Rating

4.6

feedback

108

Reviews

chart

#3,552

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    1%
  • Less than a month
    17%
  • Less than a year
    70%
  • More than a year
    7%

Reviews Summary

The reviews for the Shipturtle app showcase a mix of positive and negative feedback. On the positive side, users appreciate the excellent support provided by the team, with mentions of quick responses, helpful guidance, and a seamless onboarding experience. The app is praised for its intuitive interface, ease of navigation, and features like vendor management, shipping integration, and commission customization. Users find it valuable for automating operational activities, managing vendors efficiently, and streamlining marketplace operations. However, there are negative aspects highlighted as well. Some users experienced issues with promised functionalities not being available, poor resolutions to reported bugs, double charging, and a lack of trust due to empty promises. There are also complaints about slow response times, additional charges for basic features, and difficulties in canceling subscriptions.

Highlights

Positive feedback on excellent support and intuitive interface
Appreciation for features like vendor management and shipping integration
Negative experiences with promised functionalities and billing issues
Complaints about slow response times and difficulties in canceling subscriptions
Mixed feedback on the overall user experience and trustworthiness

Rating Breakdown

  • 5
    88% (95 ratings)
  • 4
    6% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 97% (105)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 20, 2026

We've been working with Shipturtle for almost a year. I'll start by saying the team are a bunch of really good people. You can feel that they have real intent to support your business. Secondly, the tech is stable and implementable. I've had minimal issues and it's flexible and broad enough to support almost any type of multi-vendor model. I think it's the only real solution to scale up your business. Keep going guys, I believe we're building a strong partnership together, thank you!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

While preparing to launch our cross-border multi-vendor marketplace, myshopineu.com , we evaluated several Shopify apps and decided to try Shipturtle based on their strong reviews. Our use case was slightly complex, and what we genuinely appreciated was how clearly the product is structured for marketplace workflows. The interface is straightforward, and the team’s support during onboarding helped us understand the possibilities and limitations very clearly. Their responsiveness and willingness to guide us through real marketplace scenarios made the evaluation process smooth and practical. If you’re building a serious multi-vendor or marketplace setup on Shopify, Shipturtle is definitely worth exploring.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

I am brand new to that marketplace app but Manan took a lot of his time to connect with me and walk me through the whole app and answer all my questions. Sure, there are some bugs but nothing that would worry me from a business point of view and Manan will forward those to the IT guys. Overall so far an incredibly good experience. The only ‘downside’ is the multitude of add ons which can significantly increase the monthly price for the app. But, I do understand that they are running a business and that those add ons do cost a bit. Maybe a few of those should/could actually come with the app in the future A big plus for me is that they offer a contact option via WhatsApp which is so much faster than writing an email, waiting for a reply to then write one again and so on! Overall still a 5 star experience though! Shout out to Manan who is such a humble guy, thanks for your time and patience with me!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Great Support by Mannan, Nisarg and their team.

Store

Zyra

Using app

22 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 1, 2025

As someone who doesn't understand a line of code and cannot develop their backend system under a budget, shipturtle is nothing short of a blessing. The whole workflow and function of the site is phenomenal. The support team has been really helpful, answering and guiding me through the site and every question I had regarding it. Hands-down the best backend management system for a marketplace.

Store

My Store

Using app

28 days

All reviews

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