Shiprocket: eCommerce Shipping
Grow your business faster with a trusted eCommerce partner
Rating
4.3
feedback
699
chart
#289
All reviews
Review RSS Feed
July 28, 2020
Great sync between Shopify and Shiprocket in India. Reduces shipping formalities, and makes the process extremely efficient. Top notch service by Mr. Rajesh Rana(Key Account Manager) Thanks for this
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket
July 23, 2020
Shiprocket is a good app if you want all in shipping solutions from low prices to tracking. Ayushi my account manager has helped me regarding some issue i faced with couriers NDR and everything.
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team shiprocket
Nov. 22, 2024
Rajesh Rana is handling my account very well and replying to all my mails and resolving the issue. Best app to deliver the products.
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket
July 17, 2020
it's very useful in every step. I am really comfortable working on ship rocket, and customer service responds very well.
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket
July 14, 2020
App is ok-speed is bit slow. A/c. mgr Sarika n Priyanka is nice, assistive, polite, works on time..
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket
March 22, 2022
Super Service, Super App, All my shipping troubles are gone... We are using Shiprocket since last 4 years now, we did face a few issues earlier, which were promptly resolved by Jatin from Shiprocket. As we grow, managing the shipping and followups with courier guys is a nightmare, but with Shiprocket we can focus on our core activities and leave the shipping and logistics to the experts in the field...i.e. shiprocket. With very simple and affordable plans, prompt service, friendly staff...I would recommend Shiprocket to all ecom stores.
Hi, We wonder what went wrong. Please share with us your concern in detail along with your contact number at [email protected] so that we can understand and assist you further. -Team Shiprocket
July 10, 2020
We had a fairly difficult start with Shiprocket. The Shopify orders would automatically sync. But arranging for pickups on time, packages being randomly made RTO and unfair weight discrepancy charges had almost made us stop using the platform. Our requests to Shiprocket support would take a long time to get a human response. However, in the last couple of months. We were assigned a dedicated account manager (Gurjot Bhela) and things seem to have become better. In spite of lockdowns across several states, Gurjot has been been there to help and support us and always does more than what his job requires him to do, be it helping out on holidays or late at nights. This has helped us streamline our operations. Still, there is always room for improvement, especially with the Shopify Panel. Allowing splitting of shipments for orders created from Shopify, automatically integrating Shopify Warehouses with Shiprocket Pickup locations, having default values set for shipment dimensions, inheriting changes made on Shopify orders into the Shiprocket panel to name a few. That being said, it is a good tool when you handle a large shipment volume like us. I recommend them for a mid to large sized company.
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket
Dec. 8, 2020
I Used Shiprocket Platform And Our Account manager Is Ankur Pathak Is Very Lazy For Work She not Attending the Call Regarding Our Quiry .She Not Handle Perfect Our System Very Bad experience By Ankur Pathak
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket
July 3, 2020
We have been a customer with Shiprocket since 7 months and the service provided by my account manager Sarika is commendable. She has helped us with all our queries seamlessly. She has always helped us in everyone issue that we face.
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket
June 16, 2020
The app is very convenient and also Sarika helps us if we face any difficulty. Also, the panel is easy to use.
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket
June 12, 2020
Out of many apps available, Shiprocket is the best solution for all the logistic needs. Its Courier Recommendation Engine(CORE) is really wonderful as it helps you select the best courier partner based on ratings, pricing and performance. This is really wonderful feature. In addition, Shiprocket team is also very supportive and resolves your queries in no time.
Hi, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. -Team Shiprocket
May 26, 2020
Great app, good support from account manager (Sanchit) . Great app, good support from account manager (Sanchit) .
Dear Bazzinga, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket
Nov. 4, 2020
Gurjot Bhela is our new manager who has been assigned to us from the month of September. The services provided are really good and efficient. One feedback for Shiprocket is that if you are doing 5k-6k shipments monthly, it becomes really costly.
Dear Natural Wash, Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have. Team Shiprocket
Sept. 22, 2020
Simple user interface. Great for startups and a very dedicated support team for technical and other support. Very timely assistance from our R.M. Anuj Tripathi of Shiprocket.
Using app
Over 1 year
Total reviews
3
Average rating
5.0
Dear Customer, Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have. Team Shiprocket
May 19, 2020
hey team ship rocket,i m very happy and satisfied use your shipping services and my account manager Sanjeev is very helping and always guiding me through the queries. thank you
Dear Hanging Owl, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Team Shiprocket
May 16, 2020
ShipRocket is good and is quite supportive despite the fact we were in a lockdown. Sarika has been very helpful. She not only supported us but even helped us understand the various aspects of the ShipRocket panel. Completely satisfied.
Dear InWeave, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket
May 16, 2020
Shiprocket has been easy to use the user interface is excellent. Support has always been extremely responsive. Especially our account manager Varun he is there to help us always and solve the queries evertime. Thank you
Dear Customer, We thank you for taking the time to write us your feedback. We will continue to serve you better. Team Shiprocket
July 15, 2020
App Is ok Good Services Price also good................ happy with the service happy with the service
Dear Customer, Thanks for your positive views. It means a lot to us. Let us know whenever you need our support in future. Team Shiprocket
May 7, 2020
my account manager is sarika and good support from her with easy pannel but good proccesing orders
Using app
Over 1 year
Total reviews
1
Average rating
5.0
Dear Customer, It is delightful to hear such positive words and It's always a pleasure to serve the best to our user. Please feel free to get in touch with us at [email protected] for future assistance. Team Shiprocket
March 14, 2020
I would recommend shiprocket, its API integration with our Shopify store working well for us, It has made order processing easier, also our account manager Ms. Sarika is a supportive fellow and has helped us in adapting to shiprocket.
Dear Customer, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Team Shiprocket