All reviews

Rating Breakdown

  • 5
    66% (581 ratings)
  • 4
    8% (71 ratings)
  • 3
    2% (14 ratings)
  • 2
    1% (12 ratings)
  • 1
    23% (201 ratings)
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5 / 5 Share

July 28, 2020

I have used this app since April 2019. The best option in E-commerce for beginners. Excellent service.

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 24, 2020

Shiprocket best shipping partner to be associated with. Ayushi Gupta, our account manager is simply awesome, she has performed her duties diligently in resolving all most all issues that one faces while shipping products. Must have app for Indian e-Commerce Industry!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 24, 2020

They are best when it comes to providing new features every month. Their panel is easy-to use and they provide personal account manager which in my case is Rajesh & he is really helpful with all the things. Blessed that we found shiprocket as our shipping aggregator♥️

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 23, 2020

Shiprocket is a good app if you want all in shipping solutions from low prices to tracking. Ayushi my account manager has helped me regarding some issue i faced with couriers NDR and everything.

Store

Spike

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team shiprocket

5 / 5 Share

July 23, 2020

Response time is really quick. I have been using Shiprocket for a long time. My manager Rajesh Rana is very responsive and helped me many times. Best shipping services aggregator in present time. Must for your ecommerce business.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 23, 2020

Amazing response time. I have been using Shiprocket for a long time. My manager Sanjeev Gulia is very responsive and helped me many times.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 22, 2020

I used this app it is amazingly easy to handle. A best way to ship your orders and automatically it fulfills the orders in the shopify store.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

Oct. 9, 2020

Helpful App and Nice service and easy to use. Support team is very nice and If you go for a higher plan you got a dedicated account manager, which is very helpful.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 20, 2020

Shiprocket's dashboard is the best. Dashboard is the only reason why i moved to Shiprocket. Customer supports answers me everytime.

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 17, 2020

I am using shiprocket from 3 month I find no issues till date. Everything is smooth. It saves lot's of time. I will recommend this app.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 17, 2020

Been using over the past two years! Really happy with their service, and prioritisation and professionalism that they have shown, Thank you team

Using app

About 5 years

Total reviews

3

Average rating

3.7

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 17, 2020

it's very useful in every step. I am really comfortable working on ship rocket, and customer service responds very well.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 16, 2020

we are really thankful to our key account manager gurjot bhela sir who solve our issues regading shiprocket system in quick moment.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 14, 2020

App is ok-speed is bit slow. A/c. mgr Sarika n Priyanka is nice, assistive, polite, works on time..

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

March 22, 2022

Super Service, Super App, All my shipping troubles are gone... We are using Shiprocket since last 4 years now, we did face a few issues earlier, which were promptly resolved by Jatin from Shiprocket. As we grow, managing the shipping and followups with courier guys is a nightmare, but with Shiprocket we can focus on our core activities and leave the shipping and logistics to the experts in the field...i.e. shiprocket. With very simple and affordable plans, prompt service, friendly staff...I would recommend Shiprocket to all ecom stores.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We wonder what went wrong. Please share with us your concern in detail along with your contact number at [email protected] so that we can understand and assist you further. -Team Shiprocket

5 / 5 Share

July 11, 2020

It's been a journey where things have improved consistently with Shiprocket. Weight discrepancy issues have reduced. The account managers are very supportive. Rajesh Kumar is the recent account manager assigned to me and he's been very supportive from day 1.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 10, 2020

We had a fairly difficult start with Shiprocket. The Shopify orders would automatically sync. But arranging for pickups on time, packages being randomly made RTO and unfair weight discrepancy charges had almost made us stop using the platform. Our requests to Shiprocket support would take a long time to get a human response. However, in the last couple of months. We were assigned a dedicated account manager (Gurjot Bhela) and things seem to have become better. In spite of lockdowns across several states, Gurjot has been been there to help and support us and always does more than what his job requires him to do, be it helping out on holidays or late at nights. This has helped us streamline our operations. Still, there is always room for improvement, especially with the Shopify Panel. Allowing splitting of shipments for orders created from Shopify, automatically integrating Shopify Warehouses with Shiprocket Pickup locations, having default values set for shipment dimensions, inheriting changes made on Shopify orders into the Shiprocket panel to name a few. That being said, it is a good tool when you handle a large shipment volume like us. I recommend them for a mid to large sized company.

Store

Myxtur

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 10, 2020

Hi, we Zizira as a partner are very much impressed with the services provided by Shiprocket. Deepika our Account manger is very helpful and the best think I like about her is her proactive responses. I have always got a immediate response from her regarding any query and that is the kind of service we expect. We have few more concerns and I am sure Deepika will take good care of those concerns and help us to strive for the best. Regarding the delay in delivery, I would suggest that your team should look into it on high priority.

Store

Zizira

Using app

Over 2 years

Total reviews

9

Average rating

4.9

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 10, 2020

using this app since 6 months and our experience with SHIPROCKET is outstanding we recommend this app to everyone.

Store

BuyBeed

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket

5 / 5 Share

July 9, 2020

I used Shiprocket for all my logistic services. It made everything from labelling to shipping to COD a smooth process. Their support is excellent. I got key account manager Mr Sanchit Sharma, who is always available on a single phone call whenever I need any help for settling issues or errors. Overall my experience with Shiprocket is awesome and key account manager made it a perfect fit for my ecom. Thanks

Store

yocare

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket