Rating

4.7

feedback

112

Reviews

chart

#3,706

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    1%
  • Less than a month
    18%
  • Less than a year
    68%
  • More than a year
    7%

Reviews Summary

The reviews for ShipTurtle are overwhelmingly positive, highlighting the app's strong technical capabilities and exceptional customer service. Users appreciate the platform's ease of use, seamless integration with Shopify, and the support team's responsiveness and willingness to assist with any issues. Many users mention the app's ability to streamline operations, manage vendors efficiently, and provide valuable features like shipping integration and vendor-wise commission settings. However, there are a few negative reviews that mention issues with communication, delays in support responses, and unexpected additional costs for certain functionalities. Despite these challenges, the majority of users highly recommend ShipTurtle for anyone looking to build a multi-vendor marketplace on Shopify.

Highlights

Positive reviews highlighting strong technical capabilities and exceptional customer service
Ease of use and seamless integration with Shopify
Efficient vendor management and valuable features like shipping integration and commission settings
Challenges with communication, delays in support responses, and unexpected additional costs
Recommendations for anyone looking to build a multi-vendor marketplace on Shopify

Rating Breakdown

  • 5
    89% (100 ratings)
  • 4
    4% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (2 ratings)
  • 1
    4% (4 ratings)

Reviews with Text

  • 97% (109)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 19, 2026

Very good customer service and developing team - our store has a very specific interface requirement, raised it, and the team has followed up and trying to fix it, and changed the UI to make it feasible. Thanks a lot! Will keep using it.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

I was on a very complicated backend of Magento and Shipturtle made it possible for me to move my marketplace to Shopify. The team is extremely prompt and helpful with all of the queries and they help support you with walk throughs and through deconstruction of issues and ways to resolve them. If you are wondering if they are good people to do business with, do not wonder anymore, take my word for it. Our marketplace runs seamlessly because of the smooth functionality built by shipturtle.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 10, 2026

Excelente herramienta para gestionar múltiples vendedores en Shopify. Llevamos varias semanas probándola y nos ha facilitado muchísimo el manejo de catálogos (productos y precios), la autogestión por parte de los vendors y la visibilidad operativa en un solo panel. La curva de aprendizaje fue corta y el soporte ha sido oportuno. Como mejora, el UI aún podría ser más amigable e intuitivo, aunque vemos avances constantes en cada actualización. En conjunto, la recomendamos para marketplaces que necesitan escalar la gestión de vendedores y productos dentro de Shopify.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2026

We have had a very positive experience with ShipTurtle so far. The platform itself is well structured and offers exactly the functionality needed to manage multi-vendor operations efficiently. What truly stands out, however, is the level of support. The team has been extremely responsive, patient, and solution-oriented throughout our interactions. In particular, we received extended support beyond what we initially expected, which made a significant difference while navigating the setup phase. Overall, ShipTurtle combines strong technical capability with exceptional customer service, and we look forward to continuing our collaboration.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2026

The best multivendor marketplace for shopify! One of the simplest Apps to setup, and the team truly is amazing! They take the time to tailor the application to your specific needs. They answer every question that I had, and evem took the time to have a 1 on 1 introduction and will show you all of the features. You will not be disappointed! Thank you!

Using app

5 minutes

Total reviews

2

Average rating

5.0

All reviews

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