All reviews

Rating Breakdown

  • 5
    62% (468 ratings)
  • 4
    9% (67 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (10 ratings)
  • 1
    26% (198 ratings)
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5 / 5 Share

Dec. 16, 2023

Thank You Tushar For Help.

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 15, 2023

Very nice support received from Harsh Mohan from shiprocket team

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2023

Shiprocket responds quickly to any issues merchants face. Tushar from their team did well with tech support.

Store

Suktam

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Integration with Shopify was quick and over a call. Tushar helped me step by step to link the channel. Now I need to test an order and integrate payment gateway. Seems easy to start.

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2023

Tushar was helpful

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Hi Harsh Mohan ji. Thank you for quick support and professional service.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

I had a technical query regarding Integration and I was immediately put on call with Pallak from their team and she solved my problem instantly and quickly. Thank you.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 29, 2023

arav great work keep it up

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2023

Aarav helped me out with my problem. he was quick to resolve my problems.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

We are delighted with the exceptional tech support provided by Mr. Rohit at Shiprocket. His expertise and assistance have instilled complete confidence in our decision to partner with Shiprocket for our shipping needs. Regards, Team Revoral

Store

Revoral

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Arav did a great job he solved our issue with proper guidance and step by step. Thank you so much

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 19, 2023

Arav helped me to fix this issue, it was very difficult but Arav made it very easy and smooth in giving resolution.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

i got a call back within 5 minutes from Shiprocket, and Arav solved my issue with integration within 10 minutes, he was helpful and quite understanding.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2023

Hi, We Are Vedic Spoons, We like to Appriciate the Efforts of Mr.Rohit WHO PROVIDE US QUICK RESOLUTION Regarding order syncing we are now totally satisfy with the resloution provided, thank you

Using app

Almost 6 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 18, 2023

My issue of order not synced has been resolved very wisely by Mr.Arav. Good gudience and gentle behaviour with customer.Mr. Arav provided solution very patiently though there was network issue and voice was legging. Literally very happy with such a customer gudience and support.

Store

Zaayra

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

problem has been resolved of synchronization issue, thanks palak for support

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

One of the best delivery apps I have used. The customer service is so speedy and reliable. I had an issue syncing orders and Palak guided me through it very well. Highly Recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 15, 2023

I encountered an issue with status synchronization, so I raised a ticket with the Shiprocket team. I received a callback from a team member named Arav, who provided assistance in resolving the issue.

Store

Ecofynd

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 14, 2023

We are communicated with Mr.Arav for our payment method related issue and he resolved within a minutes its great for us that we are facing this problem from few days.We are happy for that.

Using app

About 1 month

Total reviews

1

Average rating

5.0