All reviews

Rating Breakdown

  • 5
    70% (490 ratings)
  • 4
    8% (55 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (8 ratings)
  • 1
    20% (138 ratings)

Reviews with Text

  • 97% (676)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2026

after trying out multiple shipping platforms, i can honestly say shiprocket is prolly the best one. the biggest difference is their ai-driven data, which helps choose the right courier so shipments reach customers on time. another standout compared to other platforms is their customer support. it may take a little time to resolve an issue, but it does get resolved in the end. all thanks to my POC Salminda.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Great service

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

I’ve had a great experience with Shiprocket so far. Operations are smooth, pickups are always on time, and deliveries are reliable. The platform is easy to use and makes managing orders stress-free. A special thanks to my account manager, Arjun Sharma, for the continuous support and prompt resolutions. Really appreciate the effort!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

I’ve had a great experience with Shiprocket so far. Operations are smooth, pickups are always on time, and deliveries are reliable. The platform is easy to use and makes managing orders stress-free. A special thanks to my account manager, Arjun Sharma, for the continuous support and prompt resolutions. Really appreciate the effort!

Store

MY STORE

Using app

27 days

5 / 5 Share

Jan. 30, 2026

Great platform for all my shipping needs. Highly recommend

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

We have been using Shiprocket as our logistics service provider for our brand, and overall the experience has been smooth and reliable. The platform is easy to use, offers multiple courier options, and helps us manage shipments efficiently across different locations. Order tracking, pickup scheduling, and COD remittance are well-structured and transparent. Their wide courier network has helped us reach customers faster and at competitive rates. Customer support is responsive in most cases and helps resolve issues promptly. Shiprocket has definitely streamlined our logistics operations and added value to our delivery process.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Had a great experience with Shiprocket — smooth operations, timely pickups, and reliable deliveries every time. The platform is easy to use and makes order management hassle-free. Special thanks to my account manager Neha Sharma for her constant support and quick resolutions — truly appreciated!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 30, 2026

Shiprocket has made order shipping very smooth and hassle-free for our business.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Great support from Shiprocket!

Store

STIM

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

our customers received their orders on time through Shiprocket. Packaging was secure and delivery experience was smooth. Reliable service for e-commerce deliveries.”

Store

VGANG

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Good service

Store

Blinqo

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

good services

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

My experience with Shiprocket has been really good. Orders are delivered safely and on time helpful customer support.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Shiprocket is a reliable shipping platform with smooth operations and good customer support. It simplifies order fulfillment and helps businesses manage deliveries efficiently.”

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 29, 2026

Using since 3 years, had a good experience. Good pricing and support

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2026

Have been using shiprocket since a while. So far it’s been good. Key account managers have been really helpful throughout with pickup and delivery related issues, that majorly happens from the courier service’s side. Been using both International and Domestic services.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Our experience using Shiprocket for our Shopify store has been excellent. Their pickup scheduling is reliable, and delivery coordination across various locations is handled efficiently. The courier team ensures timely pickups and smooth handover of packages, which helps us maintain on-time deliveries. Whenever we encounter any issues, our Shiprocket account manager, Ramprasad, is there to assist us and ensures that the problem is resolved. This makes our overall experience of having Shiprocket as our logistics partner even better.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Had good experience with shiprocket, 5 star for good customer support and manager support

Store

Kidzook

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Great experience with our Shiprocket manager Rishika. All our queries are resolved quickly and efficiently Very supportive, responsive, and professional. Really appreciate the smooth coordination and help whenever needed.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

I would like to share my positive experience with Shiprocket so far. The platform has been smooth, reliable, and extremely user-friendly, making order management and shipping processes seamless. What truly stands out is the excellent support. Siddharth, our point of contact, has been consistently responsive, knowledgeable, and quick to resolve any queries, which has made a significant difference. Overall, Shiprocket has proven to be a great shipping partner with strong customer support. I would highly recommend the platform.

Using app

Over 4 years

Total reviews

9

Average rating

5.0