Shiprocket: eCommerce Shipping

after trying out multiple shipping platforms, i can honestly say shiprocket is prolly the best one. the biggest difference is their ai-driven data, which helps choose the right courier so shipments reach customers on time. another standout compared to other platforms is their customer support. it may take a little time to resolve an issue, but it does get resolved in the end. all thanks to my POC Salminda.

Great service

Great platform for all my shipping needs. Highly recommend

We have been using Shiprocket as our logistics service provider for our brand, and overall the experience has been smooth and reliable. The platform is easy to use, offers multiple courier options, and helps us manage shipments efficiently across different locations. Order tracking, pickup scheduling, and COD remittance are well-structured and transparent. Their wide courier network has helped us reach customers faster and at competitive rates. Customer support is responsive in most cases and helps resolve issues promptly. Shiprocket has definitely streamlined our logistics operations and added value to our delivery process.

Had a great experience with Shiprocket — smooth operations, timely pickups, and reliable deliveries every time. The platform is easy to use and makes order management hassle-free. Special thanks to my account manager Neha Sharma for her constant support and quick resolutions — truly appreciated!

Shiprocket has made order shipping very smooth and hassle-free for our business.

Great support from Shiprocket!

our customers received their orders on time through Shiprocket. Packaging was secure and delivery experience was smooth. Reliable service for e-commerce deliveries.”

Good service

good services

My experience with Shiprocket has been really good. Orders are delivered safely and on time helpful customer support.

Shiprocket is a reliable shipping platform with smooth operations and good customer support. It simplifies order fulfillment and helps businesses manage deliveries efficiently.”

Using since 3 years, had a good experience. Good pricing and support

Have been using shiprocket since a while. So far it’s been good. Key account managers have been really helpful throughout with pickup and delivery related issues, that majorly happens from the courier service’s side. Been using both International and Domestic services.

Our experience using Shiprocket for our Shopify store has been excellent. Their pickup scheduling is reliable, and delivery coordination across various locations is handled efficiently. The courier team ensures timely pickups and smooth handover of packages, which helps us maintain on-time deliveries. Whenever we encounter any issues, our Shiprocket account manager, Ramprasad, is there to assist us and ensures that the problem is resolved. This makes our overall experience of having Shiprocket as our logistics partner even better.

Had good experience with shiprocket, 5 star for good customer support and manager support

Great experience with our Shiprocket manager Rishika. All our queries are resolved quickly and efficiently Very supportive, responsive, and professional. Really appreciate the smooth coordination and help whenever needed.

I would like to share my positive experience with Shiprocket so far. The platform has been smooth, reliable, and extremely user-friendly, making order management and shipping processes seamless. What truly stands out is the excellent support. Siddharth, our point of contact, has been consistently responsive, knowledgeable, and quick to resolve any queries, which has made a significant difference. Overall, Shiprocket has proven to be a great shipping partner with strong customer support. I would highly recommend the platform.

Absolutely loving my experience with shiprocket. Operations are seamless and ticket resolution is prompt. My account manager Siddharth Rathore couldn't be more resourceful, always quick on his feet and ready to help.

We moved to Shopify about a year ago and have been using the Shiprocket app since then. Earlier, we were on WooCommerce using Shiprocket (for about 4 years), but the Shopify app experience is much better. Order changes sync seamlessly, which was a major issue for us on WooCommerce. Order status updates are also smooth and reliable on Shopify. The overall app performance has been stable and easy to manage. Apart from shipping, other Shiprocket apps like Engage, Promise, and EDD are great at solving real operational pain points. Their tech stack is clearly built with scale and automation in mind. These tools have helped us improve customer communication and delivery visibility. Special thanks to our account manager, Ram Prasad, for quickly resolving issues whenever needed. With his timely support the platform experience become even better. Overall, a solid and dependable solution for Shopify sellers. Highly recommended!!