All reviews

Rating Breakdown

  • 5
    71% (494 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (6 ratings)
  • 1
    19% (133 ratings)

Reviews with Text

  • 97% (673)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 11, 2020

Hello, We're using shiprocket since January 2020 and their service are best, Our manager Mr Sanjeev Gulia is very cooperating. Its best solution for e-com. If you are looking for ecom logistic partner than Shiprocket is best one. Thank you Baisacrafts!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Baisacrafts, It is delightful to hear such positive words and It's always a pleasure to serve the best to our user. Team Shiprocket

5 / 5 Share

Feb. 25, 2020

I would recommend shiprocket, its API integration with our shopify store working well for us, It has made order processing easier, also our account manager Mr Rajesh is a supportive fellow and has helped us in adapting to shiprocket. Kudos to the team.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Customer, Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have. Team Shiprocket

5 / 5 Share

Feb. 21, 2020

We Used this app for our business. It really helps since it has the solution for shipments at one place.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Dear Ayur Kart, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket

5 / 5 Share

June 27, 2020

This platform is very easy to use with Shopify. Shiprocket is best app for courier facility they offer you the best price and best courier facility. my account manager Gurjot Singh Bhela is very supportive.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Jewels Kafe, Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have. Team Shiprocket

5 / 5 Share

Nov. 22, 2024

The customer support team is always ready to assist, making our shipping experience hassle-free." The real-time tracking and timely updates have been invaluable in keeping our customers informed.

Store

Fleck

Using app

About 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Dear Fleck, We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at [email protected] and we will get back to you promptly. Team Shiprocket

5 / 5 Share

Feb. 14, 2020

one of the best shipping service, thanks Akshay for superb support. easy to integrate, easy to use.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear Bookkish World, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Team Shiprocket

5 / 5 Share

Feb. 12, 2020

Very Useful shipping platform for small businesses. My Account manager Sarika Dixit is very helpful

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear GWD Kids, It is delightful to hear such positive words and It's always a pleasure to serve the best to our user. Team Shiprocket

5 / 5 Share

July 3, 2020

Really like this app. They have everything in one place. The user platform is very good and easy to handle. And great support from Sarika, our representative, really helps us in all technical and non technical challenges.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 29, 2019

I have been directly contacted by Sarika Ji , my key account manager , she has promised me a better support for issues in the future. Hoping for better and more prompt service in the future.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2020

Shiprocket has assisted us to ship our orders in the most hassle free manner . The App is extremely user friendly and the live chat support comes handy. Our shiprocket manager Sanjay Kumar Mallik make sure that all are query are solved.Highly recommended.

Using app

Over 1 year

Total reviews

7

Average rating

4.6

5 / 5 Share

Nov. 20, 2018

Shiprocket has been a boon to the growth of our website. Seamless integration via the shopify app store, a very responsive team for resolving any issues, timely remittances for COD collections, it has been a reliable partner. After researching the market for a good logistics partner and struggling with individual courier companies, we found shiprocket was the easiest and fasted to get started. The sign up process was hassle free and easy.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

Very happy with the service they provide. Especially the Cash on Delivery service . They cover the maximum possible pin-codes with express shipping.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2018

Very nice services, I am using shiprocket from past one year.Attractive shipping rate, Nice interface, All courier partners at one place. Very impressed with Customer success team in resolution of queries and providing direct support promptly. Please keep it up.

Store

Eco365

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 29, 2020

Hi Preethi Srivastav.. Thank you for quick support and professional service. This is a great shipping solution.

Using app

2 minutes

Total reviews

3

Average rating

4.7