she is providing good service. Shiprocket is a very good platform. Good Service ever Thanks Shiprocket And Special Thanks to Sarika

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 31, 2020

We highly recommend Shiprocket. It has simplified our shipping. Some of the things that we really love about their app is (a) Dashboard (b) Order Tracking (c) NDR automation. Their team is very helpful and prompt with solving our issues.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket